Careers

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Below are some of references to press articles quoting Kore

• http://www.crossroadstoday.com/story/35186441/facebook-partners-with-koreai-for-bot-development-opens-workplace-for-bot-integration-at-f8

• http://www.psfk.com/2016/06/building-the-branded-chatbots-of-the-future.html

• http://www.informationweek.com/big-data/software-platforms/the-rise-of-the-bots-11-ways-your-business-can-prepare/d/d-id/1325895

• http://www.itbusinessedge.com/blogs/it-unmasked/kore-enables-organizations-to-harness-workflow-power-of-bots.html

• https://techcrunch.com/2016/04/23/when-will-ai-and-nlp-actually-turn-siri-into-your-best-friend/ (from Bruce Wilcox, Director of NLP strategy at Kore)

• http://www.wsj.com/articles/facebook-hopes-chatbots-can-solve-app-overload-1460930220

• http://www.techrepublic.com/article/how-the-microsoft-tay-chatbot-debacle-could-have-been-prevented-with-better-ai/

Also you can find full press coverage at https://kore.ai/press/

EXPERIENCE REQUIRED

• 3+ Years

RESPONSIBILITIES

● You’ll be working directly with the management and product teams right from the conceptualization stage
● You’ll take complete ownership of the UI part starting from designing simple icons to creating high fidelity screens
● You’ll be creating clickable prototype whenever needed using InVision or Principle
● Creating and managing icon and illustration library.

MUST HAVE SKILLS

● Detail-oriented, strategic-thinker, decision-maker, creative thinker
● Great at illustrations and iconography
● Who can create and manage design system
● Experience with designing the products is a huge plus
● Has strong knowledge of design principles

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Below are some of references to press articles quoting Kore

• http://www.crossroadstoday.com/story/35186441/facebook-partners-with-koreai-for-bot-development-opens-workplace-for-bot-integration-at-f8

• http://www.psfk.com/2016/06/building-the-branded-chatbots-of-the-future.html

• http://www.informationweek.com/big-data/software-platforms/the-rise-of-the-bots-11-ways-your-business-can-prepare/d/d-id/1325895

• http://www.itbusinessedge.com/blogs/it-unmasked/kore-enables-organizations-to-harness-workflow-power-of-bots.html

• https://techcrunch.com/2016/04/23/when-will-ai-and-nlp-actually-turn-siri-into-your-best-friend/ (from Bruce Wilcox, Director of NLP strategy at Kore)

• http://www.wsj.com/articles/facebook-hopes-chatbots-can-solve-app-overload-1460930220

• http://www.techrepublic.com/article/how-the-microsoft-tay-chatbot-debacle-could-have-been-prevented-with-better-ai/

Also you can find full press coverage at https://kore.ai/press/

JOB SUMMARY

The Product Trainer will be responsible for delivering topclass product training on the Kore.ai Chatbot Platform to customers, employees and partners. The training should enable the participants to meet their business requirements and derive full value from the application. Training can be delivered through multiple modes like onsite, classroom, online and e-learning.

EXPERIENCE REQUIRED

• 3+ years in Software Product Training

JOB DESCRIPTION

• Deliver training on Kore.ai Chatbot Platform for employees, clients and partners

• Create and develop training guides, decks, videos and other training content

• Regular curriculum enhancement with product enhancements

• Keep up with product developments by interacting with various product development teams

• Utilize effective presentation and facilitation skills

EDUCATION QUALIFICATION AND SKILLS

• Bachelor’s Degree

• 3+ Years of experience as a trainer in software product training

• Excellent English Communication skills – oral, written, and listening

• Interaction – facilitation, teamwork, and collaboration

• Self-organized and ability to work with minimal direction

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

POSITION / TITLE: SOFTWARE / SENIOR SOFTWARE ENGINEER

The role focuses on design, development and testing of the KORE mobile Product. The primary focus is on innovative execution of ideas and concepts that will drive the company forward in a quick and agile manner. The ideal candidate will thrive in seeking challenging problems, proposing and presenting solutions, soliciting feedback, and finding ways to drive innovation execution at KORE.

RESPONSIBILITIES

• Analyze the product needs to determine technical requirements
• Transform concepts into eye-catching, operational, media-rich interactive experiences on Android phones and tablet devices
• Produce clean and scalable code for deployment on mobile platforms
• Maintain a steady and consistent coding skillset and keep abreast of the latest Android development tools and platform capabilities
• Work closely with other team members in all aspects of the development lifecycle
• Ability to work independently, demonstrate initiative, take on new challenges and communicate well with team and others

EXPERIENCE REQURIED

• Minimum 2 – 6 years building Android applications with strong Android SDK understanding

MUST HAVE SKILLS

• Thorough understanding of object-oriented programming concepts
• Proven experience in developing memory and resource optimized apps

OTHER SKILLS WE’D APPRECIATE

• Knowledge of the latest Android features and general technology trends
• Have published one or more applications in an Android marketplace
• Experience integrating third party SDKs like Facebook, Twitter, LinkedIn, etc.,
• Able to work independently in a lean and agile development environment
• Experience with git version control system

EDUCATION QUALIFICATION

• Graduate in Engineering OR Masters in Computer Applications

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Below are some of references to press articles quoting Kore

http://www.crossroadstoday.com/story/35186441/facebook-partners-with-koreai-for-bot-development-opens-workplace-for-bot-integration-at-f8

http://www.psfk.com/2016/06/building-the-branded-chatbots-of-the-future.html

http://www.informationweek.com/big-data/software-platforms/the-rise-of-the-bots-11-ways-your-business-can-prepare/d/d-id/1325895

http://www.itbusinessedge.com/blogs/it-unmasked/kore-enables-organizations-to-harness-workflow-power-of-bots.html

https://techcrunch.com/2016/04/23/when-will-ai-and-nlp-actually-turn-siri-into-your-best-friend/ (from Bruce Wilcox, Director of NLP strategy at Kore)

http://www.wsj.com/articles/facebook-hopes-chatbots-can-solve-app-overload-1460930220

http://www.techrepublic.com/article/how-the-microsoft-tay-chatbot-debacle-could-have-been-prevented-with-better-ai/

Also you can find full press coverage at https://kore.ai/press/

REQUIREMENT

• 2 to 3 years of experience in social media marketing / Search Engine Optimization

• Must have an understanding of search engine behavior, social media, forums, blogs, ratings, and reviews, etc.,

• A basic understanding of how Social Media can be leveraged within the B2B context

• Should be able to take care of the company’s official social media handles, promotions and company profiling

• Experience on social media automation tools such as HootSuite, HubSpot, Buffer, BrandWatch, BuzzSumo, etc.,

• Experience in website analytics tools such as GA, Search Console, heatmaps, etc.,

JOB DESCRIPTION

• Plan SEO tactics and strategy including keyword research, On-Page SEO, link building, content generation, and social media marketing and online reputation management

• Report performance metrics compare SMO/SEO goals and benchmarking data

• Track important SMO/SEO metrics including engagement, traffic, conversion rates, etc.,

• Performing competitive analysis and identifying gaps in our content

• Content creation experience across platforms

• Active personal digital presence

• Work towards enhancing and planning SMO/SEO strategies for building the organization’s reputation by constantly measuring the effectiveness of your strategies

EXPERIENCE REQUIRED

• 2-4 years of experience

EDUCATION QUALIFICATION

• Postgraduate in Marketing or Graduate in any discipline

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Below are some of references to press articles quoting Kore

http://www.crossroadstoday.com/story/35186441/facebook-partners-with-koreai-for-bot-development-opens-workplace-for-bot-integration-at-f8

http://www.psfk.com/2016/06/building-the-branded-chatbots-of-the-future.html

http://www.informationweek.com/big-data/software-platforms/the-rise-of-the-bots-11-ways-your-business-can-prepare/d/d-id/1325895

http://www.itbusinessedge.com/blogs/it-unmasked/kore-enables-organizations-to-harness-workflow-power-of-bots.html

https://techcrunch.com/2016/04/23/when-will-ai-and-nlp-actually-turn-siri-into-your-best-friend/ (from Bruce Wilcox, Director of NLP strategy at Kore)

http://www.wsj.com/articles/facebook-hopes-chatbots-can-solve-app-overload-1460930220

http://www.techrepublic.com/article/how-the-microsoft-tay-chatbot-debacle-could-have-been-prevented-with-better-ai/

Also you can find full press coverage at https://kore.ai/press/

POSITION / TITLE: iOS DEVELOPER

This role requires the Developer to understand the requirement and come up with best possible solutions. You will be working with User Experience team to drive best-in-class, easy-to-use apps with user-centric design. Should be able to work independently in a lean and agile development environment. Will be a part of core developing team and will be responsible for developing iOS application, associated with various features of the product. You may also be required to work with the Product team to develop quick prototypes and blueprints.

RESPONSIBILITIES

• End-to-end ownership of the mobile products you work on including but not limited to design, development, testing and delivery

• Maintenance and sustenance of the products across Mobile OS versions

• Responsibility of lifecycle management of the product on various delivery platforms and app stores

• Strong cross-functional contribution in defining and delivering the roadmap for products on mobile and other devices

EXPERIENCE REQUIRED

• 3+ years building complex iOS applications for the iPhone or iPad using Objective-C/C++ with Cocoa and other frameworks

MUST HAVE SKILLS

• Thorough understanding of object-oriented programming concepts, data structures and algorithms
• Understanding of Objective C memory management techniques
• UIKit, SQLite, Core Animation, Core Graphics
• Network and socket programming
• Understanding and experience working with SOAP and/or REST APIs
• Concurrency and multi-threading with operation queues, GCD
• Experience in iOS SDK performance tools and optimization techniques
• Experience in writing unit tests and testable code
• Experience with git version control system

OTHER SKILLS WE’D APPRECIATE

• Open source contributions
• Experience with Core data
• Completed or production-ready iPhone and iPad applications available on the Apple App Store or through enterprise distribution
• Knowledge of the latest iOS features and general technology trends
• Strong understanding of interactive application development paradigms, memory management, file I/O

EDUCATION QUALIFICATION

• Graduate in Engineering OR Masters in Computer Applications

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Also you can find full press coverage at https://kore.ai/press

POSITION / TITLE: Content Marketing Associate/Specialist

JOB DESCRIPTION

• Write and Edit Content: Strong experience in creating content for the web and growing a social audience. Maintain an appropriate tone in writing, adhering to Kore.ai’s style guide. When editing, display an editorial mindset that seeks to understand what audiences consume and how to create it. As part of it, also check for errors in grammar, punctuation, and style
• Conduct Research: Display an ability to constantly research to understand trends in content creation. Identify relevant topics, fact-check, and analyze sources to generate information. The candidate should be an excellent communicator and creative thinker, with an ability to use data to inform all decisions
• Create Content Strategies: The candidate should understand Kore.ai’s goals and seek to create content accordingly. Analyze and present content and social performance, target to build content for specific audiences, conduct market research or employ SEO strategies
• Maintain Editorial Calendars: Build and manage a rich content/editorial calendar that attracts a qualified audience to our owned properties (including blog posts, whitepapers, ebooks, reports, case studies, webinars, infographics, etc.,)
• Coordinate with Subject Matter Experts and Designers: Working with other writers, subject experts and designers, the candidate should ensure their work meets company standards. They regularly communicate with stakeholders to develop content and ensure that deadlines are met
• Project management skills and understanding how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results in the form of engagement, leads and sales
• Experience with WordPress, Google Analytics, Slideshare, and the top social channels

