Standard

Get started for one low, easy to predict, price.

Enterprise

Enterprise ready features with custom pricing.

Usage

Monthly Request Limit

100,000

Custom

Requests Rate Limit

200 per minute

1200 per minute


Conversation Builder

Conversation Designer

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Dialog Builder

200 Dialogs

Unlimited

Dialog Tasks

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Proactive Notifications

500 notifications per hour

Unlimited

Small Talk

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Visual Experience

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Topic Modeller

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Knowledge Management

Knowledge Extraction

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Knowledge Graph

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Answer from Documents
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FAQs

1,000 FAQs

Unlimited


Advanced Features

Multichannel Support

All 30+ Channels

All 30+ Channels

Multilingual Assistants

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Universal Virtual Assistants

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Training & Intelligence

Multi-Engine NLP

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ML Training Models

Standard Models

Advanced Models

Training Utterances

10,000 total across all intents

Unlimited

LLM and Generative AI Models
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Conversational Intelligence

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Multi-intent Management

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Entity Amendments

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Sentiment Analysis

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TESTING & VALIDATION

Test Cases per Batch Test Suite

10,000

Custom

Test Cases for Conversation Testing

10,000

Custom

Rate Limit for Batch Testing

10 per day

Custom

Rate Limit for Conversation Testing

10 per day

Custom

IVR Sandbox

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INTEGRATIONS & DEPLOYMENTS

Service Orchestration

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Live Agent Transfer

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Prebuilt integrations
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Platform SDK

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Web and Mobile Clients

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Variables

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Versions

20

Custom

Version Comparison

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INSIGHTS & ANALYTICS

Pre-built Conversation & NLP Analytics

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Survey Builder with CSAT/NPS
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Custom KPIs and Analytics

10 Widgets

Unlimited

Analytics History

3 months

Custom


ADMINISTRATION

Deployment Model

Cloud

Cloud, Hybrid & On-Premises

SSO

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Data Retention

Standard

Custom

Collaborators (per assistant)

Unlimited

Unlimited

AD Sync

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Cloud Connector

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Pre-Built App Accelerators
SmartAssist LogoBankAssist

+10¢ per conversation

Custom

HealthAssist

+10¢ per conversation

Custom

HR Assist

+10¢ per conversation

Custom

IT Assist

+10¢ per conversation

Custom

RetailAssist

+10¢ per conversation

Custom

TravelAssist

+10¢ per conversation

Custom

RecruitAssist

+10¢ per conversation

Custom

SalesAssist

+10¢ per conversation

Custom


Standard Support

Kore.ai Documentation

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Kore.ai Community

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Kore.ai Video Library

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Kore.ai Academy

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Email Support

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Incident Tickets

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Enhanced Support

Price

$2,000 per month (optional)

Custom

Multi-Channel Support

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24/7 Quick Response

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Free Class Room Credits

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In-Product Live Chat Support

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Priority Ticket Handling

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Early Access to Product Roadmap

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Technical Support Escalations

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Priority Issue Status Updates

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Priority Feature Requests

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Dedicated Account Success Team

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Bot Development is always

Free

  • All the features you will need to get started are included.
  • Development and testing of the bots are always at no cost to you.
  • Costs are incurred only once the bot is published.
  • We credit your account with a $500 one-time bonus to use within 90 days to help you get started.
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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms