Product Pricing & Bundles
Buy our AI products individually or create your own unique AI product bundle to fit your exact needs.
Automation to build Intelligent Virtual Agents (IVAs)
Create AI-powered Virtual Agent to answer questions or perform tasks for customers or employees
Consumer Solutions
Ready to deploy solutions for your end consumers... TBD
BankAssist Conversational banking
Your Virtual banking assistant powered by a domain-specific LLM in just 30days for chat, voice and web
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BankAssist
Account Details
Account Management
Account Opening
ATM/Branch Locator
Authentication
Balance Inquiry
Customer Management
Funds Transfer
Transaction Management
HealthAssist Enterprise conversational AI for healthcare
Conversational support for patients, providers, members, and employees with our ready-to-deploy virtual healthcare assistant across 40+ channels.
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HealthAssist
Appointment Management
Prescription Management
Care Management
Patient Management
Integrations - EMR
General/Common Features
Member Management
Claims Management
Medical Affairs
Symptom Triage Integration
RetailAssist AI-native conversational commerce assistant
Ready-to-deploy virtual retail assistant for digital, voice, and in-store devices
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RetailAssist
GenAI Product Search
User Authentication Management
Place an order in the BOT
Cart Management
Order Management
Order Returns
FAQ Product Information
FAQ Store policy and processes
Agent Assist (Retail Enabled Use Cases)
Employee Assist
Channels - Voice/Digital Enablement
Protecting PII data while using GEN AI
Employee Solutions
Ready to deploy solutions for your end consumers... TBD
IT Assist AI-powered assistant for IT support
Augment Help Desk workflows with Generative AI-Assisted technology to resolve outstanding tickets faster.
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IT Assist
Ticket management
Incident management
Requests management
Outage information
Knowledge management
Accounts and passwords
Notification framework
Manager actions / manage approvals
Agent transfer
Solutions Workbench
Events
Customization
Channels
Integrations
Language enablement
HR Assist AI-powered assistant for HR support
Enrich the employee experience along their journey from recruitment to retirement.
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HR Assist
Absence Management
Manager Actions
Employee directory
Profile Management - Update details
Benefits Management
Payslip Management
Timesheet Management
Task Management
Document requests
Case Management
Onboarding
Exit Management
Knowledge Search
Employee Communication
Pre built Integrations with HCM's
Feedback Management
Talk to Agent
Solutions Workbench
Multilingual Capabilities: Localization
SAP Marketplace connect
HR Assist reinvention with GEN AI
IVR capabilities
Universal Bot
Release Management
Frequently asked questions
Everything you need to know about the product and billing.
Kore.ai offers simple usage based pricing at a per conversation level.
A conversation begins when there is any interaction between a user and the XO Platform. A conversation ends when there is 15 minutes of inactivity. If the interaction begins again, it is considered a new conversation for billing.
Any proactive notifications sent by the Virtual Assistant to end-users are also considered a conversation.
For custom pricing by session or per request, contact us and our enterprise team can help.
Yes. Development will always be free to use you don’t get billed until you publish and deploy your bot in one or more channels and only the conversations that happen through those channels will count for billing.
We also credit your account with $500 when you open it, so the first $500 worth of conversations in on us when used within 90 days!
As the volume of conversations are usually unpredictable, we have a convenient account recharge system to help facilitate continuous operations.
Once your free $500 credit is used up, you can re-charge your account with any amount you choose to use. Usage is then debited from your account balance on a daily basis. Once the balance reaches a set low balance threshold, the account is automatically recharged with a pre-set amount that you control.
We accept all major credit cards and Paypal. Contact us to know more about payment options for the Enterprise Plan.
Kore.ai offers a variety of support options.
Basic Support:
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- Documentation: Browse developer documents, release notes, and how-to guides.
- Kore.ai Academy: Take advantage of our online training specially designed for those with little or no background in developing/building Virtual Assistants.
- Community: Join the community to learn, contribute and collaborate with AI/ML enthusiasts, NLP experts, and developers around the world.
- Videos: Get access to the large repository of concept and how-to videos developed by experts.
Standard Support:
Standard Support includes everything under Basic support. In addition, email support is also available on weekdays. Customers on the Standard Plan can subscribe to the Standard support plan for $1000 a month.
Visit the page here to understand more about our support plans – Click here.
Enterprise Support:
Enterprise Support includes everything in the Basic and Standard support plans. Additionally, it includes email, phone, and video support 24*7 while also providing a Guided Success Program.
Still have questions?
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