Use Case: Fetch Equipment Information

Industry: Manufacturing


  • Employees working in factories spend a significant chunk of their time to find specific information from the entire manual of the equipment 
  • There is a delay to access the related documents especially when they do not have to detach remotely


  •’s virtual assistants can document the FAQs and other vital information directly from the manual 
  • The intelligent virtual agent can connect to the ERP system to fetch the product-related information 


  • Employees do not have to take out time from the workday to search relevant documents
  • Employee experience gets enhanced as they can access the back-end systems and perform related actions

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