A Next Generation
Having a digital presence across channels customers and employees love yields a competitive advantage, but only if the approach is sustainable.
Build your chatbot once. Optimize it for all channels.
Scalability is essential for a successful chatbot strategy, but it’s a huge hurdle when you have to build separate bots for every channel.
Our Platform offers a different approach. With the Bot Builder and our pre-built channel connectors, you design chatbot tasks once, and deploy across channels by simply checking a box. Differentiate cross-channel experiences by altering message responses or leveraging channel-specific UI elements like date selectors, carousels and more. Get the same omni-channel results with:
Place chatbots in customer-facing websites or internal portals. Use our best-in-class SDK with special widgets that combine conversational chats with elements of a GUI.
Chatbots can intelligently power mobile apps to offer easier UX and more functionality without adding more complexity or lengthy development times.
Utilize email for conversations between systems and people. Bots can receive their own addresses just like any other contact, and execute tasks for users on command.
Messaging is the most popular form of communication on the planet. Harness the popularity and ease of this channel by placing chatbots in SMS and storing them as individual contacts for users.
Placing bots within Facebook’s Messenger app allows enterprises and retailers to market bots to over a billion users worldwide and leverage all of Messenger’s native UI.
Bots within Slack help to combine high functioning intelligent bots with one of the world’s most popular messaging and collaboration apps.
Include your bots within your Cisco Spark instance to help bring your teams together through group messaging, screen sharing, video calls, and video conferencing, making it even easier to keep people and work connected.
Bring bots into Skype’s video conferencing and collaboration interface to do more when communicating for business or personal uses.
Twitter’s 320 million monthly active users make it a valuable channel to integrate chatbots that can “hear” engagements and satisfy service related interactions, and be a humanlike touchpoint for brands.
Enhance the global team messaging capabilities of Glip by adding chatbots that users can access 24/7 to get work done.
Many vendors claim to enable chatbots for any channel. But that’s different than creating a seamless and secure omni-channel experience. We built robust functionality to let enterprises deliver rich cross-channel experiences with maximum control. Chatbots built on our Platform include: