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Customer-Ready Virtual Assistant
Address common customer questions like ticket management, check-ins, and crisis management with an intelligent virtual assistant on voice and digital channels.
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Instant FAQs with Your Own Data
Leverage your own documentation to answer critical, frequently asked questions without losing the conversational experience your members expect and deserve.
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Consistent Live Agent Experiences
Ensure timely 1:1 live agent support is available if the need arises on all digital and voice channels.
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Top-of-Mind Data Security & Compliance
We ensure maximum data security by never storing customer details and being compliant with global industry standards including SOC2 Type 2, GDPR, PCI, and HIPAA.
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AI-Native Contact Center
Deploy a next-generation contact center solution that focuses on intelligent routing, pre-configured integrations, and intuitive agent management capabilities.
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Transform Agents with Intelligent Coaching
Provide your contact center agents with real-time improvement tips and next-best actions to accelerate their development.
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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms