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Order Tracking and Customer Support
Address critical customer inquiries and assist in tracking their orders to improve CSAT scores.
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Centralize Internal Communications
Create a centralized solution between vendors, customers and employees to reduce complex workflows.
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Instant FAQs with Your Own Data
Leverage your own internal documentation to address critical customer and employee FAQs.
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Consistent Live Agent Experiences
Ensure timely 1:1 live agent support is available if the need arises on all digital and voice channels.
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AI-Native Contact Center
Deploy a next-generation contact center solution that focuses on intelligent routing, pre-configured integrations, and intuitive agent management capabilities.
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Transform Agents with Intelligent Coaching
Provide your contact center agents with real-time improvement tips and next-best actions to accelerate their development.
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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms