Careers at Kore.ai
Join our team and embark on a journey of growth.
Join our team and embark on a journey of growth.
Be part of a disruptive team that’s redefining how conversational AI is helping enterprises become more intelligent. Some of the best brains in AI, NLP, Machine Learning, and a host of other cutting-edge technologies have already joined Kore.ai, contributing to a fast-paced work environment that allows them to think, innovate, accelerate and solve complex and exciting problems.
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press/
What you’ll Do
What You’ll Need
EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press/
RESPONSIBILITIES:
MUST HAVE SKILLS:
EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact centre agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact centre as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, UK, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press
POSITION / TITLE: RELEASE MANAGER
As a Senior Release Manager, you are responsible for coordinating and managing the release of software or product updates. You work closely with development teams, product managers, quality assurance teams, and other key stakeholders to ensure successful and efficient software releases to the cloud. To be effective in this role, you as a Release Manager should possess the skills such as Attention to detail, Risk Management, Change Management among others. In this role you are expected to use Jira and hence an advance knowledge on Jira software is ideal for this role.
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS:
EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact centre agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact centre as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, UK, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press
POSITION / TITLE: RELEASE MANAGER
As a Junior Release Manager, you will be responsible for coordinating the delivery of patches to our on-prem customers. You will be responsible to coordinate with all the key stakeholders and meet the deadlines to deliver the patches to our on-prem customers. A good understanding of Agile best practices is a must in your role.
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact centre agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact centre as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press
POSITION / TITLE: DEVOPS LEAD
This role will require you to work closely with the Engineering team to design, build, and maintain systems. This includes setting up monitoring solutions, configuring and adding new servers/services periodically, and maintaining existing and future custom application code and configuration. You will also regularly interface with developers and team members for capacity and architecture planning and make recommendations for improvements to the existing architecture. You will also participate in regular deployments of code updates.
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact centre agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact centre as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press
POSITION / TITLE: DEVOPS ENGINEER
This role will require you to work closely with the Engineering team to design, build, and maintain systems. This includes setting up monitoring solutions, configuring and adding new servers/services periodically, and maintaining existing and future custom application code and configuration. You will also regularly interface with developers and team members for capacity and architecture planning and make recommendations for improvements to the existing architecture. You will also participate in regular deployments of code updates.
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact centre agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press
POSITION / TITLE: DevOps Security/Compliance
This role will require you to work closely with the Engineering team to design, build, and maintain systems. This includes setting up monitoring solutions, configuring, and adding new servers/services periodically, and maintaining existing and future custom application code and configuration. You will also regularly interface with developers and team members for capacity and architecture planning and make recommendations for improvements to the existing architecture. You will also participate in regular deployments of code updates.
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
Kore.ai is thrilled and proud to be named a Leader in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2022 report. This is a testament to our no-code philosophy and dedicated efforts of 7 years in building the world-class conversational AI platform that helps the world’s best brands accelerate their speed of business by creating extraordinary experiences for customers, employees, and agents. Thank you to our employees, customers, partners, and investors, who have supported us all along and helped us achieve this milestone. The journey has just begun, and we are excited about the future.
We believe most, if not all, human-to-machine interactions can be automated for the greater good of our customers and their employees. Most, if not all, digital experiences today will eventually manifest as conversational interactions and truly transform the way enterprises interact with their key stakeholders: customers, partners, and employees. We also believe that we play a critical role in making these interactions simple, natural, and efficient by harnessing the power of automation.
We, at Kore.ai, achieve this with unsurpassed innovation in Natural Language Processing (NLP) to deliver the next generation virtual assistant creation platform, experience delivery platforms, and vertical and horizontal industry-specific solutions. At Kore.ai, you will enjoy success, develop your professional skills, and allow your career to thrive within a fast-growing business that is expanding its global team.
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS
EDUCATION QUALIFICATION
Kore.ai is thrilled and proud to be named a Leader in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2022 report. This is a testament to our no-code philosophy and dedicated efforts of 7 years in building the world-class conversational AI platform that helps the world’s best brands accelerate their speed of business by creating extraordinary experiences for customers, employees, and agents. Thank you to our employees, customers, partners, and investors, who have supported us all along and helped us achieve this milestone. The journey has just begun, and we are excited about the future.
