Kore.ai Logo
  • Home
  • By Industries
  • By Functions
Contact Us Marketplace Academy
Sign In
Try for free

USE CASES

  • Banking
    • Open an Account
    • Check Balance & Transfer Money
    • Schedule an Appointment
    • Report a Lost/Stolen Card
    • Plan Investment & Process Trade
  • Insurance
    • Update Address
    • Add a Driver
    • Report an Accident
    • Make a Payment
    • Get a Quote
  • Healthcare
    • Schedule Appointments
    • Read/Change Appointments
    • Diagnosis for Appointment
    • Medication List
    • Get Care Team
  • Retail
    • Request Return / Exchange
    • Place an Order
    • Cancel an Order
    • Check Order Status
    • Modify an Order
  • Manufacturing
    • Fetch Equipment Information
    • Machine Maintenance Alerts
    • Maintain Safety Checks
  • Telecom
    • Make a Payment
    • Add/Change a Plan
    • Find a Store
    • Connectivity Issues
    • Activate a Phone
  • Travel
    • Booking Assistance
    • Loyalty Program
    • Virtual Help Desk
  • Media & Entertainment
    • 24×7 User Assistance
    • Enhance Customer Engagement
    • Larger Outreach

Use Case: Virtual Help Desk

Industry Travel


Challenges:
  • The travel industry is vulnerable to many external factors. Therefore businesses are sometimes forced to reschedule or cancel the travel plans
  • Communicating promptly to its customers with the right information becomes challenging, especially in times of uncertainty
Solution:
  • The intelligent virtual assistants can avoid ambiguity by updating the customers with any changes in their booking or travel plans
  • Users can converse with virtual assistants to make alternate arrangements, reschedule, (or) cancel the booking
  • Also, the virtual assistant can answer all the travel related queries
Benefits:
  • In uncertain times, virtual assistants act as a savior for help desk teams by off-loading their work significantly
  • Up to 30 % reduction in calls and chats, resulting in increased per agent output and job satisfaction
  • Intuitive customer experience adds to higher customer satisfaction
Request a Demo
Travel Virtual Help Desk
Use Cases Home
Loyalty Program
Kore.ai Logo

like what you see?

Let’s work together

Get answers and a customized quote for your projects

Submit RFP

AI Offerings

  • AI for Work
  • AI for Service
  • AI for Process

Kore.ai Agent Platform

  • Agent Platform
  • Multi Agent Orchestration
  • AI Engineering Tools
  • Search and Data AI
  • AI Security, Compliance,
& Governance
  • No-Code & Pro-Code Tools
  • Observability
  • Integrations

Solutions

  • Retail
  • Banking
  • Healthcare
  • HR
  • IT
  • Recruiting

Developers

  • Community
  • Docs
  • Kore.ai Academy
  • Status
  • Changelog

Resources

  • Blog
  • Webinars
  • Whitepapers
  • e-Books
  • Case Studies
  • Research Analysis

Support

  • Partner Program
  • Our Services
  • Get Support
  • New York, USA
  • Orlando, USA
  • London, UK
  • Frankfurt, Germany
  • Dubai, UAE
  • Hyderabad, India
  • Seoul, South Korea
  • Tokyo, Japan
  • Privacy Policy
  • Terms of Service
  • Acceptable Use Policy
  • Cookie Policy
  • Intellectual Property Rights

© 2025 Kore.ai Inc. All trademarks are property of their respective owners.

Facebook
Twitter
LinkedIn
YouTube
Vimeo
GitHub
Telegram

We use cookies to allow us to remember you. To find out more about the cookies we use, see our Privacy Policy and Cookie Policy