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Customer Experience
A cloud contact center as a service (CCaaS) that automates inbound calls and digital interactions to increase containment rates while improving NPS.
An intelligent virtual assistant with Conversational AI capabilities built on the Kore.ai Experience Optimization Platform delivers a data-driven, personalized, conversational banking experience through a wide range of voice and text channels.
Employee Experience
An AI-Powered Employee Experience that centralizes collaboration in workspaces from all your enterprise systems to give your teams the tools and information they need, when they need it.
IT Assist is a fully functional virtual assistant for IT support teams to provide quick resolution to employee queries and requests through self-service assistant.
