XO Platform
BankAssist
RetailAssist
SearchAssist
HealthAssist
IT Assist
HR Assist
AgentAssist
Create a Digital-First Experience for Your Customers
Utilize an off-the-shelf banking virtual assistant deployable to the channels your customers use the most to drive retention, satisfaction and cost savings to new heights.
Your Fast Track to Superior Digital-First Customer Support
Empower your business in just 30 days with our pre-built intelligent virtual assistant, readily available on popular channels like Chat, Voice, and Web.
Create Extraordinary Experiences for Customers
- Deploy 24/7 support that customers will actually want to use increasing CSAT and Loyalty.
- Meet your customers with contextual, human-like interactions they expect.
- Move critical engagement opportunities from the branch to digital channels.
- Build new lines of business through proactive product and service education to drive revenue.
A Voice Experience Customers Actually Want to Use
- Increase your call deflection rates and cost savings by supporting customers through voice.
- Transform your contact center into a revenue center through reduced live agent workloads
- Seamlessly deploy the same great experience you create for digital to your IVR system and beyond
Empower Agents to Focus on What Matters Most
- Leverage our state-of-the-art CCaaS capabilities with a pre-built Agent-Focused virtual assistant.
- Give agents advanced, real-time insights into customer sentiment to drive improved resolution rates.
- Ease the development path to transform agents into tier 1 representatives with capabilities like suggested next actions.
Scalability Built for Enterprise, Provided to All
- All of the personalization and branding capabilities a bank needs to create a bespoke assistant with ease.
- We ensure maximum data security by never storing customer details as well as maintaining SOC2, PCI, and HIPAA compliance.
- Dedicated support for every customer because ensuring your success means our success.
- With our technology and products, you can create solutions for customers, employees, and agents all with one vendor.
Customer Reviews
Hear What Our Customers Have to Say
Digital Member Experience Manager
Industry: Banking
When it comes to finances, a lot of questions are incredibly time sensitive and Kore.ai’s offerings enabled us to create a digital assistant for our members without a significant cost overhead.
Manager
Industry: Banking
Role: Software Development
Firm Size: 500M - 1B USD
Future-Oriented Low-Code Multi-Channel Bot Development Platform
After spending whole year on selecting a vendor for Conversational AI Platform and reviewing multiple domestic and international vendors we decided to start a project with Kore.ai and we’re very happy with the decision being made.
Tony P.
Technical Lead
Industry: Insurance
The Future of Business Automation
Kore .ai is an excellent bot builder platform powered by AI, with a wide range of channels, and requires minimal coding. One of the best features of Kore.ai is its ability to allow developers to create custom bots that can be used in various ways, such as integrating with existing systems, automating tasks, and providing customer service. Additionally, Kore.ai offers helpful and user-friendly.
Manager
Industry: Banking
Function: Other
Firm Size: 50M - 250M USD
Kore Ai – Perfect Fit For Digital Contact Center Journey
Kore ai provides contact center capabilities that one look out for in their digital transformation journey. With both bot and voice capability one suite provides easy integration with existing enterprise systems.
Direct Banking Development Manager
Industry: Banking
Function: Customer Service and Support
Firm Size: 250M - 500M USD
Kore.Ai Seems To Be A Rising Star In The Conversational AI Market.
We are very satisfied with the product, professional services are good, having field to improve though.
Meenakshi D.
QA
Industry: Banking
User friendly and smart bot
Platform is user friendly and easy to implement. Very good documentation available and other means to measure the performance of the bot on timely basis are available.
Vice president
Industry: Banking
Function: Customer Service and Support
Firm Size: 3B - 10B USD
Fantastic Product With Great Ease Of Usage
A great product to create and implement virtual agents across all channels
Vice president
Industry: Banking
Function: Customer Service and Support
Firm Size: 3B - 10B USD
Intelligent AI Enterprise Chat Bot
Overall, we are quite satisfied with this platform, as it offers a variety of services at enterprise level. It has help us to reduce the overall costs by implementing the bot as a substitute. The project build and implementation were very organized, and they moved quickly.
Yash S.
Associate Software Engineer
Industry: Banking
Kore AI: Fast and Agile
Faster and cleaner UI helps the developer to work on the platform for longer hours. The drag and drop fucntionality and easy third party integrations result in a great development and testing environment. Multiple deployemnt models also help alot. Along with the NLP enginea and bot builder funcitionalities as a whole
Related Blogs & Studies
PSCU Case Study
Learn how PSCU enhanced their contact center while improving the customer experience with Kore.ai.
Pre-Built Assistant for Your Customers
Discover how Kore.ai helps drive customer satisfaction which leads to improved customer lifetime value.
Connect to Your Existing Software Systems and Channels
or click below to jump to a specific page
Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms
Ready to See it in Action?
Reach out to setup a time to chat with one of our team customers about how we can bring substantial value to your business. If you are looking to explore at your own pace, sign up for a free trial on our XO Platform.
