RetailAssist
Boost customer satisfaction and empower employees with a ready-to-deploy virtual retail assistant for digital, voice, and in-store devices.
RetailAssist
Creating Transformative Retail Experiences, One Interaction at a Time
CX Use Cases
Always-On Digital Associate
Enlist a pre-built virtual assistant, available 24/7 to guide customers through their shopping journey.
- Reduce Cart Abandonment Rates: Interact with your customers to answer any lingering questions they might have before purchase.
- Increase Revenue Opportunities: Delight customers through an end-to-end shopping solution and drive more sales for your business.
SX Use Cases
Next-Gen Product Search with Generative AI
Deliver a truly guided shopping experience that utilizes generative AI to get customers to the products they need, faster.
- Integrated Retrieval Augmented Generation (RAG): Uses RAG fusion to generate content from desperate company assets.
- Serve All customers: Use diverse prompt templates for multilingual and personalized answers
- Reduce query latency: and associated costs with advanced caching mechanisms
AX Use Cases
Enable Contact Center Agents with Contextual Info
Alleviate contact center strain through a self-service solution while also enabling your agents with our agent-focused virtual assistant.
- Decrease Operational Costs: Reduce the cost of your contact center operations by reducing call volume and creating faster resolution times.
- Boost Agent Efficiency: Remove mundane, repetitive tasks through self-service and enable agents to focus on critical customer interactions.
More on RetailAssist
Intelligent Virtual Retail Assistants
Integrations
Delivering Worldwide
Kore AI helps Customer Experience (CX) teams looking to automate self-service, provide faster transactions, and enable personalized experiences; Employee Experience (EX) teams looking to provide 24/7 help desk support, onboarding guidance and knowledge management.
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Companies served
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Consumers served
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Employees optimized
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Interactions Optimized Yearly
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Higher automation rates
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Shorter customer wait times
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Self-service containment
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Increase in CSAT
Kore.ai Named a Leader in The Forrester Wave™ for 2024
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