Give your customers what they need, when they need it with an AI-first omnichannel conversational assistant
Delightful Conversational Banking
Give your customers what they need, when they need it with an AI-first omnichannel conversational assistant
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The role of AI in conversational banking
A well-designed conversational AI solution enables great customer experiences by using natural language processing (NLP) to accurately understand and efficiently respond to sophisticated conversations in voice or digital channels.
Intelligent virtual assistant for banking
BankAssist automates and humanizes customer interactions on voice and digital channels, delivering 200+ pre-built retail banking workflows
Intelligent virtual assistant for banking
BankAssist automates and humanizes customer interactions on voice and digital channels, delivering 200+ pre-built retail banking workflows
CONVERSATIONAL BANKING
Converse with your customers
Give every customer a personalized experience. Provide automated conversational banking that understands context, answers questions and performs transactions in their preferred language
OMNICHANNEL
Provide Omnichannel Banking
Empower customers to enjoy their banking services anytime, anywhere, on their preferred channel – SMS, voice, web, email and more
OMNICHANNEL
Provide Omnichannel Banking
Empower customers to enjoy their banking services anytime, anywhere, on their preferred channel – SMS, voice, web, email and more
PRE-TRAINED WORKFLOWS
Amplify customer service
Go beyond FAQs. Automate the most common interactions (questions or transaction requests) on voice or digital so that your agents can focus on building relationships
- P2P Transfer
- Bill Payments
- Report Lost Card
PERSONALIZATION
Know your customer
Your customer is not just a number. BankAssist humanizes every interaction through intelligent contextual awareness and personal preferences
PERSONALIZATION
Know your customer
Your customer is not just a number. BankAssist humanizes every interaction through intelligent contextual awareness and personal preferences
ANALYTICS
Gain actionable insights
Learn from every touchpoint in the customer journey. BankAssist provides sentiment analysis, conversational logs and interaction analytics to fine-tune the customer experience
AGENT ASSIST
Empower customer reps
BankAssist proactively delivers customer information (like demographics and transactional info) to your reps before they initiate a conversation with customers
AGENT ASSIST
Empower customer reps
BankAssist proactively delivers customer information (like demographics and transactional info) to your reps before they initiate a conversation with customers
WORKBENCH
Configure and deploy with ease
BankAssist ‘No-code’ workbench enables easy configuration and deployment of customer segments, branding and workflows without involving IT resources
RICH UX
Deepen user engagement
BankAssist provides a simple voice and digital interface with a rich library of widgets, panels, forms and carousel to enhance interactions
RICH UX
Deepen user engagement
BankAssist provides a simple voice and digital interface with a rich library of widgets, panels, forms and carousel to enhance interactions
Easy to Configure and Manage
Intelligence
3,000+ Banking Terms
Synonyms, Traits, Patterns
150+ Transactions
True self-service
30+ Channels
Omnichannel banking
20+ Languages
English, Spanish, Japanese, German +++
45+ Integrations
Plug-and-play core banking systems
24/7 On-demand
Banking and support for customers
INTEGRATIONS
Connect with preferred vendors
Connect to the vendor of your choice by using pre-built integrations with the most commonly used banks, cards, payment ecosystems and live chat solutions. And forget vendor lock-in – you can easily switch providers whenever you desire.
SAFE BANKING
Security is paramount
Prioritize data security and data privacy. Kore’s SOC 2 certification ensures that your client’s information is safe with a virtual assistant and platform.
SAFE BANKING
Security is paramount
Prioritize data security and data privacy. Kore’s SOC 2 certification ensures that your client’s information is safe with a virtual assistant and platform.
FLEXIBLE DEPLOYMENT
More convenience offered
BankAssist offers flexible on-premise, cloud-based, or hybrid cloud deployment options giving you full control of your data and operations.