We believe most, if not all, human-to-machine interactions can be automated for the greater good of our customers and their employees. Most, if not all, digital experiences today will eventually manifest as conversational interactions and truly transform the way enterprises interact with their key stakeholders: customers, partners, and employees. We also believe that we play a critical role in making these interactions simple, natural, and efficient by harnessing the power of automation.
We, at Kore.ai, achieve this with unsurpassed innovation in Natural Language Processing (NLP) to deliver the next generation virtual assistant creation platform, experience delivery platforms, and vertical and horizontal industry-specific solutions. At Kore.ai, you will enjoy success, develop your professional skills, and allow your career to thrive within a fast-growing business that is expanding its global team.
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS
EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press/
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.ai/press/
Customer Success Manager is a professional who drives our customers’ overall value realization and orchestrates its delivery through an efficient team, products, and project management approach. Value realization includes the definition and execution of customer success plans, the achievement of their business goals, and the adoption of Kore.ai software to drive ROI.
Customer Success Manager will develop long-term relationships with our key customer stakeholders in the region, connecting with key business executives, IT stakeholders, product managers, and users to understand their business requirements and goals, use cases, and how Kore.ai products can help in their business. Internally, this role will work closely with the Sales, Partnership, and Product Team to ensure the growth of the customer portfolio and customer satisfaction while ensuring that the team effort is fully executed. Customer Success Manager must be an active and passionate project, people, and customer manager.
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.com/press/
POSITION / TITLE: Lead Instructional Designer
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
PREFERED EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.com/press/
POSITION / TITLE: Sr. Instructional Designer
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
PREFERED EDUCATION QUALIFICATION
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.com/press/
POSITION / TITLE: Graphic Designer
RESPONSIBILITIES
MUST HAVE SKILLS
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: Product Trainer
The Product Trainer will be responsible for delivering top class product training on the Kore.ai Chatbot Platform to customers, employees and partners. The training should enable the participants to meet their business requirements and derive full value from the application. Training can be delivered through multiple modes like onsite, classroom, online and e – learning.
LOCATION: Hyderabad
EXPERIENCE REQUIRED
RESPONSIBILITIES
EXPERIENCE REQUIRED
EDUCATION QUALIFICATION AND SKILLS
Kore.ai is a globally recognized leader in the conversational AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing, and other sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies.
Kore.ai offers a stack of conversational AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases. The product portfolio includes SmartAssist – AI-first cloud contact center as a service (CCaaS), BankAssist – AI-powered virtual assistant for retail banking, SearchAssist – AI-first conversational cognitive search engine, workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist product suite.
Kore.ai is recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.
Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai is headquartered in Florida USA. The company is growing 100% year on year and has recently secured a Series C funding of $73.5M from marquee investors including a strategic investment from NVIDIA to foster innovations in Voice AI.
With other offices in India, Uk, Germany, Korea, and Japan, Kore.ai has a diverse team of 500+ led by the seasoned leadership on a mission to push AI innovations to the next level to serve customers worldwide.
You can find full press coverage at https://kore.com/press/
POSITION / TITLE: Graphic Designer
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
PREFERED EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: Conversational Designer
LOCATION: Hyderabad
RESPONSIBILITIES:
EXPERIENCE REQUIRED
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
Kore.ai, created to help people work and engage digitally in a simpler and more conversational way, is a pioneer in shaping how intelligent bots interact with the modern via a conversational dialogue. Kore’s enterprise grade Bots Platform is the only end-to-end cloud or on-prem PaaS for designing, building, testing and hosting smart, speech-enabled bots for use in any channel, including text and e-mail, in a website or mobile app, and on popular messaging and collaboration platforms such as Facebook, Skype, Slack and Kore’s own Messaging app.
You can find full press coverage at https://kore.com/press/
POSITION / TITLE: SALES ENGINEER
He/She will be responsible for the technical relationships with prospects and will work internally with sales and product development to identify and communicate solutions to meet customer business needs. The Solutions Engineer is a resource for the sales division.
RESPONSIBILITIES
EXPERIENCE REQURIED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: Product Designer
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: Lead/Architect
This role requires the Developer to understand the requirement and come up with best possible solutions. You will be working with User Experience team to drive best in class, easy to use apps with user centric design. Should be able to work independently in a lean and agile development environment. Will be a part of core developing team and will be responsible for developing iOS application, associated with various features of the product. You may also be required to work with the Product team to develop quick prototypes and blueprints.
