Delight Your Customers
Simplify booking, ordering and other recreational processes with intelligent virtual concierge
Kore.ai’s Intelligent Virtual Assistants let you stay in touch with your customers 24x7x365. Give them a virtual concierge and deliver a memorable interaction experience that includes – finding information, making bookings, placing orders, do inquiries, getting assistance, or simply providing feedback. It frees up internal staff from routine stuff and empowers them to seize upsell and cross-sell opportunities.
Improved customer experience
Reduced operational costs
Increased employee productivity
Greater revenues with more sell
Here is what drives the customers to deploy Kore.ai solution:
Cloud contact center with conversational and intelligent deflection to variety of channels replacing traditional DTMF
Omnichannel & multilingual support enabling you to interact with customers on their preferred channel and language
Pre-built solutions for faster time-to-market and to elevate both customer and employee experiences
No-code capabilities with a drag-n-drop interface – convenient for non-developers and business users
Plug-and-play API integrations with billing, ticketing and booking software for quick deployment
Multi-pronged NLP/NLU engines delivers superior intent recognition rate with minimal training
The Kore.ai virtual assistant platform caters to all the enterprise requirements, including scalability, and extensibility.