EXPERIENCE REQUIRED

• 2-6 years of experience

EDUCATION QUALIFICATION

• A Mass Communications/Journalism PG degree or equivalent work experience
• Bonus skills: HTML/CSS, Adobe Creative Suite

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Below are some of references to press articles quoting Kore.ai

http://www.crossroadstoday.com/story/35186441/facebook–partners–with–koreai–for–bot–developmentopens–workplace–for–bot–integration–at–f8

http://www.psfk.com/2016/06/building–the–branded–chatbots–of–the–future.html

http://www.informationweek.com/big–data/software–platforms/the–rise–of–the–bots–11–ways–yourbusiness–can–prepare/d/d–id/1325895

http://www.itbusinessedge.com/blogs/it–unmasked/kore–enables–organizations–to–harness–workflowpower–of–bots.html

https://techcrunch.com/2016/04/23/when–will–ai–and–nlp–actually–turn–siri–into–your–best–friend/ (from Bruce Wilcox, Director of NLP strategy at Kore)

http://www.wsj.com/articles/facebook–hopes–chatbots–can–solve–app–overload–1460930220

http://www.techrepublic.com/article/how–the–microsoft–tay–chatbot–debacle–could–have–been–preventedwith–better–ai/

Also you can find full press coverage at https://kore.ai/press/

POSITION / TITLE: DEVOPS ENGINEER

This role will require you to work closely with the Engineering team to design, build, and maintain systems. This includes setting up monitoring solutions, configuring and adding new servers/services periodically and maintain existing and future custom application code and configuration.

You will also regularly interface with developers and team members for capacity and architecture planning and make recommendations for improvements to existing architecture.

You will also participate in regular deployments of code updates.

RESPONSIBILITIES

• Support the adoption of Continuous Delivery, Continuous Integration, Test-Driven Development and Agile best practices, processes, and tools
• Design, implementation and migration of build and release management processes to support development processes

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Read more about Kore in News https://kore.ai/press

POSITION / TITLE: Product Marketing Associate

JOB DESCRIPTION

Kore.ai is looking for a Product Marketing Manager to lead our outbound Product marketing activities. The candidate will be responsible for presenting Kore.ai and our product lines and other associate offerings in ways that will strengthen our brand and boost sales.

For this role, the candidate should be a creative and quantitative thinker. The candidate should be familiar with various outbound product marketing techniques, like events, digital/conventional campaigns, webinars, developer evangelism and community building.

• The candidate has to collaborate with multiple teams across the business, often including the sales and marketing department, engineering, product management and senior executives
• Extremely strong communication skills: The ability to speak and write to a high standard is crucial. The candidate will frequently have to present Platform offerings and write engaging copy, telling the ‘story’ of the Platform, for various marketing channels.
• A crucial part of being a product marketing manager is gaining insight into customer needs and experiences. Analysis of data, surveys and customer interviews will be part of this mix and the candidate needs to be well acquainted with these techniques.
• Build on product messaging that sets Kore.ai Platform offerings apart from others in the market to give them a unique selling point
• Communicate the vision and value of Kore.ai Platform offerings to the sales team and develop sales tools that facilitate the selling process
• Plan and participate in the launch of new products which involve several different departments
• Research competitor offerings and articulate our differentiators
• Engage with internal and external influencers to onboard as speakers for events, etc.,
• Identify business events, negotiate sponsorship packages, coordinate logistics, etc.,
• Recruit and nurture teams of product users, developers and promote developer evangelism

EXPERIENCE REQUIRED

• 2-4 years of experience

EDUCATION QUALIFICATION

• An MBA from a leading B-School with B.Tech/B.E. background is preferred

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Also, you can find full press coverage at https://kore.ai/press/

JOB SUMMARY

As a Technical Writer at Kore.ai, you will be expected to co-ordinate and produce high-quality technical documentation that would contribute to the overall success of our varied product lines. Responsibilities would include coordinating with various stakeholders to obtain an in-depth understanding of the product. This would involve close liaison with various teams like product management, engineering and customer support, a thorough understanding of the platform, zeal to use the product. You should also be well versed in document version control procedures and processes. This role requires the ability to deliver high-quality documentation by paying attention to detail.

EXPERIENCE REQUIRED

• 5+ years (with a minimum of 3 years in technical capacity) and a flair for writing

• Proven working experience in technical writing of software documentation

JOB DESCRIPTION

• Producing high-quality documentation that is appropriate for its intended audience
• Working with internal teams on product and documentation requirements
• Writing easy-to-understand user interface text, online help and developer guides
• Work with the product to come up with viable use-case based scenarios for product features and structure tutorials around these use-cases
• Enhance the documentation to include product updates with every release to include a detailed explanation of new features and changes to existing features
• Proactively participate in customer support and community forums

EDUCATION QUALIFICATION

• Graduate in Engineering OR Masters in Computer Applications

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

POSITION/TITLE: TECHNICAL PROJECT MANAGER

Manage execution against project plans and delivery commitments. Planning the releases, working closely with product managers, partners’ teams and engineers. Help ensuring quality and encourage innovation at all levels.

