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In the news: Kore.ai Named a Leader in the Forrester Wave™
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Take the Client Support Experience to the Next-Level with 24/7 Personalized Self-Service

Deploy a secure, purpose-built conversational AI solution to drive revenue opportunities, increase CSAT, and reduce operational costs for clients and agents.

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Home Life Auto Insurance
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Pre-Built, Member-Focused Virtual Assistant
Address client requests like claims management, new policy enrollment and personalized quotes through an intelligent virtual assistant on voice and digital channels.
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Lightning-Fast Solution to FAQs
Leverage your own documentation to answer critical, frequently asked questions without losing the conversational experience your members expect and deserve.
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Top-of-Mind Data Security & Compliance
We ensure maximum data security by never storing customer details and being compliant with global industry standards including SOC2 Type 2, GDPR, PCI, and HIPAA.
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Consistent Live Agent Experiences
Ensure timely 1:1 live agent support is available if the need arises on all digital and voice channels.
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Upgrade Your Contact Center Experience
Utilize an AI-native contact center solution that comes with an intelligent virtual assistant built for agents and enables them to delight members at every interaction.
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Transform Agents with Intelligent Coaching
Provide your contact center agents with real-time improvement tips and next-best actions to accelerate their development.

Resources from Customers, the Industry, and Us

RetailAssist Solution Brief

How to Create Delightful CX Experiences with AI

Discover how you can create intuitive, impactful experiences for your customers in this report.

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Rethink Your Agent Support Strategy

Rethink Your Agent Support Strategy!

This report reveals the stark contrast between agent expectations and the reality within the contact center landscape.

Check Out the report
Blog Enable Your Workforce

Discover How AI Drives Impact for Insurance

Learn how conversational AI is creating a better client support experience.

Read the Case Study

Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
Gartner peer insights

Lead IT Business process analyst for Digital channels

Great Virtual assistant solution for boosting customer experience and engagement

Overall experience with Kore.ai was great so far. They have the technology and they provide the right advice around implementing different use cases.

Project and Portfolio Management

Healthcare and Biotech

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Gartner peer insights

Program Manager

Kore.AI has been wonderful!

The entire Kore.AI team has been wonderful! It really has been a pleasure working with them. We have has multiple delays (on my end), and the team has been flexible and accommodating the whole time!

Management / Business Consulting

Healthcare and Biotech

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Gartner peer insights

Program Manager

KORE Chatbot is a great product and is on a runway for a high flight

At our customer we went live with HR and IT BOT. Usage has increased over a period of time which is a good sign for user adoption and system efficiency.

Project and Portfolio Management

Healthcare and Biotech

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Gartner peer insights

IT Principal

Adaptable Conversational AI Platform with excellent support.

One of the best conversational AI platform on the market which simplifies building scalable bots and provides flexible support to meet enterprise needs.

Software Development

Healthcare and Biotech

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Naveen.K

The most convenient Chatbot Developing Experience Optimisation Platform with low code capabilities

This platform has the capability of building Multi-Lingual bots with fewer code changes. This platform’s ML and NLP engines are far better than others. They also have Pre-Build use cases, so we can easily use them and build bots on the go.

Software Development Engineer - Pharmaceuticals

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Enabling Our Customers to Create Extraordinary Experiences

Read our customer success stories

More Features

Home, Life & Auto Insurance

Easier Access for Your Employees

Facilitate your teams with instant account unlocks, guided password resets, and plan ahead with pro-active app health checks and notifications about outages and service disruptions.

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Manage Incidents Efficiently

Streamline the process of reporting and escalating incidents to the right people for faster resolutions. Get your teams on the same page and transfer to live agents for faster service.

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Supercharge Your Call Center Agents

Deploy a intelligent virtual assistant just for your agents that can provide real-time insights, next-best actions, and post-call summarization with ease.

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Intuitive Time-Off Management

Simplify time off management at scale for everyone in your organization. Help your teams with leave balances, holiday calendars, approvals and get intelligent suggestions when applying for time off.

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Automate Onboarding

Remove organizational silos with seamless onboarding. Equip new employees with the right information to help them navigate your organization better. Get feedback about processes and get ideas for improvement.

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Deliver accessible self service

Troubleshoot problems without tech support, tickets or long wait times. Get answers from knowledge bases, articles, FAQs, guides, etc., and help employees with accurate resolutions.

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Partners Who Can Help

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Kore.ai Named a Leader in The Forrester Wave™ for 2024
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Ready to get started?

Explore the Kore.ai Agent Platform, solutions or create an account instantly to start seeing value from your AI solutions. You can also contact us to design a custom package for your business.

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Kore.ai Academy

Learn conversational AI skills with free training

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AI for Developers

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on the Kore.ai Agent Platform

Documentation

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