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USE CASES

  • Banking
    • Open an Account
    • Check Balance & Transfer Money
    • Schedule an Appointment
    • Report a Lost/Stolen Card
    • Plan Investment & Process Trade
  • Insurance
    • Update Address
    • Add a Driver
    • Report an Accident
    • Make a Payment
    • Get a Quote
  • Healthcare
    • Schedule Appointments
    • Read/Change Appointments
    • Diagnosis for Appointment
    • Medication List
    • Get Care Team
  • Retail
    • Request Return / Exchange
    • Place an Order
    • Cancel an Order
    • Check Order Status
    • Modify an Order
  • Manufacturing
    • Fetch Equipment Information
    • Machine Maintenance Alerts
    • Maintain Safety Checks
  • Telecom
    • Make a Payment
    • Add/Change a Plan
    • Find a Store
    • Connectivity Issues
    • Activate a Phone
  • Travel
    • Booking Assistance
    • Loyalty Program
    • Virtual Help Desk
  • Media & Entertainment
    • 24×7 User Assistance
    • Enhance Customer Engagement
    • Larger Outreach

Use Case: Get Care Team

Industry Healthcare


Challenges:
  • Patients are failing to experience continuity of care as there is no single seamless environment that puts the patient’s entire team of healthcare providers at their fingertips.
  • Limited transparency about healthcare practitioners makes patients diversify their healthcare providers which in turn impacts overall patient retention.
Solution:
  • Kore AI’s intelligent virtual agents put the patient’s entire team of healthcare providers (MD, Dentist, and Specialist) in the palm of their hand. Patients can view their practitioner’s role and book future appointments from a single window.
  • It centralizes patient healthcare in one environment and makes retention easy.
  • Easily communicates with the patient over SMS, email, and chat.
Benefits:
  • Better patient retention
  • Enhanced continuity of care
  • Get better patient health outcomes
  • Offer 24×7 patient care with Kore’s virtual assistants.
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