Use Case: Get Care Team

Industry: Healthcare

Challenges:

  • Patients are failing to experience continuity of care as there is no single seamless environment that puts the patient’s entire team of healthcare providers at their fingertips.
  • Limited transparency about healthcare practitioners makes patients diversify their healthcare providers which in turn impacts overall patient retention.

Solution:

  • Kore AI’s intelligent virtual agents put the patient’s entire team of healthcare providers (MD, Dentist, and Specialist) in the palm of their hand. Patients can view their practitioner’s role and book future appointments from a single window.
  • It centralizes patient healthcare in one environment and makes retention easy.
  • Easily communicates with the patient over SMS, email, and chat.

Benefits:

  • Better patient retention
  • Enhanced continuity of care
  • Get better patient health outcomes
  • Offer 24×7 patient care with Kore’s virtual assistants.