RESPONSIBILITIES

• Coordinate project including developing and coordinating realistic project estimates, plans and metrics
• Ensure all releases are delivered as per the commitment, meet defined release criteria
• Collaborate with Product owners and application specialists to groom the product backlog
• Tracks team progress toward milestones/sprints, using key performance metrics to objectively identify if the team is on track or not
• Provides both high level and detailed project status and health
• Serves as a central point of contact for project questions
• Champion release management practices within the Agile delivery teams such as TDD, BDD, refactoring, value stream mapping, continuous delivery methodologies etc.,
• Drive cross-functional team activities and deliverables

EXPERIENCE REQUIRED

• 10+ years of experience in program management of software releases in an Agile SW development environment with experience as a Scrum Master

MUST HAVE SKILLS

• Technical curiosity and a desire to understand how things work is essential
• Experience running projects using agile development principles, with knowledge of industry standard tools and best practices
• Strong understanding on Architecture and being hands on technical to support the team
• Demonstrated ability to interface and liaise between technical and non-technical audiences, as well as presenting to executive management
• Monitor and report out project progress to all stakeholders periodically. Set the processes for project execution, as appropriate
• Detail-oriented, but able to identify and communicate the biggest issues
• Decisive, action-oriented attitude, able and willing to own open issues and drive resolution
• Excellent organizational abilities and a proven ability in risk management and mitigation
• Strong verbal and written communication skills and excellent interpersonal skills; ability to motivate teams

Kore.ai is a market leading conversational AI technology partner for Global 2000 companies. It provides an enterprise-grade, end-to-end conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across 30+ different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.

Kore.ai has repeatedly won global analyst acclaim and has been featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019 and IDC Innovators: Conversational AI Software Platforms 2018, among others.

Please visit us at www.kore.ai to learn more.

POSITION / TITLE: Sr. NLP Analyst / NLP Analyst

RESPONSIBILITIES:

• Build content for chatbot and define an efficient process for identifying targeted follow-up questions based on keywords.

• Research and analyze the scope of intent within the linguistic and technical dimensions of chatbot’s capabilities. 

• Work with developers, product, and engineering teams to maximize conversions while ensuring a great user experience.

• Understand how Natural Language Processing and Machine Learning are integral to chatbot development. 

• Analyze chat history and optimize intents.

• Experiment with different content formats and styles to deliver unique user experiences.

• Drive continual content refinement and improvement through content experiments, user feedback, and analysis of performance metrics.

• Create conversational flows to suit the requirements.

• Train the chatbot accordingly to understand the linguistic variations of diverse types of users.

EXPERIENCE REQUIRED

• 1+ years of hands on experience in Machine Learning OR Artificial intelligence related to Natural language processing and or Computational linguistics

• Experience in either Java or C/C++ and any one of scripting languages like Perl/Python/ JavaScript

MUST HAVE SKILLS

• Application of machine learning algorithms and techniques for natural language processing.

• Experience with supervised and unsupervised machine learning techniques.

• Sound knowledge in Syntax and Semantic processing using statistical methodologies and/or Chatscript

• Experience in applied linguistics & NLP

• Expert in English language (vocabulary & sentence formation)

OTHER SKILLS WE’D APPRECIATE

• Data analytics (text mining and understanding the data clusters), Node.js and scripting.

• Good knowledge on content categorization algorithms

• Research, design and development of natural language processing algorithms

EDUCATION QUALIFICATION

• Graduate in Engineering OR Master’s in Computer Applications

• Having Machine Learning or AI certifications would be an added advantage

Kore.ai is a market leading conversational AI technology partner for Global 2000 companies. It provides an enterprise-grade, end-to-end conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across 30+ different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.

Kore.ai has repeatedly won global analyst acclaim and has been featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019 and IDC Innovators: Conversational AI Software Platforms 2018, among others.

Please visit us at www.kore.ai to learn more.

POSITION / TITLE : BUSINESS ANALYST

RESPONSIBILITIES

• Develop customer use cases, personas and scenarios and present solutions to clients.
• Work with the engineering teams to build and deploy solutions with optimal resources.
• Resolve day to day queries from development team based on knowledge of customer business
• Scope and prioritize activities based on business and customer impact.
• Provide input to QA for creation of test plans and certification criteria. Assist and certify the UAT.
• Readiness to travel for short/long durations within India and outside.

EXPERIENCE REQUIRED

• 4-6 years’ experience in defining and managing core products or business applications, either through product management (strongly preferred) or equivalent activities.

MUST HAVE SKILLS

• Understanding of cloud based systems along with knowledge of any domain such as Banking, Finance, Healthcare, Web/Social etc.
• Good knowledge and understanding of software development and web technologies
• Working knowledge of Web Service Concepts, Java script and/or Java, JSON/XML 
• Proficient in using tools like Postman or similar
• Ability to manage in a very fast paced environment with multiple high-level priorities
• Enthusiastic, sees problems as opportunities, and proactively develops knowledge and skills needed
• Excellent written and verbal communication skills
• Skilled in presentations and discussions with sales and engineering teams.

OTHER SKILLS WE’D APPRECIATE

• Practical knowledge of agile/iterative development process
• Technical background with understanding and/or hands-on experience in software development
• Experience of working with teams across locations and time-zones.
• Prior experience of working with the software development teams.