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: Application Support
LOCATION: Hyderabad
RESPONSIBILITIES
As a Service and Support Specialist at Kore, you will ensure that our customers are delighted with our customer service and ensure they are successfully using Kore. You will play a key role in the company keeping Kore’s customers happy. In order to function effectively in this role, you will also spend enough time with Kore’s Product Management, Application Development and Quality Assurance teams to understand and test the product we offer our customers. You will also be using our product on a day-today basis, so you experience what our customers are experiencing.
Customer experience with our support process is taken seriously at Kore and we look to you to help us deliver exceptional customer service to our customers. You will be championing our customers and ensuring that support incidents are handled with expertise, courtesy and skill. You will be in-charge of performing preliminary root cause analysis on the issues and escalating them to the appropriate teams based on the requirement. Besides fielding incoming support requests – problems/inquiries – you may also be required to contact customers via email (primarily) and chat or phone when necessary in order to respond to problems/inquiries. We expect to deal with a spectrum of customers ranging from individual users to teams of users from companies to small businesses and large corporations. Our goal is to provide the same attention to all and provide a customer experience that delights our customers
EXPERIENCE REQURIED:
MUST HAVE SKILLS
Good to Have Skills
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: Product Marketing Manager
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
C, C++,Data structures, Algorithms, UML, Design Patterns, OOPS, Multi-Threading, Experience in handling of Scalability, Performance, security of large applications
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: Bot Developer
Candidate is expected be hands on in web services, server-side experience. You will be analyzing business requirements, interact with different business teams and will be a part of the solution design process. You will be working on Javascript and NOSQL etc. Will be a part of core development team and will be responsible for developing server APIs/components. You will be a part of scaling applications and database infrastructure processes.
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
1+ years of solid development experience
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: Technical Project Manager
Candidate is expected to be hands on in web services, server-side experience. Will be analysing business requirements, would interact with different business teams. Will be a part of the solution design process. Manage execution against project plans and delivery commitments. Planning the releases, working closely with product managers, partners’ teams and engineers. Help ensuring quality and encourage innovation at all levels.
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: SENIOR SOFTWARE ENGINEER
Candidate is expected be hands on in web services, server side experience.
You will be analyzing business requirements, interact with different business teams and will be a part of the solution design process. You will be working on Node.js and NOSQL etc. Will be a part of core development team and will be responsible for developing server APIs/components. You will be a part of scaling applications and database infrastructure processes.
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE : BUSINESS ANALYST/PRODUCT MANAGER
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE : BUSINESS ANALYST/ PRODUCT MANAGER
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE : BUSINESS ANALYST/ PRODUCT MANAGER
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: TECHNICAL LEAD
Candidate is expected be hands on in web services, server-side experience. Will be analysing business requirements, would interact with different business teams. Will be a part of the solution design process. Will be a part of core development team and will be responsible for developing server APIs/components. You will be a part of scaling applications and database infrastructure processes.
LOCATION: Hyderabad
RESPONSIBILITIES
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
At Kore, we’re committed to creating the world’s best virtual assistants that run on the power of cutting-edge AI and ML. We’ve worked closely with product teams, marketing teams and sales teams to share our vision with you. If you’ve ever dreamt of being part of a dynamic start-up team that works on next-gen Conversational AI and Digital UX technology and think you have what it takes to succeed in this exciting and fast-paced environment, here’s your chance. Try Kore and check out the opportunities we have for you.
Read more about Kore in News: https://kore.ai/press
POSITION / TITLE: Sr. NLP Analyst / NLP Analyst
LOCATION: Hyderabad
RESPONSIBILITIES:
Train the chatbot accordingly to understand the linguistic variations of diverse types of users.
EXPERIENCE REQUIRED
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION
Location: Orlando, FL / New York City
Who is Kore.ai?
We believe most, if not all, human-to-machine interactions can be automated for the greater good of our customers and their employees. Most, if not all, digital experiences today will eventually manifest as conversational interactions and truly transform the way enterprises interact with their key stakeholders: customers, partners, and employees. We also believe that we play a critical role in making these interactions simple, natural, and efficient by harnessing the power of automation.
We, at Kore.ai, achieve this with unsurpassed innovation in Natural Language Processing (NLP) to deliver the next generation virtual assistant creation platform, experience delivery platforms, and vertical and horizontal industry-specific solutions.
At Kore.ai, you will enjoy success, develop your professional skills and allow your career to thrive within a fast-growing business that is expanding its global team. Kore.ai is thrilled and proud to be named a Leader in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023 report.
