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In the news: Kore.ai Named a Leader in the Forrester Waveâ„¢
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  • AI Solutions
      • AI for Work – Employee Experience
        • Overview – Get an overview of AI for Work
        • Features
          • Intelligent Orchestrator
          • Enterprise Search
          • AI Agent Builder
          • Admin Controls
          • Pre-Built AI Agents
          • Recruit
          • HR
          • IT
      • AI for Service – Customer Experience
        • Overview – Get an overview of AI for Service
        • Capabilities
          • Intelligent AI Assistants – Enable human-like self service dialogues
          • Contact Center Optimization – Build and AI-first Contact Center
          • Agent AI Assistance – Provide AI-powered, real-time support
          • Pre-Built AI Agents
          • Retail
          • Banking
          • Healthcare
      • AI for Process – Process Automation
        • Overview – Get an overview of AI for Process
        • Features
          • Process Automation – Automate complex, knowledge-intensive processes
          • Prebuilt Process Templates – Explore the AI for Process template library
          • AI Analytics & Monitoring – Gain complete AI visibility and control
  • Agent Platform
      • Agent Platform – Your strategic enabler for enterprise
AI transformation.
        • Capabilities
          • Multi Agent Orchestration – Enable intelligent multi-agent orchestration.
          • AI Engineering Tools – Accelerate innovation with AI engineering tools.
          • Search and Data AI – Deliver real-time, contextual insights with agentic RAG.
          • AI Security, Compliance, & Observability – Enable comprehensive AI security, compliance, and analytics
          • No-Code & Pro-Code Tools – Build AI agents with visual drag-in-drop tools.
          • Integrations – Hundreds of prebuilt enterprise integrations.
        • AI Insights
          • Agentic Continuum – Deterministic to autonomous AI
          • Intelligent AI Agent Networks – Transforming enterprise AI with agent networks
  • Agent Marketplace
  • Resources
      • Knowledge Base
        • Blog – Latest posts from Kore.ai
        • Brochures – Kore.ai solutions information
        • Infographics – Benefits of Kore.ai
        • e-Books – Solutions guides
        • Glossary – Expand your AI vocabulary
        • Research Analysis – Latest AI industry reports
        • Whitepapers – AI insights
        • Webinars – Kore.ai conversations
        • Videos – Kore.ai in action
      • Technical
        • Documentation – Browse developer docs, release note, how to videos
        • Introductions
        • Generative AI 101 – Key concepts, use cases, and how to get started in AI
        • Responsible AI Framework – Let’s shape the future of responsible AI together
      • Get Support – We are here to help
      • Kore.ai Academy – Learn conversational AI skills with free training
      • Kore.ai Community – Ask questions, find solutions, share knowledge
      • Submit RFP – Reach out to our experts
    • What’s New
      • CXO AI Toolkit For Enterprise AI SuccessCXO AI Toolkit for Enterprise AI success
      • Scaling GenAI Across Your EnterpriseScaling GenAI across your enterprise
      • Talk to an expert – Not sure which product is right for you or have questions? Schedule a call with our experts.
      • Meet us in person – Join us at our in-person events to keep up with the latest in AI.
  • Company
      • Company
        • About Us – 10 years, 1 remarkable team
        • Contact Us – Get in touch
        • Leadership – The people who make it all happen
        • Careers – Come join us make history
        • Newsroom – Keep up to date with us
        • Events – Meet us in-person
      • Reviews
        • Analyst Recognition – Don’t take our word for it
        • Customer Stories – The people for whom we are delivering
      • Partners
        • Partner Program – Learn about our partner program
        • Become a Partner – Join the thriving community
        • Find a Partner – Our partners are leaders & innovators in the AI space
    • What’s New
      • CXO AI Toolkit For Enterprise AI SuccessCXO AI Toolkit for Enterprise AI success
      • Scaling GenAI Across Your EnterpriseScaling GenAI across your enterprise
      • Talk to an expert – Not sure which product is right for you or have questions? Schedule a call with our experts.
      • Meet us in person – Join us at our in-person events to keep up with the latest in AI.
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Take the Client Support Experience to the Next-Level with 24/7 Personalized Self-Service

Deploy a secure, purpose-built conversational AI solution to drive revenue opportunities, increase CSAT, and reduce operational costs for clients and agents.

Get Started Now
Talk to an Expert
Home Life Auto Insurance
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Pre-Built, Member-Focused Virtual Assistant
Address client requests like claims management, new policy enrollment and personalized quotes through an intelligent virtual assistant on voice and digital channels.
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Lightning-Fast Solution to FAQs
Leverage your own documentation to answer critical, frequently asked questions without losing the conversational experience your members expect and deserve.
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Top-of-Mind Data Security & Compliance
We ensure maximum data security by never storing customer details and being compliant with global industry standards including SOC2 Type 2, GDPR, PCI, and HIPAA.
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Consistent Live Agent Experiences
Ensure timely 1:1 live agent support is available if the need arises on all digital and voice channels.
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Upgrade Your Contact Center Experience
Utilize an AI-native contact center solution that comes with an intelligent virtual assistant built for agents and enables them to delight members at every interaction.
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Transform Agents with Intelligent Coaching
Provide your contact center agents with real-time improvement tips and next-best actions to accelerate their development.

