News and Announcements

Stay up-to-date on what’s happening at Kore.ai. Learn how we are helping to create more intelligent enterprises through conversational AI.

Announcements

Mphasis, Kore.ai Partner to Transform Customer and Employee Experience for Enterprises

25 May at 7:31 am

~ Partnership with Kore.ai, a 2023 Gartner® Magic Quadrant™ Leader for Enterprise Conversational Al Platforms, to catapult Mphasis ahead of…

Announcements

Kore.ai, Ciklum Announce Partnership to Enhance Digital Experience for Customers

19 May at 9:29 am

ORLANDO, Fla., May 19, 2023 – Kore.ai, the world-leading enterprise conversational AI software platform and solutions company, today announced a…

Announcements

Kore.ai Eyes Major Expansion; Appoints Neil Barman to lead Growth in Middle East and Asia Pacific

19 May at 12:33 am

Hyderabad, May 15, 2023 — Kore.ai, the world’s leading enterprise conversational AI platform and solutions company, has today announced the…

Announcements

Kore.ai Unveils Experience Optimization (XO) Platform V10.1 Equipped with Smart Co-Pilot and Advanced Generative AI Capabilities

3 May at 7:20 am

New advancements significantly reduce development efforts and time in building sophisticated virtual assistants, improving user experience ORLANDO, Fla., May 3, 2023…

Announcements

Kore.ai Launches AgentAssist for Zendesk Support

19 Apr at 8:43 am

The integration will improve agent performance for contact centers across digital channels Orlando, FL – April 19 – Kore.ai, the…

Announcements

Kore.ai XO Platform v10.1 Release: Revolutionizing IVA Development with Generative Language Models

17 Apr at 6:20 am

Intelligent Virtual Assistants (IVAs) have become an indispensable part of modern customer service, enabling businesses to interact with their customers…

Announcements

Kore.ai Announces Integration Partnership with Mediktor

27 Mar at 9:41 am

Empowers Healthcare Providers with Enhanced Conversational AI for Symptom-Checking and Triage ViVE 2023, MARCH 27, 2023 – Kore.ai, the world-leading…

Announcements

Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms Second Year in Row

13 Mar at 9:50 am

Kore.ai Positioned as a Leader for its Ability to Execute and Completeness of Vision ORLANDO, Fla., March 13, 2023 –…

Announcements

Conversational AI Platform Provider Announces Kore.ai AgentAssist for Service Cloud Voice on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

22 Feb at 9:54 pm

Kore.ai customers can now benefit from using CRM Automation to drive user engagement Orlando, FL, February 22, 2023 – Kore.ai today announced…

Announcements

Kore.ai Launches Intelligent Virtual Assistant Automation for Zendesk Sunshine Conversations

15 Feb at 9:51 pm

The integration will enable AI-driven conversational customer service for contact centers Orlando, FL – February 14 – Kore.ai, the world’s leading…

Announcements

Kore.ai Unveils Generative AI, Large Language Models in XO Platform V10.0 to Enhance Enterprise Communications

23 Jan at 9:42 pm

Conversational AI leader extends platform with open architecture, continuous learning, automated training and testing to boost efficiency ORLANDO, Fla., January 23,…

Announcements

Kore.ai, mParticle Partner to Meet Increased Demand for Retail Shopping Personalization

12 Jan at 12:24 pm

Orlando, January 12, 2023 – Kore.ai, the world’s leading conversational AI and platform solutions company, and mParticle, a leading AI-native customer…

Awards News

Kore.ai Applauded by Frost & Sullivan for Delivering a Scalable and Secure AI-powered Platform that Optimizes the Customer Experience

16 May at 11:05 pm

Kore.ai excels in conversational artificial intelligence (AI) in healthcare, with its superior experience optimization (XO) platform and conversational AI skills…

News

The power of ChatGPT and the role it will play in the future of Conversational AI platforms

3 May at 6:48 am

By Raj Koneru The AI Journal, April 14, 2023 : Launched in November 2022, ChatGPT has taken the world by…

News

Tech Snippets Today – Kore.ai – Prasanna Arikala – Chief Technology Officer, with Joseph Raczynski

21 Mar at 11:32 am

Podcast with Kore.ai CTO Prasanna Kumar Arikala Joe Technologist.com, March 21, 2023: AI is nonstop in the headlines these days.…

News

Not Everything Needs a Chatbot!

