Connect Anything

API Request Chaining

Request chaining is a process that allows you to execute multiple requests in a single batch, in this case, making API calls to web services to initiate tasks and to request data, where every executed request extracts and uses values from the previous request across REST, SOAP and Graph APIs.

Integrated System Authentication

Kore.ai supports multiple authentication models to validate user identity and access.

• Basic Auth
• OAuth v1
• OAuth v2
• OAuth v2 Password Grant TypeAPI Key

Service Orchestration

For seamless exchange of data with Enterprise Apps with OOB support to configuration authorization profiles (Basic auth / Oauth / Oauth 2 and more).

Support for SSO

OpenID Connect, SAML & WS Fed for Identification and verifications of users accessing the platform.

Botkit

For intercepting user & bot/VA requests and connecting with Enterprise apps through Sync & Async communications.

Adapters

For adding more channels that are not provided OOB by the platform through webhook channel-based implementation both in Sync and Async modes.

Cloud connector

It acts as a reverse proxy for handling requests to external applications via firewalls.