EDUCATION QUALIFICATION

• Bachelors in Engineering or Masters in Computer Applications

Kore.ai is a market leading conversational AI technology partner for Global 2000 companies. It provides an enterprise-grade, end-to-end conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across 30+ different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.

Kore.ai has repeatedly won global analyst acclaim and has been featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019 and IDC Innovators: Conversational AI Software Platforms 2018, among others.

Please visit us at www.kore.ai to learn more.

POSITION / TITLE: SENIOR SOFTWARE ENGINEER

Candidate is expected be hands on in web services, server side experience.

You will be analyzing business requirements, interact with different business teams and will be a part of the solution design process. You will be working on Node.js and NOSQL etc. Will be a part of core development team and will be responsible for developing server APIs/components. You will be a part of scaling applications and database infrastructure processes.

RESPONSIBILITIES

• Will work in high traffic / real-time Enterprise apps
• Will be a part of Agile Methodologies, Design Patterns, and Software Revision Control Systems
• Will gain experience in scaling applications and database infrastructure
• Will work in a very innovative and creative environment

EXPERIENCE REQUIRED

• Minimum 2-5 plus years of solid development experience and should have worked on open source platforms

MUST HAVE SKILLS

• Skillset should have few of the following Node.js, jQuery, Backbone, Underscore, Redis / CouchDB / MongoDB, Web Sockets
• Knowledge on Linux / Unix flavours
• Candidate must have hands on experience in server side programming independent of technology
• Strong knowledge of code documentation and handover

OTHER SKILLS WE’D APPRECIATE

• Experience with git version control system
• Experience on open source contribution

EDUCATION QUALIFICATION

• Graduate in Engineering OR Masters in Computer Applications

Kore.ai is a market leading conversational AI technology partner for Global 2000 companies. It provides an enterprise-grade, end-to-end conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across 30+ different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.

Kore.ai has repeatedly won global analyst acclaim and has been featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019 and IDC Innovators: Conversational AI Software Platforms 2018, among others.

Please visit us at www.kore.ai to learn more.

POSITION / TITLE: SOLUTION ENGINEER

He/She will be responsible for the technical relationships with prospects and will work internally with sales and product development to identify and communicate solutions to meet customer business needs. The Solutions Engineer is a resource for the sales division.

RESPONSIBILITIES

• Partner with Account Executives on strategic accounts to help win deals

• Conduct sales meetings and deliver sales presentations that demonstrate Kore product either online or in person with qualified prospects

• Effectively articulate Kore platform features & differentiators to prospects and help them understand the technical value and benefits of the solution.

• Clearly articulate value of Kore offerings to audiences ranging from CxOs to Engineers.

• Provide hands-on deep technical product walk-through of product features for various technical audiences and address technical questions and overcome barriers of adoption.

• Drive the discovery process, helping to unearth customer’s business objectives and current pains and help define evaluation criteria

• Participate in consultations and/or product capability assessments with prospects

• Prepare and deliver targeted presentations for prospects

• Setup and/or build product demo environments and assets

• Assist in delivering proof of concept / pilot projects that demonstrate Kore value

• Create proposals and responses to RFI/RFP documents

• Conduct solutions workshops with prospects to define business requirements and processes

• Be a subject matter expert in the field of messaging, mobile, and cloud to become a trusted partner to the prospect

• Develop & maintain relationships with prospects, existing customers, and channel partners

• Assist marketing with trade shows, case studies, creating demo scripts, demo videos and white papers

• Travel to customer and prospect meetings as required

• Develop and maintain a broad knowledge of the technology industry especially enterprise bots and messaging platforms to stay aware of trends, issues and competition

• Contribute to the success of a rapidly growing organization

EXPERIENCE REQURIED

• At least 5 years of experience in pre-sales or software development or a technical role working with enterprise software systems.

MUST HAVE SKILLS

• Functional enterprise software integration experience using standard integration protocols such as Webhooks, REST APIs, Web Services, and RSS

• Software application development experience – mobile application development experience is a nice to have. Ability to understand enterprise security, encryption and single sign-on capabilities.

• Proficient with Microsoft Word, Excel, PowerPoint, MS Project and Visio

• Excellent verbal and written communications skills

• Exceptional time management and organization skills

• Experience leading deep discovery sessions to identify both technical requirements and desired outcomes

• Ablility to manage multiple accounts concurrently with various sales team members.

• Experience communicating with CxO executives, Marketing and other line of business owners, and technical audiences is needed

• Proficient with online presentation and training services (RingCentral, GoToMeeting, WebEx, etc)

• Experience with Salesforce.com, HubSpot or equivalent sales force automation tool

• Proficient with Smart Phones: iPhone, Android, Windows Mobile, and Blackberry

• Proficient with MacOs, Windows 7 or 8, and Linux

Nice to Have

• Industry vertical experience in financial services, healthcare, retail, telecom, travel and hospitality, mobile ecommerce or social networking

• Prior experience at a fast-paced startup and able to work well in unstructured environments

EDUCATION QUALIFICATION

Bachelors in Engineering or Masters in Computer Science or Business Information Systems (BIS) is a plus.

