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In the news: Kore.ai Named a Leader in the Forrester Wave™
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  • AI Solutions
      • AI for Work – Employee Experience
        • Overview – Get an overview of AI for Work
        • Features
          • Intelligent Orchestrator
          • Enterprise Search
          • AI Agent Builder
          • Admin Controls
          • Pre-Built AI Agents
          • Recruit
          • HR
          • IT
      • AI for Service – Customer Experience
        • Overview – Get an overview of AI for Service
        • Capabilities
          • Intelligent AI Assistants – Enable human-like self service dialogues
          • Contact Center Optimization – Build and AI-first Contact Center
          • Agent AI Assistance – Provide AI-powered, real-time support
          • Pre-Built AI Agents
          • Retail
          • Banking
          • Healthcare
      • AI for Process – Process Automation
        • Overview – Get an overview of AI for Process
        • Features
          • Process Automation – Automate complex, knowledge-intensive processes
          • Prebuilt Process Templates – Explore the AI for Process template library
          • AI Analytics & Monitoring – Gain complete AI visibility and control
  • Agent Platform
      • Agent Platform – Your strategic enabler for enterprise
AI transformation.
        • Capabilities
          • Multi Agent Orchestration – Enable intelligent multi-agent orchestration.
          • AI Engineering Tools – Accelerate innovation with AI engineering tools.
          • Search and Data AI – Deliver real-time, contextual insights with agentic RAG.
          • AI Security, Compliance, & Observability – Enable comprehensive AI security, compliance, and analytics
          • No-Code & Pro-Code Tools – Build AI agents with visual drag-in-drop tools.
          • Integrations – Hundreds of prebuilt enterprise integrations.
        • AI Insights
          • Agentic Continuum – Deterministic to autonomous AI
          • Intelligent AI Agent Networks – Transforming enterprise AI with agent networks
  • Agent Marketplace
  • Resources
      • Knowledge Base
        • Blog – Latest posts from Kore.ai
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        • Infographics – Benefits of Kore.ai
        • e-Books – Solutions guides
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        • Whitepapers – AI insights
        • Webinars – Kore.ai conversations
        • Videos – Kore.ai in action
      • Technical
        • Documentation – Browse developer docs, release note, how to videos
        • Introductions
        • Generative AI 101 – Key concepts, use cases, and how to get started in AI
        • Responsible AI Framework – Let’s shape the future of responsible AI together
      • Get Support – We are here to help
      • Kore.ai Academy – Learn conversational AI skills with free training
      • Kore.ai Community – Ask questions, find solutions, share knowledge
      • Submit RFP – Reach out to our experts
    • What’s New
      • CXO AI Toolkit For Enterprise AI SuccessCXO AI Toolkit for Enterprise AI success
      • Scaling GenAI Across Your EnterpriseScaling GenAI across your enterprise
      • Talk to an expert – Not sure which product is right for you or have questions? Schedule a call with our experts.
      • Meet us in person – Join us at our in-person events to keep up with the latest in AI.
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      • Company
        • About Us – 10 years, 1 remarkable team
        • Contact Us – Get in touch
        • Leadership – The people who make it all happen
        • Careers – Come join us make history
        • Newsroom – Keep up to date with us
        • Events – Meet us in-person
      • Reviews
        • Analyst Recognition – Don’t take our word for it
        • Customer Stories – The people for whom we are delivering
      • Partners
        • Partner Program – Learn about our partner program
        • Become a Partner – Join the thriving community
        • Find a Partner – Our partners are leaders & innovators in the AI space
    • What’s New
      • CXO AI Toolkit For Enterprise AI SuccessCXO AI Toolkit for Enterprise AI success
      • Scaling GenAI Across Your EnterpriseScaling GenAI across your enterprise
      • Talk to an expert – Not sure which product is right for you or have questions? Schedule a call with our experts.
      • Meet us in person – Join us at our in-person events to keep up with the latest in AI.
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Deploy a digital associate for top and bottom line growth

Transform your customer and frontline employee support with superior conversational experiences for e-commerce and in-store use cases.

Get Started Now
Talk to an Expert
Retail
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Always-On Digital Associate
Deliver round-the-clock self-service for your customers to enable faster question resolution.
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Seamless Returns and Stock Checks
Enable your customers to process their returns and inquire about product availability with an intuitive conversational assistant.
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Truly Personalized Shopping
Provide customers with relevant product discovery events based on their past order history and browsing behavior.
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Consistent Live Agent Experiences
Ensure timely 1:1 live agent support is available if the need arises on all digital and voice channels.
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Empower Frontline Employees
Deploy a next-generation conversational system for employees to automate inventory checks, product information, and so much more.
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Enable Agents with Contextual Info
Provide your contact center agents with product information rapidly as well as real-time insights and next-best actions.

