Embed AI where the value is
Comprehensive offerings to drive value for Work, Process, and Service today and tomorrow as your AI needs expand:
AI for Work
Empower every employee to work faster and smarter.
Get answers. Take actions. Run workflows.
- Powerful workspace search
- Pre-built AI agents
- No-code tools for custom agents
- Universal workspace & agent orchestration
AI for Process
Transform knowledge-intensive operations.
Improve operational efficiency and outcomes, scale domain expertise.
- No-code tools to build custom AI agents
- Pre-built prompts and agent templates
- AI model and data management
- Security and governance framework
AI for Service
Elevate service strategies.
Enhance customer satisfaction and loyalty, give service reps a fighting chance.
- No-code tools to build conversational AI agents
- Pre-built agents for key industries
- AI support for service reps
- AI contact center for human assisted handoffs
Our customers trust us to deliver value
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enterprises served
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The kore.ai Stack
Accelerate your AI journey
Kore.ai gives you the comprehensive offerings, agent platform, and no-code tools to get to AI value with speed, flexibility, and control.
Marketplace
Offerings
Agent
Platform
- XO
- Search AI
- GALE
No-Code Dev Tools
AI Services
Data Services
Core Services
Infrastructure
Marketplace
AI for Work
- Custom AI agents
- Enterprise search
- Work orchestrator
- Pre-built AI agents: HR, IT, Recruiting
AI for Process
- Custom AI agents
- Human-in-the-loop reviews & approvals
- Cross-app workflow automation
- Pre-built process templates
AI for Service
- Custom AI agents
- AI contact center
- Agent assist
- Pre-built AI agents: Banking, Healthcare, Retail
- XO
- SEARCH AI
- GALE
No-Code Dev Tools
- Agentic app builder
- Integration studio
- Conversation designer
AI Services
- Agentic AI system
- AI engines
- AI custom model factory
- AI model support
- AI tools and utilities
- AI monitoring & learning
Data Services
- Data processing
- Knowledge store
- Enterprise-ready RAG
Core Services
- Dev ops
- AI ops
- Security & compliance
- Analytics & insights
Models
- Commercial
- Community
- Speech
+ more
Data Sources
- Enterprise systems
- Knowledge management
- Support & Service
- HR & Recruitment
- CCaaS &
CPaaS
- Industry systems
+ more
Cloud/Infra
+ more
Channels
- Messengers
- Social
- Web & Mobile
- Email & SMS
- Live Chat
- Voice assistant
- CCaaS
+ more
Why Kore.ai
Enable speed to value and ROI realization in the areas of AI for Work, AI for Process, and AI for Service.
Provide extensibility to build powerful AI agents and agentic applications to meet specific business and organization needs all while having built-in governance and security.
Make AI more accessible to more of your organization while still maintaining detailed control over all AI use.
Designed for deployment flexibility and customer choice, Kore.ai is fully language model, data source, cloud/deployment environment, and enterprise system agnostic.
An extensive patent portfolio in AI/LLM and 400+ successful enterprise deployments provide customers with the experience and tolls they need to maintain an advanced technology advantage
AI innovators
We’ve helped hundreds of global companies. Check it out.
International Retail Bank
AI agents and solutions to improve CX
95%
Intent accuracy
75%
Automated interactions
$97M
Annual cost saving
Top-three Leader
A new AI-powered service desk.
$8M
Annual cost saving
50%+
Self-service rate
<30%
Agent transfer rate
Leader in Telecoms
Self-service and AI-powered assistance for 3K customer service reps.
40%
Chatbot improvement
15%
Reduction in AHT
$3.5M
First-year cost saving
Leader in Healthcare
Transformed call center workflows and boosted CSAT with AI for Process.
30s
Reduction in AHT
90%
Call wrap accuracy gain
Increase
Annual CSAT
Leader in e-commerce
Reduced costs with AI-powered tools for agents.
7K
Agents optimized in 10+ languages
25%
Reduction in AHT
$1.5M
Annual cost savings
Customers and Analysts
See what others are saying
We’ve worked with some of the best. Their words count more than ours.
HR Digital Enablement
Energy
Lead Architect
Commercial Services Lead
Healthcare
Ready to get started?
Let’s make this happen. We’re ready to talk when you are.