ROLE / TITLE: Field & Event Marketing Programs Manager
Kore.ai is looking for a Field Marketing & Events Programs Manager who is dynamic, creative, and analytical to join the demand generation team. This is an excellent opportunity to help build scalable event programs to grow the marketing revenue pipeline for the business. This is a hybrid role for individuals who currently reside in NYC or Orlando.
You will help plan, promote, and execute an array of marketing events from end-to-end. You have a natural inclination to measure the effectiveness of marketing activities, strong project management skills, and the ability to think strategically and orchestrate many moving parts.
RESPONSIBILITIES:
EDUCATION QUALIFICATION:
MUST HAVE SKILLS & EXPERIENCE:
LOCATION: Hybrid work in either Orlando / New York City offices
Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $100,000 – $130,000. Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.
Kore.ai is thrilled and proud to be named a Leader in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023 report. This is a testament to our no-code philosophy and dedicated efforts of 8 years in building the world-class conversational AI platform that helps the world’s best brands accelerate their speed of business by creating extraordinary experiences for customers, employees, and agents. Thank you to our employees, customers, partners, and investors, who have supported us all along and helped us achieve this milestone. The journey has just begun, and we are excited about the future.
We believe most, if not all, human-to-machine interactions can be automated for the greater good of our customers and their employees. Most, if not all, digital experiences today will eventually manifest as conversational interactions and truly transform the way enterprises interact with their key stakeholders: customers, partners, and employees. We also believe that we play a critical role in making these interactions simple, natural, and efficient by harnessing the power of automation.
We, at Kore.ai, achieve this with unsurpassed innovation in Natural Language Processing (NLP) to deliver the next generation virtual assistant creation platform, experience delivery platforms, and vertical and horizontal industry-specific solutions. At Kore.ai, you will enjoy success, develop your professional skills, and allow your career to thrive within a fast-growing business that is expanding its global team.
Role/Title: Customer Success Director DACH
Customer Success Director is a senior level professional who drives our customers’ overall value realization and orchestrates its delivery through an efficient team, products, and project management approach. Value realization includes the definition and execution of customer success plans, the achievement of their business goals, and the adoption of Kore.ai software to drive ROI.
Customer Success Director will develop long-term relationships with our key customer stakeholders in the region, connecting with key business executives, IT stakeholders, product managers, and users to understand their business requirements and goals, use cases, and how Kore.ai products can help in their business. Internally, this role will work closely with the Sales, Partnership, and Product Team to ensure the growth of the customer portfolio and customer satisfaction while ensuring that the team effort is fully executed. Director, Customer Success must be an active and passionate project, people, and customer manager.
RESPONSIBILITIES:
MUST HAVE SKILLS
OTHER SKILLS WE’D APPRECIATE
EDUCATION QUALIFICATION:
Please note – no external placement agencies or recruiting firms will be utilized for this position.
We believe most, if not all, human-to-machine interactions can be automated for the greater good of our customers and their employees. Most, if not all, digital experiences today will eventually manifest as conversational interactions and truly transform the way enterprises interact with their key stakeholders: customers, partners, and employees. We also believe that we play a critical role in making these interactions simple, natural, and efficient by harnessing the power of automation.
We, at Kore.ai, achieve this with unsurpassed innovation in Natural Language Processing (NLP) to deliver the next generation virtual assistant creation platform, experience delivery platforms, and vertical and horizontal industry-specific solutions.
At Kore.ai, you will enjoy success, develop your professional skills and allow your career to thrive within a fast-growing business that is expanding its global team.
In this role you will be responsible for developing and managing our partners’ ecosystem of advisory, system integrators, technology partners, and the network of resellers and ISVs. We aspire to grow revenue and build a long-term profitable business with our most valuable partners at the strategic level.
POSITION / TITLE: SALES ENGINEER
Sales Engineers will work with and learn from a variety of technical leaders within Kore.ai to ensure they fully understand how to represent our technology, answer questions related to the competition, talk about the NLU / AI landscape and why we’re differentiated in the marketplace. They will serve as an important conduit back into the product management team to continue to enhance the product while documenting frequently asked questions on how we address client objections.
LOCATION: DACH
RESPONSIBILITIES
EXPERIENCE / SKILLS REQUIRED
MUST HAVE SKILLS
engineer/presales/solution architect technical role required
OTHER SKILLS:
EDUCATION QUALIFICATION
Please note – no external placement agencies or recruiting firms will be utilized for this position.
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