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Below are some of references to press articles quoting Kore

• http://www.crossroadstoday.com/story/35186441/facebook–partners–with–koreai–for–bot–developmentopens–workplace–for–bot–integration–at–f8
• http://www.psfk.com/2016/06/building–the–branded–chatbots–of–the–future.html
• http://www.informationweek.com/big–data/software–platforms/the–rise–of–the–bots–11–ways–your–businesscan–prepare/d/d–id/1325895
• http://www.itbusinessedge.com/blogs/it–unmasked/kore–enables–organizations–to–harness–workflow–powerof–bots.html
• https://techcrunch.com/2016/04/23/when–will–ai–and–nlp–actually–turn–siri–into–your–best–friend/ (from

Bruce Wilcox, Director of NLP strategy at Kore)

• http://www.wsj.com/articles/facebook–hopes–chatbots–can–solve–app–overload–1460930220
• http://www.techrepublic.com/article/how–the–microsoft–tay–chatbot–debacle–could–have–been–preventedwith–better–ai/

Also you can find full press coverage at https://kore.ai/press/

JOB DESCRIPTION

In line with management direction:

• Create and develop relationships with trust to leverage partners’ strength (install base, reach and process/technology/geo/industry expertise) with the objective of building Kore.ai’s pipeline with highly qualified and relevant opportunities
• Create joint go-to-market plan with each partner, identifying and ensuring commitments are met (opportunities and revenue)
• Execute, track and report against those plans on a timely basis
• Develop and expand opportunity production from partners using product knowledge, use-cases and references to create awareness of our solution with client-facing staff in the partners organization – penetrate and grow relationship to position Kore as the #1 solution and de-facto offering to all opportunities
• Prospect additional partners that can contribute to Kore’s objectives (integrator, reseller, ISV)

Kore.ai is a market leading conversational AI technology partner for Global 2000 companies. It provides an enterprise-grade, end-to-end conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across 30+ different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.

Kore.ai has repeatedly won global analyst acclaim and has been featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019 and IDC Innovators: Conversational AI Software Platforms 2018, among others.

Please visit us at www.kore.ai to learn more.

POSITION / TITLE : BUSINESS ANALYST/ PRODUCT MANAGER

RESPONSIBILITIES

• Develop use cases, personas and scenarios and present solutions to internal and external stakeholders.
• Work with the engineering teams to build and deploy solutions with optimal resources.
• Resolve day to day queries from development team based on knowledge of customer business
• Scope and prioritize activities based on business and customer impact.
• Provide input to QA for creation of test plans and certification criteria. Assist and certify the UAT.
• Regular competitor and market analysis to understand the market trends.

EXPERIENCE REQUIRED

• 6-8 years’ experience in defining and managing core products or business applications, either through product management (strongly preferred) or equivalent activities.

MUST HAVE SKILLS

• Understanding of cloud based systems along with knowledge of any domain such as Banking, Finance, Healthcare, Web/Social etc.
• Good knowledge and understanding of software development and web technologies
• Working knowledge of Web Service Concepts, Java script and/or Java, JSON/XML Experience of about 4-6 years
• Worked as BA / PM or similar role in a product company (Preferred) or a services company
• Having exposure to developer tools
• Having some coding/engineering/design experience is a plus.
• Prototyping and UI skills.
• Proficient in using tools like Postman or similar
• Ability to manage in a very fast paced environment with multiple high-level priorities
• Enthusiastic, sees problems as opportunities, and proactively develops knowledge and skills needed
• Excellent written and verbal communication skills
• Skilled in presentations and discussions with sales and engineering teams.

OTHER SKILLS WE’D APPRECIATE

• Practical knowledge of agile/iterative development process
• Technical background with understanding and/or hands-on experience in software development
• Experience of working with teams across locations and time-zones.
• Prior experience of working with the software development teams.

EDUCATION QUALIFICATION

• Bachelors in Engineering or Masters in Computer Applications

Kore.ai is a market leading conversational AI technology partner for Global 2000 companies. It provides an enterprise-grade, end-to-end conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across 30+ different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.

Kore.ai has repeatedly won global analyst acclaim and has been featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019 and IDC Innovators: Conversational AI Software Platforms 2018, among others.

Please visit us at www.kore.ai to learn more.

DESIGNATION / TITLE: UX DESIGNER

The ideal candidate will be able to take a concept and translate it into an effective, polished design.
The Web Designer will be responsible for the design of Web applications and components for internal and external users. The developer will design, develop, test and deliver web sites, applications and components. Enhancements and defect resolution will be required on an ongoing basis. Best practices and design methods will be utilized to ensure the success of the projects.

RESPONSIBILITIES:

• • Produce new landing pages, websites, Flash, and banners with a strong understanding of the elements of design such as typography, composition, color, and imagery.
  • Maintain and develop consistent site-wide graphic design
  • Working closely with customer acquisition, sales, product management, developers and other stakeholders for a great customer experience
  • Responsible for meeting expectations and deliverables on time and in high quality.
    Demonstrate ability to communicate effectively in both technical and business environments.

EXPERIENCE REQURIED:

• • 3+ years’ experience in graphic/interactive design

SKILLS REQURIED:

• • Must be able to show sample of work.
  • Prior use of Sketch a big plus
  • Prior use of any pro typing tool like Origami, invision etc is a plus
  • A good understanding of Mobile UX is a plus.
  • Must have application UX/UI experience and not websites.
  • Strong talent for all elements of design, layout and typography
  • Proficiency with Mac OS: Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat, Bridge, Flash), PowerPoint and Word Experience with Flash a plus
  • Have a strong understanding of latest web technologies and their capabilities
  • Strong time management, communication and interpersonal skills
  • HTML and CSS knowledge to Conceptualizes designs and creates graphic interpretation of concepts and information provided with given direction

EDUCATION QUALIFICATION:

Graduate in any discipline.

Kore.ai is a market leading conversational AI technology partner for Global 2000 companies. It provides an enterprise-grade, end-to-end conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across 30+ different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.

