Full-text and Cognitive
Search

enriched with Retrieval-Augmented Generation

Knowledge AI Answers Featured Hero Banner

Quick, Contextual, and Human-like Answers

by leveraging advanced vector search, LLMs, and generative AI methods

Effortlessly create intelligent assistants with full-text and cognitive search capabilities. Utilize RAG techniques for personalized and secure enterprise search, ensuring enhanced user experiences.

Retrieval-Augmented Generation

Efficient Retrieval and Generation

by leveraging generative AI-enabled search capabilities

Delve into the forthcoming advancements in information retrieval and content creation through Kore.ai’s RAG technology.

Embrace a hybrid search methodology that combines vector search with text-based search for superior search outcomes.
Effortlessly gather data from both structured and unstructured sources, subsequently generating vector embeddings, establishing indexes, and ensuring seamless synchronization.
Kore.ai’s RAG technology excels in generating personalized, natural-sounding responses to cater to each customer query.

Diagnose NLP And Conversation Flow Health

Answers

Transforming Search Experience

by summarizing complex content for swift understanding

Kore.ai redefines information display beyond mere search results and snippets:

Seamless LLM integration with either commercial or open-source LLMs or opt for using XO GPT.
Employing intelligent summarization techniques to extract valuable insights from content management portals, documents, and webpages, breaking the data into meaningful segments.
Empower users to enrich content with metadata and seamlessly integrate it with business rules.

Knowledge Ingestion

Streamlined Data Gathering

to effortlessly capture and organize information

Unlock the power of comprehensive knowledge ingestion solutions. Seamlessly gather content from diverse sources and formats.

Web Crawlers, Parsers, OCR, Transcription: Extract text and metadata from webpages, documents, and multimedia resources, expanding your access to valuable information.
Connectors and Integrations: Easily ingest content from external systems like CRM, wiki, confluence, and others, making sure you have a unified repository of knowledge at your fingertips.
Files, FAQs, Structured Data: Our solution supports all knowledge formats, allowing you to efficiently manage and utilize a wide range of information sources.

UNIVERSAL VIRTUAL ASSISTANT User Friendly Interaction

Guardrails and Governance

Enterprise Ready Tools

to stay aligned with safety and security needs

Kore.ai guardrails are in place to help enterprises safeguard the information against misapplication, privacy breaches, the dissemination of harmful content, and bias in AI.

Topical guardrails for responses help maintain the integrity of knowledge bases, directing search assistants to avoid undesirable information.
Measures ensure that answers from LLMs are accurate, appropriate, relevant, and secure.

Easy Connectors

The robust content ingestion framework offers prebuilt connectors (Webcrawl, Directory, CMS), custom connector support, sync management (content filtering, enrichment, sync frequency), and flexible control over data synchronization.

Data Extraction

Transforms content into snippets, summaries, and chunks involving various tools: presets, content hierarchy analysis, layouts, size-based chunking, summarization with Large Language Models, and optical character recognition.

Content Enrichment

The platform uses GenAI and LLM-powered modules to enable content cleansing, augmentation, addition of metadata, configuring business rules, and feeding enriched data back to source systems.

Multimedia Content

Effortlessly handle diverse content types, from webpages to structured data, audio and video files, knowledge management systems, and FAQs. It employs various extraction strategies, including OCR, ML models, and transcriptions.

Retrieval Methods

The techniques, including Keyword Search, Graph-based Search using domain ontology, LLM-generated embeddings, and a flexible Hybrid Approach, enable various retrieval strategies based on the query type.

HITL (Human In the Loop)

Offers robust modules for ML model training, enhancing document recognition across domains such as financial analysis, operating manuals, clinical records, and drug manuals. It enables precise model fine-tuning.

Explainable AI

Experience an interactive conversation simulation on the platform. It leverages real-time data to deliver answers. Review qualified chunks, search prompts, and responses, and make desired modifications.

Guardrails and Governance

Guardrails safeguard against misuse, privacy breaches, the spread of malicious content, and bias in AI. Answers’ topical guardrails maintain knowledgebase boundaries, guiding search assistants to avoid unwanted information.

Query Search

Enhanced Search Experiences

with effortless querying and diverse modalities

Experience an improved search journey with a user-friendly approach:

Enjoy an intuitive search interface with natural language input and autocomplete suggestions.
Explore a variety of search modes, including text, audio, video, and image, for effortless access and comprehension of search outcomes.
Easily navigate through tables with nested rows and columns to extract pertinent answers.

Accelerate Your Digital Transformation Goals, Out Of The Box

Answer Generation

Improved Search Result

with tailored answers, dynamic filtering, and contextual formatting

Elevate your search experience with an enhanced platform featuring:

Get insightful answers in interactive formats like templates, cards, and highlighted search results for effortless information retrieval.
Explore images, citations, lists, and dynamic filters to enhance understanding.

Customer Reviews

Loved By Customers, Globally!

Manager For AI & Automation

Industry: Finance

Role: CTO

Firm Size: 30B + USD

Conversational HR Assistant

Excellent product and vendor support. Market readiness for several SI partners. Backend integration support. Superior NLP capabilities.

Manager Architecture

Industry: Energy and Utilities

Role: Enterprise Architecture and Technology Innovation

Firm Size: 30B+ USD

Virtual Assist On Chat & Voice With Kore

I’ve had the pleasure of working with the Kore.ai team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.

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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms

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Full-text and Cognitive
Search