The platform offers end-to-end bot life cycle management tools to design, build, train, test, deploy and maintain. Through simplicity and analytics, the platform offers, its easy to continuously improve your bot and overall experience.
Testing
Health & Monitoring
Easily monitor vital metrics such as NLU performance, conversation flow, drop offs, error tracking, transcripts, engagement sentiments and more to get actionable insights and make necessary configurations to enhance your bot performance.
A/B Testing
Execute data-driven enhancement by testing the multiple versions of the virtual assistant in parallel. Review every aspect, including NLP, UX, channels, integrations and others. Evaluate the results and make informed decisions that boost engagement.
Version Comparison
The version management of the Kore.ai XO Platform lets you to compare multiple versions across various sections of the bot definition. This empowers bot designers to analyze changes or debug errors while bot admins can compare the changes during the deployment.
Authorization
The XO Platform enables smooth collaboration between the teams building or overseeing the virtual assistant. Based on a defined process, the platform lets you publish part or entire process workflows with approval stages.
Import/Export
Kore.ai XO Platform is open and extensible and can integrate with third-party NLP engines and AI tools via APIs or custom integration. It allows hosting solutions built on other platforms while also being the central controller orchestrating multiple NLP tools.
Multi-Environment
The Kore.ai XO Platform facilitates efficient testing and validation of new features by supporting multiple environments. It includes development, testing, and production environments with independent configurations and versions, allowing developers to ensure that only the best version is deployed to production.
It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.
Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.
Leverage pre-built templates from the Kore.ai Marketplace. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.
Customer Reviews
Excellent product and vendor support. Market readiness for several SI partners. Backend integration support. Superior NLP capabilities.
I’ve had the pleasure of working with the Kore.ai team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.
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