Kore.ai named a Leader in Gartner’s Enterprise Conversational AI Platforms Magic Quadrant 2023
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Products
XO Product Suite
XO Platform
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Blends Conversational AI and Digital UX
SmartAssist
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AI-Native Contact Center as a Service
WorkAssist
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AI-first collaborative workspace
Customer Experience Optimizations (CxO)
BankAssist
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Conversational banking
SearchAssist
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Cognitive search with conversational support
HealthAssist
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Enterprise Conversational AI for Healthcare
AgentAssist
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Realtime AI-powered agent assistance
RetailAssist
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AI-Native Conversational Commerce Assistant
Employee Experience Optimizations (ExO)
IT Assist
–
AI-powered assistant for IT support
HR Assist
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AI-powered assistant for HR support
SearchAssist
–
Cognitive search with conversational support
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Banking
Open an Account
Check Balance & Transfer Money
Schedule an Appointment
Report a Lost/Stolen Card
Plan Investment & Process Trade
Insurance
Update Address
Add a Driver
Report an Accident
Make a Payment
Get a Quote
Healthcare
Schedule Appointments
Read/Change Appointments
Diagnosis for Appointment
Medication List
Get Care Team
Retail
Request Return / Exchange
Place an Order
Cancel an Order
Check Order Status
Modify an Order
Manufacturing
Machine Maintenance Alerts
Fetch Equipment Information
Maintain Safety Check
Telecom
Make a Payment
Add/Change a Plan
Find a Store
Connectivity Issues
Activate a Phone
Travel
Virtual Help Desk
Loyalty Program
Booking Assistance
Media & Entertainment
24×7 User Assistance
Enhance Customer Engagement
Larger Outreach
Human Resources
Organizational Policy FAQs
Leave Management
Visa & Permits
IT Services
Asset Management
Outage Alerts
Software/Hardware Request Fulfillment
Sales & Marketing
Forecast Report
Lead Nurturing
Up-selling & Cross-selling
Finance
Vendor Onboarding
Payroll Processing
Procurement
All
Banking
Open an Account
Check Balance & Transfer Money
Schedule an Appointment
Report a Lost/Stolen Card
Plan Investment & Process Trade
Insurance
Update Address
Add a Driver
Report an Accident
Make a Payment
Get a Quote
Healthcare
Schedule Appointments
Read/Change Appointments
Diagnosis for Appointment
Medication List
Get Care Team
Retail
Request Return / Exchange
Place an Order
Cancel an Order
Check Order Status
Modify an Order
Manufacturing
Machine Maintenance Alerts
Fetch Equipment Information
Maintain Safety Check
Telecom
Make a Payment
Add/Change a Plan
Find a Store
Connectivity Issues
Activate a Phone
Travel
Virtual Help Desk
Loyalty Program
Booking Assistance
Media & Entertainment
24×7 User Assistance
Enhance Customer Engagement
Larger Outreach
Human Resources
Organizational Policy FAQs
Leave Management
Visa & Permits
IT Services
Asset Management
Outage Alerts
Software/Hardware Request Fulfillment
Sales & Marketing
Forecast Report
Lead Nurturing
Up-selling & Cross-selling
Finance
Vendor Onboarding
Payroll Processing
Procurement
Industries
Banking
Open an Account
Check Balance & Transfer Money
Schedule an Appointment
Report a Lost/Stolen Card
Plan Investment & Process Trade
Insurance
Update Address
Add a Driver
Report an Accident
Make a Payment
Get a Quote
Healthcare
Schedule Appointments
Read/Change Appointments
Diagnosis for Appointment
Medication List
Get Care Team
Retail
Request Return / Exchange
Place an Order
Cancel an Order
Check Order Status
Modify an Order
Manufacturing
Machine Maintenance Alerts
Fetch Equipment Information
Maintain Safety Check
Telecom
Make a Payment
Add/Change a Plan
Find a Store
Connectivity Issues
Activate a Phone
Travel
Virtual Help Desk
Loyalty Program
Booking Assistance
Media & Entertainment
24×7 User Assistance
Enhance Customer Engagement
Larger Outreach
Functions
Human Resources
Organizational Policy FAQs
Leave Management
Visa & Permits
IT Services
Asset Management
Outage Alerts
Software/Hardware Request Fulfillment
Sales & Marketing
Forecast Report
Lead Nurturing
Up-selling & Cross-selling
Finance
Vendor Onboarding
Payroll Processing
Procurement
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