Stories from Customers, the Industry, and Us

Reinventing The Retail Industry

Reinventing the Retail Industry

Read about how conversational AI continues to disrupt the retail industry across ecommerce, brick and mortar, and beyond.

Read more
Rethink Your Agent Support Strategy

Rethink Your Agent Support Strategy!

This report reveals the stark contrast between agent expectations and the reality within the contact center landscape.

Check Out the report
The Only Shopping Assistant You Need

The Only Shopping Assistant You Need

Watch the RetailAssist shopping assistant demo to discover how we drive lasting impact to customers.

Check Out the Video

Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
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Venkat Gopalan

We choose Kore.ai because it has established itself as a world-class conversational AI platform. Its sophisticated NLP engine and ability to roll out to various channels quickly have been key factors in our success and the retail vertical solutions offered by Kore.ai have allowed us to bring a personalized experience to both our consumers and consultants. The speed at which we were able to move to market is a testament to the value of the Kore.ai platform. – Venkat Gopalan, Chief Digital and Technology Officer at Belcorp.

Chief Digital and Technology Officer

Gartner peer insights

QA expert

A Power Platform To Improve Customer Experience

My company has been using the platform for 3 years and it keeps evolving with every release. It’s a very powerful solution with a lot of capabilities still to investigate and use. The company is customer-oriented and you can be sure that your ideas will be heard.

Management / Business Consulting

Consumer Goods

Read Review
Gartner peer insights

Product Owner

Greatest strength of Kore is customizability and ability to integrate with other systems

Overall experience is very positive. Especially when it comes to consulting and customer success management. Flexibility and ease of use of the solution is another highlight.

Product Management

Consumer Goods

Read Review
Gartner peer insights

Automation DevCell Lead

Good platform with excellent customer support

Overall the platform is covering all of our needs. Support from Kore.ai has been always excellent allowing us to bring to our company the first chatbot implementations across multiple zones and languages.

Customer Service and Support

Consumer Goods

Read Review
Gartner peer insights

AI & Automation Manager

Consumer Goods company on Digital Transformation path with Kore.ai

AB-Inbev’s overall experience has been amazing, built on a very strong partnership. Kore.ai always has been super supportive and always has been a trusted partner whenever we needed them. They are always making sure that we are sucessful with our business objectives.

Information Technology

Consumer Goods

Read Review
Gartner peer insights

Senior Manager

Good platform to start with, with the simplicity in terms of development of chatbots

Easy to build workflows and easy to integrate with multiple applications. Customer focus solutions available. Understand the requirements from the customer and work on those

Information Technology

Consumer Goods

Read Review

Trusted by Enterprises, Loved by Employees

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Read our customer success stories

More Features

Retail

Easier Access for Your Employees

Facilitate your teams with instant account unlocks, guided password resets, and plan ahead with pro-active app health checks and notifications about outages and service disruptions.

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Manage Incidents Efficiently

Streamline the process of reporting and escalating incidents to the right people for faster resolutions. Get your teams on the same page and transfer to live agents for faster service.

Learn more
Supercharge Your Call Center Agents

Deploy a intelligent virtual assistant just for your agents that can provide real-time insights, next-best actions, and post-call summarization with ease.

Learn more
Intuitive Time-Off Management

Simplify time off management at scale for everyone in your organization. Help your teams with leave balances, holiday calendars, approvals and get intelligent suggestions when applying for time off.

Learn more
Automate Onboarding

Remove organizational silos with seamless onboarding. Equip new employees with the right information to help them navigate your organization better. Get feedback about processes and get ideas for improvement.

Learn more
Deliver accessible self service

Troubleshoot problems without tech support, tickets or long wait times. Get answers from knowledge bases, articles, FAQs, guides, etc., and help employees with accurate resolutions.

Learn more

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Kore.ai Named a Leader in The Forrester Wave™ for 2024
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Ready to get started?

Explore the Kore.ai Agent Platform, solutions or create an account instantly to start seeing value from your AI solutions. You can also contact us to design a custom package for your business.

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AI for Everyone

Integrated, simple pricing
with no hidden fees.

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AI for Developers

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on the Kore.ai Agent Platform

Documentation
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like what you see?

Let’s work together

Get answers and a customized quote for your projects

Submit RFP

AI Offerings

  • AI for Work
  • AI for Process
  • AI for Service

Kore.ai Agent Platform

  • Agent Platform
  • Experience optimization
  • Agentic Applications
  • Enterprise-ready RAG

Solutions

  • Banking
  • Retail
  • Healthcare
  • HR
  • Recruit
  • IT

Developers

  • Community
  • Docs
  • Kore.ai Academy
  • Status
  • Changelog

Resources

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  • Demo Videos
  • Whitepapers
  • e-Books
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  • Infographics
  • Research Analysis

Support

  • Partner Program
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  • Get Support
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