Virtual Assistants take the stress and hassle out of air travel
68% of airlines and 42% of airports are planning to adopt AI-driven chatbot services by 2020. – SITA
68% of airlines and 42% of airports are planning to adopt AI-driven chatbot services by 2020. – SITA
reduction in operating costs with customer service automation.
increase in customer engagement by leveraging popular social messaging platforms.
increase in Net Promoter Score (NPS).
reduction in flight check-in time.
Air travel is often affected by bad weather and other similar, hard-to-predict conditions. In such scenarios, airlines need to act swiftly to ensure their passengers have the information they need to weather the
Travelers already have enough on their plate, such that they often forget to or decline to check frequent flyer information like mileage balance, loyalty tier and mileage accrual for a specific route when booking.
Every customer is different. Some may be interested in loyalty programs, while others are focused on simply finding the best deal. Addressing these differing needs through traditional methods is a challenge for any
Chatbots can be used to collect requests and assist travelers with special needs. Our bots can, for example, handle requests for wheelchairs or ensure that an under age passenger is tagged as needing
Booking a flight can be a hectic, tedious process for travellers. In addition to manually searching for flights and sorting through numerous details like airline, times, prices, fees, and more, customers are asked
Kore.ai provides an intelligent, omnichannel messaging API that allows you to reach over 30+ popular messaging channels. This allows you to offer instant, personalized support across all channels – including text,
See for yourself how our virtual assistants can help you increase efficiency and productivity while significantly improving customer travel experiences.
Check out these helpful resources or reach out so we can chat about how your business or organization can benefit from bots built on the Kore.ai VA Platform.