Go beyond IT
Elevate your IT assistant into a versatile, all-encompassing universal assistant
Elevate your IT assistant into a versatile, all-encompassing universal assistant
Empower your workforce with instant resolutions and automations. Accurately understand their queries, and provide resolutions instantly in a language and on a channel of their choice.
Drive better employee experiences with AI
Customer Reviews
With IT Assist’s “IVA” smart virtual assistant, Deutsche Bank handled 70,000+ queries during the pandemic. Deployed in multiple languages on their intranet, IVA handled queries 24×7 and brought down their deflection rate by 45%. IT Assist delivered cost savings of $640k+ within the first year of deployment and is delivering more YoY.
We’ve been able to drive significant business value since deploying our Kore.ai built employee support Slack bot. Using the bot, we are saving hundreds of support hours per quarter across multiple business areas (IT, Finance and HR).
Kore worked with us to be able to utilize this product- we thought we had limited options being a credit union and not a large bank, but they tweaked their offerings to fit our needs.
Great user experience, easy to create a new bot, AI/ML capabilities and different channels
Kore.ai has provided us the ability to effectively integrate a Virtual Assistant into our existing chat platform. They have been flexible with the various installation options, and their product is solid, reliable and flexible.
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