Kore.ai has repeatedly won global analyst acclaim and has been featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019 and IDC Innovators: Conversational AI Software Platforms 2018, among others.

Please visit us at www.kore.ai to learn more.

POSITION / TITLE : SE / SSE

Will be a part of core developing team and will be responsible for developing web components, associated with various features of the product. He may also be required to work with the Product team, to develop quick prototypes and blueprints

RESPONSIBILITIES

• Builds software applications – Follows coding standards, builds appropriate unit tests, integration tests and deployment scripts.
• Assists in defining software architectures – Collaborates with leads to explore existing systems, determines areas of complexity, potential risks to successful implementation, learns the applications capabilities.
• Communicates continually with the project teams – Explains progress on the development effort

EXPERIENCE REQUIRED

• 3+ years’ experience in Front End Development

MUST HAVE SKILLS

• Strong expertise in using HTML5 data api, jQuery Data api
• Hands on experience in using Handlebars template engine (or equivalent wiz. Mustache, angularjs)
• Strong expertise in defining / using custom HTML attributes, custom HTML directives
• Strong expertise in JQuery Event API – Trigger Event, Create custom event, trigger event handlers
• Event Bubbling, Event propagation, Event delegation, Event cancellation concepts
• OOCSS and LESS / SASS
• Capable of providing one-line/ efficient solution for solving the tasks involving expensive DOM querying / DOM manipulation, by using CSS and JS.
• JavaScript Object manipulation
• Strong analytical and problem solving skills
• Expertise in Single page applications

OTHER SKILLS WE’D APPRECIATE

• Design patterns
• OOJS – Inheritance, Closures, Object Scope, Prototype
• Expertise in creating styles and efficient event binding techniques in Single page applications
• Strong skills in using various CSS selectors, CSS psudo classes
• Expertise in Bootstrap 3 CSS framework, Flat UI (good to have)
• Expertise in HTML Form Serialization techniques to avoid overhead in creating HTTP request payload
• Understanding on HTTP Request payload, HTTP query strings, HTTP query parameter names , HTTP Response Headers
• Good to have understanding on GRUNT JS – create task, execute task, JSHint, CSS Comb, minification

EDUCATION QUALIFICATION

• Bachelors in Engineering or Masters in Computer Applications

Kore.ai is a market leading conversational AI technology partner for Global 2000 companies. It provides an enterprise-grade, end-to-end conversational AI platform available on-premise/cloud for building, deploying and managing secure, smart, conversational bots across 30+ different digital and voice channels. Kore.ai partners with top ISVs and global system integrators for helping companies meet their digital transformation needs.

Kore.ai has repeatedly won global analyst acclaim and has been featured in Gartner Market Guide 2019 for Conversational Platforms, Gartner Market Guide for Virtual Customer Assistants 2019, Everest Group’s Conversing with AI – Intelligent Virtual Agents Market Report 2019 and IDC Innovators: Conversational AI Software Platforms 2018, among others.

Please visit us at www.kore.ai to learn more.

RESPONSIBILITIES:

• Designs Conversation Scripts, Bot Responses and user journey to create consumer facing Chatbots with personality, character and human user interactions.

• Responsible for Designing and testing of chat conversations, flows, and user journeys based on different bot personas.

• Creative thinking of user’s conversational journey with a bot.

• Thinking of different ways in which a user can speak with a Human or Bot agent.

• Liaison between Delivery team in order to ensure delivery of intelligent and intuitive conversations for ease of customer understanding.

• Develops mockups, flows, redlining and other creative prototyping related items.

• Operates with a ‘customer first’ mindset and designs client centric experiences end-to-end to solve inquiries via multiple channels & touchpoints.

EXPERIENCE REQUIRED

• Excellent communication and writing skills.

• 2+ years’ experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, in Content development roles.

• Innovative thinker with the ability to come up with creative solutions.

• Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors.

OTHER SKILLS WE’D APPRECIATE

• Familiarity with chatbots, voice enabled devices, or other conversational channels.

• Ability to understand and write JavaScript.

• Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams etc.

• Editorial mindset with an ability to predict audience preferences.

EDUCATION QUALIFICATION

• MA Literature/Bachelor’s or Master’s in Mass Communication

At Kore.ai, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore.ai and check out the opportunities we have for you.

Below are some of references to press articles quoting Kore

http://www.crossroadstoday.com/story/35186441/facebook-partners-with-koreai-for-bot-development-opens-workplace-for-bot-integration-at-f8

http://www.psfk.com/2016/06/building-the-branded-chatbots-of-the-future.html

http://www.informationweek.com/big-data/software-platforms/the-rise-of-the-bots-11-ways-your-business-can-prepare/d/d-id/1325895

http://www.itbusinessedge.com/blogs/it-unmasked/kore-enables-organizations-to-harness-workflow-power-of-bots.html

https://techcrunch.com/2016/04/23/when-will-ai-and-nlp-actually-turn-siri-into-your-best-friend/ (from Bruce Wilcox, Director of NLP strategy at Kore)

http://www.wsj.com/articles/facebook-hopes-chatbots-can-solve-app-overload-1460930220

http://www.techrepublic.com/article/how-the-microsoft-tay-chatbot-debacle-could-have-been-prevented-with-better-ai/

Also you can find full press coverage at https://kore.ai/press/

POSITION: US Accounting

RESPONSIBILITIES

1. Accounts Management: Ensuring compliance to US GAAP. Responsible for monthly/quarterly/yearly closing & finalization.

2. Ensuring compliance and adherence of the various Corporate and Fiscal Laws, Statues, Enactments, Guidelines prevalent in US for Direct Taxes (C Corp Tax, DTAA, Transfer pricing), Indirect taxes (GST) in all the transactions entered by the organization and their assessment proceedings.

