White Papers

Dive into industry and customer research on chatbot adoption, the evolution of bots and messaging, conversational commerce and more.

Robotic Process Automation Software Robots & Chatbots

NLP: Solving “Lost in Translation” of H2C Interactions

Bots: The Changing Face of Enterprise Applications

Monetizing Futures in the Digital Enterprise

Conversational Commerce Changes Customer Service

The Evolution
of Messaging

6 Trends Shaping Enterprise Applications

Communication
Chaos

8 Ways to Successfully Manage Millennials

Five Steps to Bot Building
Success

Chatbots: The Changing Face of SAP Systems

Conversational banking with AI Chatbots