Watch live and on-demand webinars spanning bot development, the evolution of banking, and business and digital transformation
Increase Customer Service Operational Efficiencies by 25% with Conversational AI
The COVID-19 pandemic accelerated the use of digital channels and forced many organizations, including utilities to reevaluate their traditional way of doing business and the service options they offer to their customers.
Transforming CX for Restaurants with Conversational AI
A major national pizza chain engaged Kore.ai to solve the challenges by offloading phone orders from their operations to refocus staff and increased productivity. They did this with Kore.ai’s Experience Optimization (XO) Platform, the industry-leading platform in the conversational AI market today.
Reinventing Your Call Center to Delight Your Customers
Hear from Peter Berbee, Senior Vice President of Financial Services Product Management at Kore.ai, and Bob Meara, Senior Analyst of Retail and Corporate Banking at Celent, to discover how to reinvent your contact center and delight your customers using conversation AI
Revolutionizing the Contact Center for Optimized Customer and Agent Experiences
Join Rob Kassel, Senior Vice President of Product Management at Kore.ai and Kate Leggett, Vice President and Principal Analyst at Forrester, to uncover how to revolutionize your contact center operations without losing your most valuable team members and while maximizing CX and AX (agent experiences).