Bots: The New Digital
Torchbearers for Your Brand.
See how conversational commerce can impact every industry
and bring customers out of the automation age and back to you.
One-size-fits-all experiences aren’t satisfying modern customers’ complex needs.
It’s estimated companies lose 10-30% of their customers annually – even more online. On the flipside, with as much as half of reported revenue originating via digital channels when done right, businesses looking to up their approach stand to reap the benefits and grab a bigger slice of the pie.
How bots help:
- They chat with customers to complete tasks, personally guide purchases, and deliver real-time service
- They engage 24/7 in all the communication channels customers already use
- They require no code and come auto NLP-enabled, which speeds up time-to-value
- They learn over time, so the bot anticipates future needs, dynamically builds relationships, and uses data and insights to increase conversion and loyalty
