How PSCU Created Impact in 30 Days
Learn how PSCU empowered their contact center agents while also improving the customer experience with Kore.ai
Having worked closely with the Kore team for over a year, their customer service, product suite, support and willingness to quickly resolve issues continues to set them apart from any other vendor.
Kore worked with us to be able to utilize this product- we thought we had limited options being a credit union and not a large bank, but they tweaked their offerings to fit our needs.
Kore .ai is an excellent bot builder platform powered by AI, with a wide range of channels, and requires minimal coding. One of the best features of Kore.ai is its ability to allow developers to create custom bots that can be used in various ways, such as integrating with existing systems, automating tasks, and providing customer service. Additionally, Kore.ai offers helpful and user-friendly.
This is a tool that, although it is of robotic intelligence, also includes real-time communication systems, this tool that functions as a robotic assistant for group management that has chat bots or even those that have response systems on their websites.
Platform is user friendly and easy to implement. Very good documentation available and other means to measure the performance of the bot on timely basis are available.
The product is incredibly advanced in a variety of technologies. It has the ability to solve most use cases across different organization’s needs, rather than being stuck to a specific type of business or problem.
Faster and cleaner UI helps the developer to work on the platform for longer hours. The drag and drop fucntionality and easy third party integrations result in a great development and testing environment. Multiple deployemnt models also help alot. Along with the NLP enginea and bot builder funcitionalities as a whole
Reach out to setup a time to chat with one of our team customers about how we can bring substantial value to your business. If you are looking to explore at your own pace, sign up for a free trial on our XO Platform.