Gartner peer insights
Manager
Industry: Banking
Role: Software Development
Firm Size: 500M - 1B USD

Future-Oriented Low-Code Multi-Channel Bot Development Platform

After spending whole year on selecting a vendor for Conversational AI Platform and reviewing multiple domestic and international vendors we decided to start a project with Kore.ai and we’re very happy with the decision being made.

Gartner peer insights
Conversational and Experience Designer
Industry: Finance (non-banking)
Function: IT
Firm Size: 1B - 3B USD

Kore.Ai Continues To Deliver, Support And Service The Absolute Best Solution For Anyone.

Having worked closely with the Kore team for over a year, their customer service, product suite, support and willingness to quickly resolve issues continues to set them apart from any other vendor.

Gartner peer insights
Strategy and Planning Manager
Industry: Banking
Function: Project and Portfolio Management
Firm Size: 3B - 10B USD

Robust Technology Covering Most Use Cases

The product is incredibly advanced in a variety of technologies. It has the ability to solve most use cases across different organization’s needs, rather than being stuck to a specific type of business or problem.

Gartner peer insights
Director, RPA Development
Industry: Insurance (except health)
Function: IT
Firm Size: 1B - 3B USD

Their Reputation Precedes Them And They Live Up To It!

True to their premise, they make Chatbot implementation easy and low-code.

Gartner peer insights
Technical Architect
Industry: IT Services
Function: IT
Firm Size: 500M - 1B USD

A Complete Conversational AI Product With The Industry Leading NLU Capabilities

Kore.AI is truly a complete enterprise level Conversational AI platform that has helped our organization to take our customer self service capabilities to the next level. It allows us to offer cutting edge technology through both voice and digital channels to automate processes for our customer interactions.

Gartner peer insights
Service Project Manager
Industry: Manufacturing
Function: Project and Portfolio Management
Firm Size: 500M - 1B USD

Great Choice For Chatbot Platform

The usability of the platform is great. Most business users can very easily develop and maintain most use-cases while the platform still supports very complex workflows. The training resources and documentation are comprehensive and easy to navigate. the NLP engine is robust and can be trained efficiently using varied approaches.

Gartner peer insights
Digital Experience Manager
Industry: Banking
Function: IT
Firm Size: 250M - 500M USD

An AI Solution For Any Size Financial Institution!

Kore worked with us to be able to utilize this product- we thought we had limited options being a credit union and not a large bank, but they tweaked their offerings to fit our needs.

Gartner peer insights
Industry: Manufacturing
Function: IT
Firm Size: 30B + USD

Strong Conversational AI Platform With Great Out Of The Box Capabilities

In our organisation, we are using the VA platform. It a very strong product with many out of the box capabilities and great UX.

Gartner peer insights
Director
Industry: Services (non-Government)
Function: IT
Firm Size: 1B - 3B USD

Good Virtual Assistant To Provide Better Chat Self-Servicing

Kore.ai has provided us the ability to effectively integrate a Virtual Assistant into our existing chat platform. They have been flexible with the various installation options, and their product is solid, reliable and flexible.

Gartner peer insights
QA expert
Industry: Consumer Goods
Function: Management / Business Consulting
Firm Size: 30B + USD

A Power Platform To Improve Customer Experience

My company has been using the platform for 3 years and it keeps evolving with every release. It’s a very powerful solution with a lot of capabilities still to investigate and use. The company is customer-oriented and you can be sure that your ideas will be heard.

Gartner peer insights
European head of IT applications & Products
Industry: Services (non-Government)
Function: Software Development
Firm Size: 10B - 30B USD

Great Partner, Great Platform, Excellent Customer Success Team

Kore.AI has been a great partner, always listening to our needs and helping us reach our goals. The platform’ capabilities are impressive and they have a great customer success team.

Gartner peer insights
Manager
Industry: Banking
Function: Other
Firm Size: 50M - 250M USD

Kore Ai – Perfect Fit For Digital Contact Center Journey

Kore ai provides contact center capabilities that one look out for in their digital transformation journey. With both bot and voice capability one suite provides easy integration with existing enterprise systems.

Gartner peer insights
Direct Banking Development Manager
Industry: Banking
Function: Customer Service and Support
Firm Size: 250M - 500M USD

Kore.Ai Seems To Be A Rising Star In The Conversational AI Market.

We are very satisfied with the product, professional services are good, having field to improve though.

Gartner peer insights
Vice president
Industry: Banking
Function: Customer Service and Support
Firm Size: 3B - 10B USD

Fantastic Product With Great Ease Of Usage

A great product to create and implement virtual agents across all channels

Gartner peer insights
Vice president
Industry: Banking
Function: Customer Service and Support
Firm Size: 3B - 10B USD

Intelligent AI Enterprise Chat Bot

Overall, we are quite satisfied with this platform, as it offers a variety of services at enterprise level. It has help us to reduce the overall costs by implementing the bot as a substitute. The project build and implementation were very organized, and they moved quickly.

Gartner peer insights
Director
Industry: IT Services
Function: General Management
Firm Size: <50M USD

An Extremely Versatile Bot Platform For Voice And Chat

As a partner, we are using the Bot platform extensively for VOICE. We have integrated the kore.ai Bot platform to various voice components efficiently, and our clients are extremely satisfied with our overall solution.

Gartner peer insights
Director
Industry: Banking
Function: IT
Firm Size: 10B - 30B USD

Great Product Which Keeps Our Users Happy

Great user experience, easy to create a new bot, AI/ML capabilities and different channels

Gartner peer insights
Business Consultant
Industry: Finance (non-banking)
Function: Management / Business Consulting
Firm Size: 10B - 30B USD

A Versatile And Highly Flexible Tool Of Advanced Technology In Communication

This is a tool that, although it is of robotic intelligence, also includes real-time communication systems, this tool that functions as a robotic assistant for group management that has chat bots or even those that have response systems on their websites.

Gartner peer insights
Delivery Lead
Industry: Miscellaneous
Function: Project and Portfolio Management
Firm Size: 3B - 10B USD

Great Product Which Is Getting Even Better

The flexibility of the platform and its broad capabilities made it easy for our organization to adopt Kore.ai as the enterprise conversational AI platform. We as an organization were learning how best to implement and Kore.ai really partnered with this in this journey.

Kore.AI reviews sourced by G2
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