How to Create Delightful CX Experiences with AI
Discover how you can create intuitive, impactful experiences for your customers in this report.
Deploy an Always-On AI-Native Solution Built for the Consumer Goods Industry
Build transformational impact for your business through an intuitive conversational AI solution to drive revenue opportunities, increase CSAT, and reduce operational costs.
Stories from Customers, the Industry, and Us
Rethink Your Agent Support Strategy!
This report reveals the stark contrast between agent expectations and the reality within the contact center landscape.
Enhancing Retail Customer Support
Learn how conversational AI is creating a better customer support experience.
Customer Reviews
Hear What Our Customers Have to Say
Venkat Gopalan
Chief Digital and Technology Officer
We choose Kore.ai because it has established itself as a world-class conversational AI platform. Its sophisticated NLP engine and ability to roll out to various channels quickly have been key factors in our success and the retail vertical solutions offered by Kore.ai have allowed us to bring a personalized experience to both our consumers and consultants. The speed at which we were able to move to market is a testament to the value of the Kore.ai platform. – Venkat Gopalan, Chief Digital and Technology Officer at Belcorp.
QA expert
Industry: Consumer Goods
Function: Management / Business Consulting
Firm Size: 30B + USD
A Power Platform To Improve Customer Experience
My company has been using the platform for 3 years and it keeps evolving with every release. It’s a very powerful solution with a lot of capabilities still to investigate and use. The company is customer-oriented and you can be sure that your ideas will be heard.
Product Owner - Employee Experience
Industry: Consumer Goods Industry
Function: Product Management
Firm Size: 500M - 1B USD
Greatest strength of Kore is customizability and ability to integrate with other systems
Overall experience is very positive. Especially when it comes to consulting and customer success management. Flexibility and ease of use of the solution is another highlight.
Automation DevCell Lead
Industry: Consumer Goods Industry
Function: Customer Service and Support
Firm Size: 30B + USD
Good platform with excellent customer support
Overall the platform is covering all of our needs. Support from Kore.ai has been always excellent allowing us to bring to our company the first chatbot implementations across multiple zones and languages.
AI & Automation Manager
Industry: Consumer Goods Industry
Function: IT
Firm Size: 30B + USD
Consumer Goods company on Digital Transformation path with Kore.ai
AB-Inbev’s overall experience has been amazing, built on a very strong partnership. Kore.ai always has been super supportive and always has been a trusted partner whenever we needed them. They are always making sure that we are sucessful with our business objectives.
Senior Manager
Industry: Consumer Goods Industry
Function: IT
Firm Size: 10B - 30B USD
Good platform to start with, with the simplicity in terms of development of chatbots
Easy to build workflows and easy to integrate with multiple applications. Customer focus solutions available. Understand the requirements from the customer and work on those
Intelligent Virtual Assistants
for Digital, Voice, and Beyond
Conversational solutions for customers, employees, and the contact center, with pre-built virtual assistants for each and a platform to expand as needed. What more could you ask for?
- Drive Revenue through Better Shopping Experiences
- Enable Employees with Timely Information Access
- Reduce Operational Costs in the Contact Center
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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
Ready to See it in Action?
Reach out to setup a time to chat with one of our team customers about how we can bring substantial value to your business. If you are looking to explore at your own pace, sign up for a free trial on our XO Platform.
