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Automated 24/7 support for your customers and members.

Expectations for top-tier support from organizations in the financial services and insurance industry are surging. Are you ready to meet them?

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Financial Services
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Streamline Access to Account Details
Automate routine customer inquiries related to account/routing numbers, as well as check balances across various accounts.
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Simplify the Payments Process
Whether it is for credit cards, mortgages, loans, or beyond, enable your customers to conversationally keep their accounts in good standing.
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Review Transaction Details
Allow customers to easily review and extract insights into their spending history and even dispute transactions when necessary.
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Balance Management
Ease customers access to information on standard procedures like check verification, account hold release, and stop payment requests.
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Personalized Up-Sell/Cross-Sell
Maximize opportunities to provide relevant product information for customers looking to open new accounts, upgrade old ones, or just want more information.
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Live Agent Availability Anytime
For customers that have more complex needs, provide them with a seamless transition to your live agents who are eager to assist.

Stories from Customers, the Industry, and Us

PSCU_Case Study

How PSCU Created Impact in 30 Days

Learn how PSCU empowered their contact center agents while also improving the customer experience with Kore.ai

Read the PSCU Case Study
Rethink Your Agent Support Strategy

Rethink Your Agent Support Strategy!

This report reveals the stark contrast between agent expectations and the reality within the contact center landscape.

Check out the report
Blog Enable Your Workforce

Enable Your Workforce

With the workplace growing more dynamic by the day it’s important to utilize technology that focuses on catering to employee needs.

Read the Whitepaper

Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
Gartner peer insights

Conversational and Experience Designer

Kore.Ai Continues To Deliver, Support And Service The Absolute Best Solution For Anyone.

Having worked closely with the Kore team for over a year, their customer service, product suite, support and willingness to quickly resolve issues continues to set them apart from any other vendor.

Information Technology

Finance (non-banking)

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Gartner peer insights

Digital Experience Manager

An AI Solution For Any Size Financial Institution!

Kore worked with us to be able to utilize this product- we thought we had limited options being a credit union and not a large bank, but they tweaked their offerings to fit our needs.

Information Technology

Banking

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Tony P.

Kore.Ai Continues To Deliver, Support And Service The Absolute Best Solution For Anyone.

Having worked closely with the Kore team for over a year, their customer service, product suite, support and willingness to quickly resolve issues continues to set them apart from any other vendor.

Insurance

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Gartner peer insights

Director

Great Product Which Keeps Our Users Happy

Great user experience, easy to create a new bot, AI/ML capabilities and different channels

Information Technology

Banking

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Gartner peer insights

Business Consultant

A Versatile And Highly Flexible Tool Of Advanced Technology In Communication

This is a tool that, although it is of robotic intelligence, also includes real-time communication systems, this tool that functions as a robotic assistant for group management that has chat bots or even those that have response systems on their websites.

Management / Business Consulting

Finance (non-banking)

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Meenakshi D.

User friendly and smart bot

Platform is user friendly and easy to implement. Very good documentation available and other means to measure the performance of the bot on timely basis are available.

QA

Banking

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Gartner peer insights

Strategy and Planning Manager

Robust Technology Covering Most Use Cases

The product is incredibly advanced in a variety of technologies. It has the ability to solve most use cases across different organization’s needs, rather than being stuck to a specific type of business or problem.

Project and Portfolio Management

Banking

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Gartner peer insights

Director, RPA Development

Their Reputation Precedes Them And They Live Up To It!

True to their premise, they make Chatbot implementation easy and low-code.

Information Technology

Insurance (except health)

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Yash S.

Kore AI: Fast and Agile

Faster and cleaner UI helps the developer to work on the platform for longer hours. The drag and drop fucntionality and easy third party integrations result in a great development and testing environment. Multiple deployemnt models also help alot. Along with the NLP enginea and bot builder funcitionalities as a whole

Associate Software Engineer

Banking

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Trusted by Enterprises, Loved by Employees

See How We Drive Value to Our Customers

More Features

Financial Services

Easier Access for Your Employees

Facilitate your teams with instant account unlocks, guided password resets, and plan ahead with pro-active app health checks and notifications about outages and service disruptions.

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Manage Incidents Efficiently

Streamline the process of reporting and escalating incidents to the right people for faster resolutions. Get your teams on the same page and transfer to live agents for faster service.

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Supercharge Your Call Center Agents

Deploy a intelligent virtual assistant just for your agents that can provide real-time insights, next-best actions, and post-call summarization with ease.

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Intuitive Time-Off Management

Simplify time off management at scale for everyone in your organization. Help your teams with leave balances, holiday calendars, approvals and get intelligent suggestions when applying for time off.

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Automate Onboarding

Remove organizational silos with seamless onboarding. Equip new employees with the right information to help them navigate your organization better. Get feedback about processes and get ideas for improvement.

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Deliver accessible self service

Troubleshoot problems without tech support, tickets or long wait times. Get answers from knowledge bases, articles, FAQs, guides, etc., and help employees with accurate resolutions.

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Partners Who Can Help

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Kore.ai Named a Leader in The Forrester Wave™ for 2024
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Explore the Kore.ai Agent Platform, solutions or create an account instantly to start seeing value from your AI solutions. You can also contact us to design a custom package for your business.

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