ORLANDO, Fla., July 11, 2023 – Kore.ai, the world-leading enterprise conversational AI software platform and solutions company, today announced a partnership with Felix Consultants, a leading UK based global IT and Engineering Services company, to help advance enterprise adoption of AI-powered virtual assistants.
Felix Consultants will leverage the Kore.ai platform to build advanced virtual assistants for meeting the unique needs of their clients around use cases involving customer experience, employee experience, enterprise automation, personalized solutions based on user experience.
The Kore.ai secure and scalable no-code platform, also known as the Kore.ai Experience Optimization (XO) Platform, enables anyone to design, build, test and deploy intuitive conversational user interfaces, virtual assistants and process apps with little technical expertise or support required. Leveraging the power of generative AI technology and large language models (LLMs), the Kore.ai platform simplifies the process for building virtual assistants that address the critical needs of the enterprises.
Kore.ai also delivers ready-to-use, domain-trained delivery platforms and solutions configured on its platform such as SmartAssist, AgentAssist, BankAssist, HealthAssist, RetailAssist, TravelAssist, SearchAssist, WorkAssist, HR Assist, IT Assist, ProcureAssist and SalesAssist.
Felix Consultants is a global IT and Engineering Services company that specializes in Conversational AI and Engineering Services transforming and rejuvenating business processes.
“This partnership marks an exciting milestone for us, as we join forces to revolutionize the conversational AI landscape. Together, we will leverage the power of Kore.ai’s advanced platform and our industry expertise to create innovative solutions that will drive growth and success for our customers and transform the way businesses interact and engage with their customers, providing more human-like interactions, enhancing user satisfaction, driving business growth and elevating the value we bring to our customers” said Amalraj Tatapudi, Founder and CEO, Felix Consultants .
“We look forward to the exciting opportunities that this partnership will bring, and can’t wait to see the innovative solutions that will emerge from the collaboration between Kore.ai and Felix Consultants,” said Greg Czopar, SVP Customer Success & Strategic Partners EMEA. “Given the strong demand for AI-powered digital solutions across major industries across the UK and western Europe, this will bring significant benefits to businesses that are looking to leverage the power of AI-powered Virtual Agents.”
Recently, Kore.ai has been recognized as a Leader for the second time in a row in the Gartner Magic for Enterprise Conversational AI Platforms for its Ability to Execute and Completeness of Vision.
About Felix Consultants
Felix Consultants is a global IT and Engineering Services company specialized in Product Design and Development, delivering technology driven business solutions that meet clients’ strategic objectives. The company is headquartered in the United Kingdom and has branch offices in the UK and India.
Felix Consultants provides customized IT and Engineering Services that leverage emerging technologies for clients such as Tata Technologies, ERGO, Quest Global, WNS, Papa John’s etc.
About Kore.ai
Kore.ai is a global leader in the conversational AI-first platform and solutions, helping enterprises automate business interactions to deliver extraordinary experiences for their customers, employees, and contact center agents. More than 400 Fortune 2000 companies trust the Kore.ai Experience Optimization (XO) Platform and technology to automate their business interactions for over 200 million users worldwide to achieve extraordinary outcomes. Kore.ai has been recognized as a leader and an innovator by top analysts and ensures the success of its customers through a growing team headquartered in Orlando with offices in India, the UK, Japan, South Korea, and Europe. Visit Kore.ai to learn more.