Resources from Customers, the Industry, and Us

RetailAssist Solution Brief

How to Create Delightful CX Experiences with AI

Discover how you can create intuitive, impactful experiences for your customers in this report.

Read more
Rethink Your Agent Support Strategy

Rethink Your Agent Support Strategy!

This report reveals the stark contrast between agent expectations and the reality within the contact center landscape.

Check Out the report
Blog Enable Your Workforce

Discover How AI Drives Impact for Insurance

Learn how conversational AI is creating a better client support experience.

Read the Case Study

Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
Gartner peer insights

Lead IT Business process analyst for Digital channels

Great Virtual assistant solution for boosting customer experience and engagement

Overall experience with Kore.ai was great so far. They have the technology and they provide the right advice around implementing different use cases.

Project and Portfolio Management

Healthcare and Biotech

Read Review
Gartner peer insights

Program Manager

Kore.AI has been wonderful!

The entire Kore.AI team has been wonderful! It really has been a pleasure working with them. We have has multiple delays (on my end), and the team has been flexible and accommodating the whole time!

Management / Business Consulting

Healthcare and Biotech

Read Review
Gartner peer insights

Program Manager

KORE Chatbot is a great product and is on a runway for a high flight

At our customer we went live with HR and IT BOT. Usage has increased over a period of time which is a good sign for user adoption and system efficiency.

Project and Portfolio Management

Healthcare and Biotech

Read Review
Gartner peer insights

IT Principal

Adaptable Conversational AI Platform with excellent support.

One of the best conversational AI platform on the market which simplifies building scalable bots and provides flexible support to meet enterprise needs.

Software Development

Healthcare and Biotech

Read Review
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Naveen.K

The most convenient Chatbot Developing Experience Optimisation Platform with low code capabilities

This platform has the capability of building Multi-Lingual bots with fewer code changes. This platform’s ML and NLP engines are far better than others. They also have Pre-Build use cases, so we can easily use them and build bots on the go.

Software Development Engineer - Pharmaceuticals

Read Review

Enabling Our Customers to Create Extraordinary Experiences

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Read our customer success stories

More Features

Home, Life & Auto Insurance

Easier Access for Your Employees

Facilitate your teams with instant account unlocks, guided password resets, and plan ahead with pro-active app health checks and notifications about outages and service disruptions.

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Manage Incidents Efficiently

Streamline the process of reporting and escalating incidents to the right people for faster resolutions. Get your teams on the same page and transfer to live agents for faster service.

Learn more
Supercharge Your Call Center Agents

Deploy a intelligent virtual assistant just for your agents that can provide real-time insights, next-best actions, and post-call summarization with ease.

Learn more
Intuitive Time-Off Management

Simplify time off management at scale for everyone in your organization. Help your teams with leave balances, holiday calendars, approvals and get intelligent suggestions when applying for time off.

Learn more
Automate Onboarding

Remove organizational silos with seamless onboarding. Equip new employees with the right information to help them navigate your organization better. Get feedback about processes and get ideas for improvement.

Learn more
Deliver accessible self service

Troubleshoot problems without tech support, tickets or long wait times. Get answers from knowledge bases, articles, FAQs, guides, etc., and help employees with accurate resolutions.

Learn more

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Kore.ai Named a Leader in The Forrester Waveâ„¢ for 2024
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Ready to get started?

Explore the Kore.ai Agent Platform, solutions or create an account instantly to start seeing value from your AI solutions. You can also contact us to design a custom package for your business.

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AI for Everyone

Integrated, simple pricing
with no hidden fees.

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AI for Developers

Get in depth knowledge
on the Kore.ai Agent Platform

Documentation
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like what you see?

Let’s work together

Get answers and a customized quote for your projects

Submit RFP

AI Offerings

  • AI for Work
  • AI for Process
  • AI for Service

Kore.ai Agent Platform

  • Agent Platform
  • Experience optimization
  • Agentic Applications
  • Enterprise-ready RAG

Solutions

  • Banking
  • Retail
  • Healthcare
  • HR
  • Recruit
  • IT

Developers

  • Community
  • Docs
  • Kore.ai Academy
  • Status
  • Changelog

Resources

  • Blog
  • Webinars
  • Demo Videos
  • Whitepapers
  • e-Books
  • Case Studies
  • Brochures
  • Infographics
  • Research Analysis

Support

  • Partner Program
  • Our Services
  • Get Support
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  • Dubai, UAE
  • Hyderabad, India
  • Seoul, South Korea
  • Tokyo, Japan
  • Privacy Policy
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  • Acceptable Use Policy
  • Cookie Policy
  • Intellectual Property Rights

© 2025 Kore.ai Inc. All trademarks are property of their respective owners.

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