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Drive Member Satisfaction through Intuitive 24/7 Support

Automate frequent member requests like ID card replacement, claim status updates, price of care information and much more through our pre-built, pre-configured, HIPAA-compliant solution.

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Member Self-Service
Automate repetitive member requests to free up agent availability and increase member satisfaction.
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Contact Center Management
Deliver an intuitive, conversational experience to members while also enabling agents with improved information access and mundane task reduction.
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Chronic Disease Management
Drive better healthcare outcomes and member satisfaction through the automation of routine processes in long-term care
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Care Team Management
Enable caregivers through rapid information access to improve satisfaction and reduce administrative burden.
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Revenue Cycle Management
Automate arduous steps in the revenue cycle like checking member eligibility and claim statuses to drive cost savings.
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Medication Management
Improve patient satisfaction and access to care with 24/7 prescription information and reminders.

Security & Compliance

Stay safe knowing you’re fully secure and compliant with Kore.ai

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Stories from Customers, the Industry, and Us

Exceptional Outcomes With Florida Blue

Exceptional Outcomes with Florida Blue

Learn how Florida Blue automated over 1200 member ID card deliveries a day and 3x reduction in call center wait times.

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Frost & Sullivan Recognized

Frost & Sullivan Recognized

Frost & Sullivan recognizes Kore.ai with the 2023 North American Product Leadership Award.

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Blog Enable Your Workforce

Extraordinary Experiences Across Healthcare

Discover how our pre-built virtual assistant for healthcare drives value to providers.

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Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
Gartner peer insights

Lead IT Business process analyst for Digital channels

Great Virtual assistant solution for boosting customer experience and engagement

Overall experience with Kore.ai was great so far. They have the technology and they provide the right advice around implementing different use cases.

Project and Portfolio Management

Healthcare and Biotech

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Gartner peer insights

Program Manager

Kore.AI has been wonderful!

The entire Kore.AI team has been wonderful! It really has been a pleasure working with them. We have has multiple delays (on my end), and the team has been flexible and accommodating the whole time!

Management / Business Consulting

Healthcare and Biotech

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Gartner peer insights

Program Manager

KORE Chatbot is a great product and is on a runway for a high flight

At our customer we went live with HR and IT BOT. Usage has increased over a period of time which is a good sign for user adoption and system efficiency.

Project and Portfolio Management

Healthcare and Biotech

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Gartner peer insights

IT Principal

Adaptable Conversational AI Platform with excellent support.

One of the best conversational AI platform on the market which simplifies building scalable bots and provides flexible support to meet enterprise needs.

Software Development

Healthcare and Biotech

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Naveen.K

The most convenient Chatbot Developing Experience Optimisation Platform with low code capabilities

This platform has the capability of building Multi-Lingual bots with fewer code changes. This platform’s ML and NLP engines are far better than others. They also have Pre-Build use cases, so we can easily use them and build bots on the go.

Software Development Engineer - Pharmaceuticals

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Trusted by Enterprises, Loved by Employees

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More Features

Health Insurance

Easier Access for Your Employees

Facilitate your teams with instant account unlocks, guided password resets, and plan ahead with pro-active app health checks and notifications about outages and service disruptions.

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Manage Incidents Efficiently

Streamline the process of reporting and escalating incidents to the right people for faster resolutions. Get your teams on the same page and transfer to live agents for faster service.

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Supercharge Your Call Center Agents

Deploy a intelligent virtual assistant just for your agents that can provide real-time insights, next-best actions, and post-call summarization with ease.

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Intuitive Time-Off Management

Simplify time off management at scale for everyone in your organization. Help your teams with leave balances, holiday calendars, approvals and get intelligent suggestions when applying for time off.

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Automate Onboarding

Remove organizational silos with seamless onboarding. Equip new employees with the right information to help them navigate your organization better. Get feedback about processes and get ideas for improvement.

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Deliver accessible self service

Troubleshoot problems without tech support, tickets or long wait times. Get answers from knowledge bases, articles, FAQs, guides, etc., and help employees with accurate resolutions.

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Partners Who Can Help

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Kore.ai Named a Leader in The Forrester Wave™ for 2024
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Explore the Kore.ai Agent Platform, solutions or create an account instantly to start seeing value from your AI solutions. You can also contact us to design a custom package for your business.

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AI for Everyone

Integrated, simple pricing
with no hidden fees.

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AI for Developers

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