Conversational AI Powers the Future of Banking
By 2021, more than 50% of enterprises will spend more per year on bots and chatbot creation than traditional mobile app development – Gartner
By 2021, more than 50% of enterprises will spend more per year on bots and chatbot creation than traditional mobile app development – Gartner
of interactions in banks will be automated by 2022 using chatbots
of consumers will use chatbots when interacting with their bank by 2020
of consumers are interested in chatbots for their instantaneity
Bank of America is using a chat-based assistant that sends notifications to customers, updates them on their FICO score, identifies areas where they can save money, and helps them pay their bills.
JPMorgan Chase has streamlined operations and saved more than 360,000 man-hours by using virtual digital assistants.
Mastercard implemented a chatbot on Facebook Messenger that helps customers more easily review their purchase history, spending habits and account balance
Bank employees often hear the same questions over and over again from customers. This ties up their time and reduces overall productivity. Kore.ai’s chatbots can automate repetitive questions, freeing up
Conversational agents developed on our platform help customers keep track of their money with balance notifications and bill reminders. Our bots can help users keep their finances under control by offering budget
With the continued rise of cyber crime, ATM hacks, and fraud, banks can’t afford to compromise on security and must be vigilant 24/7. Banks can use Kore.ai’s chatbots to more effectively monitor transactions for
To stay competitive in the digital age, it’s crucial for banks to offer new products and services to its customers. It’s difficult, however, to reach the right customer at the right time and to personalize these products
Accepting customers’ feedback, analyzing them scientifically and providing superior customer experience is at the core of any banking service today Kore.ai’s chatbots enable banks to automate the collection
Kore.ai’s banking bots can help onboard new customers by assisting them during the new user registration, authentication and account registration process. Our bots can also turn everyday activities like
See for yourself how our bots can create personalized and engaging banking experiences for your customers by serving multiple functions – from personal banker to customer service rep and everything in between.
Check out these helpful resources or reach out so we can chat about how your business or organization can benefit from bots built on the Kore.ai Bots Platform.