XO Platform
Upgrade CX and EX with Conversational AI
Deliver extraordinary customer and employee experiences by intelligently automating interactions.
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Kore.ai Unveils Generative AI, Large Language Models in XO Platform V10.0 Release
Extends platform with open architecture, continuous learning, automated training and testing to boost efficiency.
for all your enterprise-class experience optimization needs
Kore.ai Experience Optimization (XO) Platform is secure, scalable, and optimizes customer and employee experiences via voice and digital channels. Build intelligent virtual assistants (IVAs) to achieve greater customer satisfaction and increase employee efficiency.
Automate front-office and back-office interactions
Kore.ai XO Platform has capabilities to manage the entire IVA lifecycle.
Design, build, train, test, deploy and manage IVAs without writing a single line of code.
Trusted by the world’s most iconic brands
350+ HAPPY CLIENTS WORLDWIDE
Awards and Recognition
Highly rated and awarded
across multiple leading agencies
End-to-end Automation
Infinite Use Cases. Incredible Cost Savings.
Virtual Assistants
automate customer and employee interactions
Optimize customer and employee experiences with AI-first virtual assistants.
Process Assistants
automate enterprise processes conversationally
Develop multi-user, multi-step workflows to automate complex enterprise business processes.
The Tech Stack
Kore.ai Experience Optimization Platform Architecture
A Robust, Flexible and End-to-End Optimization Platform
Better Together: The Future of Intelligent Automation, Today
In this webinar, you will learn:
– What is hype and what is realistic when it comes to LLMs and their potential
– How a blended approach, with LLMs and CAI, accelerates time-to-market and time-to-value
– How Kore.ai leverages LLMs in the XO Platform to deliver enterprise value
Large Language Models and Generative AI
Speedy Time-to-Market
with advanced technologies
Develop sophisticated virtual assistants that generate natural responses with little to no training required. Kore.ai XO Platform Zero-shot, Few-shot, and Knowledge AI technologies powered by language models and generative AI make it simple to launch virtual assistants.
Continuous Improvement
Stay Ahead of Customer Expectations
with ongoing monitoring and updating
The Kore.ai XO Platform encourages continuous improvement by offering new features, capabilities, and performance upgrades. Continuously optimize the virtual assistant’s performance to ensure the delivery of exceptional customer experience.
Open Architecture
Enhances Customization and Integration
with enterprise systems and tools
The open architecture of the Kore.ai XO Platform offers versatility in constructing virtual assistants through its ability to connect with external data sources and APIs. The prebuilt integration workflows are useful in expanding the capabilities of virtual assistants.
XO Platform
Redefine Conversations
by creating human-like experiences
No-code Builder
Optimize Experiences and Automate Interactions Right Now!
Are you a non-developer, business user or non-data-scientist and willing to build & deploy AI-powered virtual assistants and process assistants? Here you go, the Kore.ai XO Platform’s no-code tooling capabilities enable you to achieve your goal without writing a single-line-of-code.
The platform’s no-code tooling, drag-n-drop interface, UI-based training module and pre-built templates are ideal for you to kick-start your conversational AI journey instantly.
Appreciated and Recognized Globally
Featured in Everest Group’s Conversing With AI – Intelligent Virtual Agents (IVA) State of the Market Report
Documentation
Learn all things about Kore.ai XO Platform
It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.
Academy
Get trained and certified on Kore.ai XO Platform
Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.
Marketplace
Accelerate your conversational AI Projects
Leverage pre-built templates from the Kore.ai Marketplace. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.
Customer Reviews
Here Is What Our Customers Have To Say
Manager For AI & Automation
Industry: Finance
Role: CTO
Firm Size: 30B + USD
Conversational HR Assistant
Excellent product and vendor support. Market readiness for several SI partners. Backend integration support. Superior NLP capabilities.
Manager Architecture
Industry: Energy and Utilities
Role: Enterprise Architecture and Technology Innovation
Firm Size: 30B+ USD
Virtual Assist On Chat & Voice With Kore
I’ve had the pleasure of working with the Kore.ai team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.
Compliance with Global Industry Regulations and Standards
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
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