Why businesses need a scalable bots platform
Business requirements and operational realities are constantly changing, and it can be difficult to predict the number of users your bots may have at any one time. That’s why you need a chatbot platform that automatically scales up in response to high demand, and scales down in response to reduced usage rates. This allows you to optimize your bot infrastructure spend and remain agile. And agility, after all, keeps enterprises one step ahead of the competition.
Kore.ai supports cloud, container, and VM based deployments that allow you to scale up and scale down based on your business requirements.
Built to handle any workload
Our platform was designed to scale horizontally to handle millions of users and chat sessions per day. The architecture behind the platform was designed to handle millions of sessions while providing the fastest response times.
Availability and resilience for all
The Kore.ai Bots Platform meets high availability requirements across all components, including a message broker that implements high availability for user-bot transactions, for on-premise, hybrid, and cloud deployments. The cloud version of our platform is hosted across several state-of-the-art Amazon data centers in multiple availability zones.
Server components across all architecture tiers have built-in redundancy, auto scaling, and VM replication, eliminating the possibility of a single point of failure and increasing overall resiliency. All components are constantly monitored to ensure high availability.