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Streamline Access to Account Details
Automate routine customer inquiries related to account/routing numbers, as well as check balances across various accounts.
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Simplify the Payments Process
Whether it is for credit cards, mortgages, loans, or beyond, enable your customers to conversationally keep their accounts in good standing.
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Review Transaction Details
Allow customers to easily review and extract insights into their spending history and even dispute transactions when necessary.
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Balance Management
Ease customers access to information on standard procedures like check verification, account hold release, and stop payment requests.
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Personalized Up-Sell/Cross-Sell
Maximize opportunities to provide relevant product information for customers looking to open new accounts, upgrade old ones, or just want more information.
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Live Agent Availability Anytime
For customers that have more complex needs, provide them with a seamless transition to your live agents who are eager to assist.
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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms