Use Case: Alerts on Machine Maintenance
Industry: Manufacturing
Challenges:
- For industries, monitoring the maintenance of machines is periodic and requires regular monitoring
- Machine downtime due to repair or any other reason can involve time and money, in turn, hampers the productivity
Solution:
- The virtual assistants built on the Kore.ai platform are intelligent and can record the health of the machine and alert as and when maintenance is required
- The virtual assistants can integrate with the ERP systems and PLC controls to fetch machine details and send alerts
Benefits:
- Planned maintenance reduces/eliminates the machine downtime, allowing the manufacturing units to run without any overhaul
- Timely machine maintenance minimizes the need for spare parts and saves the cost significantly