20 Mar at 11:35 am

By Nitish Pahwa Slate, March 20, 2023: Countless developers, startups, companies, and software tools are rushing to incorporate ChatGPT-style bots…

News

Reinventing retail experiences with Conversational AI

20 Mar at 11:33 am

By Gopinath Polavarapu Customer Experience Magazine (cxm.co.uk), March 20, 2023: Retailers face significant challenges today as they strive to remain…

News

Gartner MQ Coverage, 2023

14 Mar at 11:38 am

Kore.ai was named as a Leader in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023. Please find the…

News

Heard on the Street

8 Mar at 11:36 am

InsideBIGDATA, March 8, 2023: insideBIGDATA’s “Heard on the Street” round-up column highlights thought-leadership commentaries from members of the big data…

News

Kore.ai’s responses to Indian Union Budget

2 Feb at 11:39 am

By Ayushi Singh Voice&Data, February 2, 2023: India’s Finance Minister Nirmala Sitharaman presented the Union Budget 2023 on February 1…

News

Conversational AI for Healthcare

23 Jan at 11:40 am

Written by Dr Nick incrementalhealthcare.com, January 23, 2023: In this thought leadership podcast, Dr. Nick talks to Chip Steiner, Product Manager Healthcare…

News

RetailAssist Launch Coverage

16 Jan at 11:43 am

January 12-16, 2023 – AiThority: Kore.ai Launches RetailAssist at NRF 2023 – AiThority: Daily AI Roundup: Biggest Machine Learning, Robotic…

News

Ecommerce Product Releases: January 16, 2023

16 Jan at 11:42 am

Practical Ecommerce This listicle complies a list of product releases and updates for mid-January from companies that offer services to…

News

Into the metaverse: How conversational AI will build its experiential foundation

September 15, 2022

By Raj Koneru, CEO and Founder, Kore.ai VentureBeat, September 15, 2022: The much-hyped metaverse concept — once thought of as a futuristic,…

Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms

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News and Announcements

Mphasis, Kore.ai Partner to Transform Customer and Employee Experience for Enterprises

Kore.ai, Ciklum Announce Partnership to Enhance Digital Experience for Customers

Kore.ai Eyes Major Expansion; Appoints Neil Barman to lead Growth in Middle East and Asia Pacific

Kore.ai Unveils Experience Optimization (XO) Platform V10.1 Equipped with Smart Co-Pilot and Advanced Generative AI Capabilities

Kore.ai Launches AgentAssist for Zendesk Support

Kore.ai XO Platform v10.1 Release: Revolutionizing IVA Development with Generative Language Models

Kore.ai Announces Integration Partnership with Mediktor

Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms Second Year in Row

Conversational AI Platform Provider Announces Kore.ai AgentAssist for Service Cloud Voice on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Kore.ai Launches Intelligent Virtual Assistant Automation for Zendesk Sunshine Conversations

Kore.ai Unveils Generative AI, Large Language Models in XO Platform V10.0 to Enhance Enterprise Communications

Kore.ai, mParticle Partner to Meet Increased Demand for Retail Shopping Personalization

Kore.ai Applauded by Frost & Sullivan for Delivering a Scalable and Secure AI-powered Platform that Optimizes the Customer Experience

The power of ChatGPT and the role it will play in the future of Conversational AI platforms

Tech Snippets Today – Kore.ai – Prasanna Arikala – Chief Technology Officer, with Joseph Raczynski

Not Everything Needs a Chatbot!

Reinventing retail experiences with Conversational AI

Gartner MQ Coverage, 2023

Heard on the Street

Kore.ai’s responses to Indian Union Budget

Conversational AI for Healthcare

RetailAssist Launch Coverage

Ecommerce Product Releases: January 16, 2023

Into the metaverse: How conversational AI will build its experiential foundation

Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms

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