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Power Up Your Utilities Operations with Conversational and Generative AI

Transform your utilities operations by leveraging intelligent automation to assist with common tasks such as start-stop service, questions about my bill, or make a partial payment.

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Power Up Your Utilities Operations With Conversational And Generative AI
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Enhance Customer Interactions Across Channels
Automate and streamline customer support on both digital and voice channels, ensuring your customers receive timely and accurate assistance while reducing operational costs.
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Intelligent FAQs with Your Data
Utilize your existing data to automatically respond to common customer queries, delivering accurate answers without compromising the personalized experience.
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Simplify Service Requests
Empower customers to manage account details, pay bills, and receive outage updates seamlessly through self-service options, while maintaining the ability to escalate to human agents when necessary.
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Secure and Compliant Operations
Ensure the highest standards of data security and regulatory compliance with our solution, which adheres to industry regulations like SOC2 Type 2, GDPR, and PCI at scale.
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Next-Generation Contact Center for Utilities
Implement a cutting-edge contact center solution with intelligent routing, pre-configured integrations, and intuitive tools that make agent management and training more efficient.
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Empower Agents with Real-Time Insights
Provide your contact center agents with AI-driven coaching, delivering real-time insights and next-best actions to improve their performance and customer satisfaction.

Resources from Customers, the Industry, and Us

RetailAssist Solution Brief

How to Create Delightful CX Experiences with AI

Discover how you can create intuitive, impactful experiences for your customers in this report.

Read more
Rethink Your Agent Support Strategy

Rethink Your Agent Support Strategy!

This report reveals the stark contrast between agent expectations and the reality within the contact center landscape.

Check out the report
Blog Enable Your Workforce

Enable Your Workforce

With the workplace growing more dynamic by the day it’s important to utilize technology that focuses on catering to employee needs.

Read the Whitepaper

Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
Gartner peer insights

Conversational and Experience Designer

Kore.Ai Continues To Deliver, Support And Service The Absolute Best Solution For Anyone.

Having worked closely with the Kore team for over a year, their customer service, product suite, support and willingness to quickly resolve issues continues to set them apart from any other vendor.

Information Technology

Finance (non-banking)

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Gartner peer insights

Digital Experience Manager

An AI Solution For Any Size Financial Institution!

Kore worked with us to be able to utilize this product- we thought we had limited options being a credit union and not a large bank, but they tweaked their offerings to fit our needs.

Information Technology

Banking

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Tony P.

Kore.Ai Continues To Deliver, Support And Service The Absolute Best Solution For Anyone.

Having worked closely with the Kore team for over a year, their customer service, product suite, support and willingness to quickly resolve issues continues to set them apart from any other vendor.

Insurance

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Gartner peer insights

Director

Great Product Which Keeps Our Users Happy

Great user experience, easy to create a new bot, AI/ML capabilities and different channels

Information Technology

Banking

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Gartner peer insights

Business Consultant

A Versatile And Highly Flexible Tool Of Advanced Technology In Communication

This is a tool that, although it is of robotic intelligence, also includes real-time communication systems, this tool that functions as a robotic assistant for group management that has chat bots or even those that have response systems on their websites.

Management / Business Consulting

Finance (non-banking)

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Meenakshi D.

User friendly and smart bot

Platform is user friendly and easy to implement. Very good documentation available and other means to measure the performance of the bot on timely basis are available.

QA

Banking

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Gartner peer insights

Strategy and Planning Manager

Robust Technology Covering Most Use Cases

The product is incredibly advanced in a variety of technologies. It has the ability to solve most use cases across different organization’s needs, rather than being stuck to a specific type of business or problem.

Project and Portfolio Management

Banking

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Gartner peer insights

Director, RPA Development

Their Reputation Precedes Them And They Live Up To It!

True to their premise, they make Chatbot implementation easy and low-code.

Information Technology

Insurance (except health)

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Yash S.

Kore AI: Fast and Agile

Faster and cleaner UI helps the developer to work on the platform for longer hours. The drag and drop fucntionality and easy third party integrations result in a great development and testing environment. Multiple deployemnt models also help alot. Along with the NLP enginea and bot builder funcitionalities as a whole

Associate Software Engineer

Banking

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Trusted by Enterprises, Loved by Employees

See How We Drive Value to Our Customers

Partners Who Can Help

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Kore.ai Named a Leader in The Forrester Wave™ for 2024
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Explore the Kore.ai Platform, solutions or create an account instantly to start seeing value from your AI solutions. You can also contact us to design a custom package for your business.

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AI for Everyone

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with no hidden fees.

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