Voice AI
Voice AI enables you to manage all inbound and outbound voice interactions using Automatic Speech Recognition (ASR) Text-to-Speech (TTS), Voice Biometrics and Speech Synthesis Markup Language (SSML).
- Understand and respond to your customers verbally
- Choose from predefined voices
- Authenticate easily through voice biometrics
Voice AI
Key Features
- Speak up: Use popular Automatic Speech Recognition (ASR) and Text-to-Speech (TTS) engines to interface with customers.
- Make the call: Manage outbound and inbound calls using Kore AI’s Voice Gateway.
- Make the connection: Connect with your existing IVR systems.
- Talk to me: Speak to your customers with more than 60 voice styles.
- peak up: Help customers understand you in their dialect based on the geographic location.
- Practice speaking: Preview voice using sample text before exposing IVA to customers.
- Maintain control: Define the way your third-party system integration is authenticated.
- Tell all: Enable Voice Authentication, Authorization, Enrollment, and Unenrollment with Nuance Gatekeeper.
- Use an automated gatekeeper: Avoid wasting costly time with authenticating with human agents by using an IVA.