3. US Taxation – Form 1120 Filing, Consolidated Tax Returns, Schedule M1/M2/M3 reconciliation, 965 Transition tax statement, Tangible Personal Property Tax Return, County Taxation, VAT/State tax returns.

4. Knowledge of ASC 606 for Revenue recognition (R16a), deferred revenue schedules, Tracking Bookings, ARR/MRR schedules.

5. Unbilled Revenue Report – Review of T&M (SOW’s signed, invoicing held for want of PO’s), Fixed Bid (basis milestone achievement).

6. Data backup for 1099 & W2 reconciliations monthly/quarterly/annually, payroll benefit expense recon, FSA, 401(k), PTO calculations for final settlements.

7. Travel Accounting – Concur expense report accounting, advance vs expense settlement reports, Client Pay reports, etc.

8. State apportionment of taxes & reconciliation with 941’s.

9. Accounts Receivable Management – Invoicing, credit memo’s, rebills, dunning process, liaise with sales & CS teams for collection, AR ageing report with comments on collection efforts.

10. Coordinates work relating to both internal and external audits in the periodic review of the company financial records. Is further responsible for the implementation of agreed upon recommendations, related to areas of responsibility, resulting from the audit findings.

11. Report to the Global Finance Controller regularly for addressing issues, if any.

EXPERIENCE REQUIRED

• 1+ years of experience

MUST HAVE SKILLS  

• Excellent problem-solving, analytical, technical, IT and numerical abilities are crucial

EDUCATION QUALIFICATION  

• Qualified CA

Kore.ai, created to help people work and engage digitally in a simpler and more conversational way, is a pioneer in shaping how intelligent bots interact with the modern via a conversational dialogue. Kore’s enterprise grade Bots Platform is the only end-to-end cloud or on-prem PaaS for designing, building, testing and hosting smart, speech-enabled bots for use in any channel, including text and e-mail, in a website or mobile app, and on popular messaging and collaboration platforms such as Facebook, Skype, Slack and Kore’s own Messaging app.

Below are some of references to press articles quoting Kore

http://www.crossroadstoday.com/story/35186441/facebook-partners-with-koreai-for-bot-development-opens-workplace-for-bot-integration-at-f8

http://www.psfk.com/2016/06/building-the-branded-chatbots-of-the-future.html

http://www.informationweek.com/big-data/software-platforms/the-rise-of-the-bots-11-ways-your-business-can-prepare/d/d-id/1325895

http://www.itbusinessedge.com/blogs/it-unmasked/kore-enables-organizations-to-harness-workflow-power-of-bots.html

https://techcrunch.com/2016/04/23/when-will-ai-and-nlp-actually-turn-siri-into-your-best-friend/ (from Bruce Wilcox, Director of NLP strategy at Kore)

http://www.wsj.com/articles/facebook-hopes-chatbots-can-solve-app-overload-1460930220

http://www.techrepublic.com/article/how-the-microsoft-tay-chatbot-debacle-could-have-been-prevented-with-better-ai/

Also you can find full press coverage at https://kore.ai/press/

POSITION/TITLE: SCRUM MASTER

Your role will involve assisting the Product Owners with sprint review meetings. Track progress towards goals and provide documentation. Remove impediments affecting teams or team members by raising issues to management, IT and other teams as needed. Work with Product Owners to prioritize product backlog.

RESPONSIBILITIES

• Facilitate and support Scrum ceremonies (Planning, Stand-ups, review, retrospective, etc…)
• The Scrum Master needs to know what tasks have been completed, what tasks have started, any new tasks that have been discovered, and any estimates that may have changed.
• Responsible for keeping up the burn down chart and raising awareness of dependencies and blocks that are impediments to the sprint as required
• Helping the team to perform reliable story points estimated and Identify, create, and drive communication activities to support scrum
• Work with the Product Owner to ensure the product / release backlog is current and prioritized ·
• Work with the Development / Technical Manager to seek necessary assistance and support for the team
• Work closely with Development Team to manage commitments and pace to deliver the sprint goal/deliverables committed for the sprint
• Providing suggestion and recommendations to programs on Process front, tools, and required areas
• Have forward-looking vision into development team productivity in pursuit of predictable deployments and long-term commitments
• Help team to continuously improve their process, observe and provide regular feedback to the team
• Ensure documentation and tools are maintained – Sprint / Kanban Board, meeting minutes, portfolio dashboard, etc.
• Encourage collaboration, communication, and transparency in the team and with external stakeholders

EXPERIENCE REQURIED

• Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory with an overall experience of 7+ years

MUST HAVE SKILLS

• Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: Burndown techniques, numerous
• Retrospective formats, handling bugs, etc.)
• Proficiency with at least one Agile Lifecycle Management tool (e.g. JIRA (Preferred), Version One, Rally)
• Experience with mobile platforms like iOS, Android, Windows, etc.
• Experience with Agile/Lean practices such as XP or Kanban
• Experience in Test Driven Development (TDD) & sound knowledge of SDLC.
• Excellent written & verbal communication skills
• Excellent servant leadership & mentoring skills

OTHER SKILLS WE’D APPRECIATE

• Scrum Master Certification or equivalent knowledge/training

EDUCATION QUALIFICATION

• Graduate in Engineering OR Masters in Computer Applications