White Papers

A guide to help you make the right choice between Chatbots and IVAs for your business needs.

Explore how the hybrid workforce can leverage conversational AI to enhance employee experience dynamically.

Learn how Conversational AI helps businesses optimize employee and customer experiences intelligently.

A guide to enterprise-grade
Low Code/ No Code Platform that Blends Conversational AI and Digital UX

Comprehensive Criteria for Evaluating Enterprise Virtual Assistant Solutions

The traditional model for an enterprise application is a monolithic application—a single executable that includes a presentation layer

Messaging has now evolved from a convenient method of online conversation to an enterprise-class technology capable of transforming operations

Shifting from application to application creates a chaotic, stop-and-start work environment that seriously hinders employee productivity.

There’s been talk in recent years about omni-channel and digital engagement as “the goose that would lay the golden egg” and turn frustrated

Research from SkyHigh Networks 1 showed that an average employee actively uses 30 applications for work

Is your organization considering chatbots or robotic process automation software? Do you know the differences

Research from SkyHigh Networks showed that an average employee actively uses 30 applications for work

In many instances, one-way exchanges prove too exasperating for users.

Millennials – those aged 18-34 – have surpassed Gen Xers as the largest generation in the U.S.

While some industry segments have seen significant adoption of digitization, other have lagged behind.

Bots are new to the technological lexicon, and often times business leaders can be skeptical in discerning what’s a trend from true solutions.

How to Turn Drone Data into Actions with SAP Hana Cloud Platform and Kore.ai Bots

How can banks differentiate their digital touch points and drive greater engagement?