Save up to 20% with yearly plans $0 $500 $1,000 $2,000 Get in touch (Machine Learning, Fundamental Meaning, Traits, Ontology) (Conversation State Machine, Context Management, Intelligent Interruption Handling) (Comprehensive System Entities, Custom Entity Extraction Capabilities, Handle Dynamic Entities) (Alerts/Notification Tasks) (Conflict Visualization, Deep NLP Analysis View, Test Site Creation and execution) (Visual Dialog Builder, IDE for debugging and training) (From Documents and Webpages) (Users and Roles Management) (Approve, Suspend) (Cloud, Hybrid, On-Premise) (Alexa and Google assistant) *Taxes extra
Choose your Plan
Free Limited to 3,000 sessions
Starter Starts at 4,000 sessions
Standard Starts at 9,000 sessions
Plus Starts at 20,000 sessions
Enterprise Need higher volumes?
NLP & Conversation Intelligence
API Integration and Orchestration
Enterprise Release Management APIs
3 months 1 year 1 year 1 year 3 Years Cloud Cloud Cloud Cloud Cloud, Hybrid and On-Premise
Channels (Support for 30+ Channels)
Email Support Dedicated Account Manager, Tickets and Phone Support, 24 x 7 SLA based support
*Prices are at bot level, if you want to purchase sessions across bots within the account, you can opt to select the Enterprise tier
Save up to 20% with yearly plans
Get in touchContact Us
(Machine Learning, Fundamental Meaning, Traits, Ontology)Detects Intents and extracts entities using multiple engines based on Machine learning, fundamental learning (Semantic, Syntax, Grammar) and bot ontology
(Conversation State Machine, Context Management, Intelligent Interruption Handling)Supports common conversation characteristics such as a context switch, multiple intents, or an interruption to provide intelligent, personalized, and conversational experience with natural language and contextual understanding
(Comprehensive System Entities, Custom Entity Extraction Capabilities, Handle Dynamic Entities)Identifies different entities and delivers timely, relevant, and personalized information from enterprise systems to the user
(Alerts/Notification Tasks)Allows contextually relevant alerts to be sent proactively to the user as a part of the dialog journey
(Conflict Visualization, Deep NLP Analysis View, Test Site Creation and execution)Unit testing, batch testing, conversation testing with detailed debug reports
(Visual Dialog Builder, IDE for debugging and training)Easy to use UI to build bot-user conversations and add conditional workflows
(From Documents and Webpages)Quickly and easily extract and synthesize information and use that to train bots
(Users and Roles Management)Controls access to the organization’s enterprise bot store and applications
(Approve, Suspend)Allows the administrators control bot deployment (to approve or reject the new or upgraded bots)
(Cloud, Hybrid, On-Premise)Provision to deploy Kore.ai platform on-cloud, on-premise, or hybrid
(Alexa and Google assistant)Configure the bot to communicate with voice assistants
Frequently Asked Questions
Free accounts will let you publish a fully functional bot and use it in a live environment for a limited period. You can choose the Starter, Standard, and Plus tiers on the basis of the sessions you expect the published bots to consume. Enterprise plans have no usage limitations.
Published bots become inactive, and the recorded data is deleted after 1 month. Free accounts have an option to transition to a standard account by navigating to your admin console.
While free accounts cannot avail email or telephonic support, they are free to peruse the documentation and participate in community forums to discuss any challenges they face.
If you have an enterprise account, yes you can.
Our pricing depends on the sessions consumed by our bots. The total sessions are calculated based on:
- Bot Usage (Usage Session)
- Alerts Delivered (Alert Session)
There are two types of sessions:
Usage Session – This is defined as ‘Fifteen minutes‘ of user conversation with the bot.
Example – If a user converses with the bot for 31 minutes, then it would be counted as 3 sessions (0-15, 16-30,31-End).
In the case of Human-agent transfer – If the user-bot interaction results in human agent transfer, the time spent with the human agent will be excluded from bot session.
Alert Session – Every alert delivered to a user will be counted as an Alert session.
Example – If the user has set up to receive sales report every 8 hours, in a day this user will consume 3 alert sessions.
NOTE: If the bot has sent a message as part of a welcome event or an on-connect event, it will not be considered as the start of the session. Usage session starts when the bot platform receives a message from the user.
When free accounts approach their session limit, they will be prompted to move to a standard account.
When standard accounts approach their session limit, they will be alerted and prompted to buy more sessions, or pay as they go.
Enterprise accounts will be alerted by their account manager and the next steps can be handled on a case-to-case basis.
Simple! Just go to your bot admin page and click the relevant button.
It is very easy to cancel your subscription. Please click the bot admin page and click the relevant button.
You will be alerted that you are approaching your session limit. At this time, you can choose to pay for the additional sessions on a pro-rata basis or you can choose to migrate to a higher session limit if you foresee this happening regularly.
The enterprise plan lets you access the full potential of our platform. You get the following additional perks in an enterprise account.
- Custom dashboard
- Auto dialog creation
- Enhanced support with a named account manager, 24×7 ticketed support over telephone and email
- SSO and ActiveDirectory sync
- Higher session limit
- Longer data retention
- Flexible deployment options – on-premise / hybrid / cloud.