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Streamline Customer Interactions with Generative and Conversational AI solutions for Airlines

Focus your airline on high-value customer interactions while leveraging natural conversational AI and generative AI to handle high volume inquiries, tasks, and self-service queries.

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Conversational AI Solutions For Airlines
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Optimize Customer Experiences
Automate common customer questions like ticket management, booking assistance, and baggage handling on over 45 on voice and digital channels.
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Enable Your Frontline Employees
Optimize key IT and HR-related tasks and reduce operational costs without pre-built solutions for internal and frontline teams.
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Automate Up-Sell/Cross-Sell Opportunities
Provide customers with up-to-the-minute options for their flights like upgrades, meal plans, and mileage offerings.
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Top-of-Mind Data Security & Compliance
We ensure maximum data security by never storing customer details and staying compliant with global industry standards including SOC2 Type 2, GDPR, PCI, and HIPAA.
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AI-Native Contact Center
Boost your agent’s efficiency with intelligent routing, pre-configured integrations, and intuitive agent management capabilities.
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Leverage the Latest in LLM Technology
We provide access to a suite of AI models that allow you to use the model of your choice – commercial models for general use, open-source models for cost-efficiency, or fine-tuned models for specific needs.

Resources from Customers, the Industry, and Us

RetailAssist Solution Brief

How to Create Delightful CX Experiences with AI

Discover how you can create intuitive, impactful experiences for your customers in this report.

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Rethink Your Agent Support Strategy

Rethink Your Agent Support Strategy!

This report reveals the stark contrast between agent expectations and the reality within the contact center landscape.

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Blog Enable Your Workforce

AI-Enable Your Contact Center

Read this guide to learn how contact center leaders can navigate the complex, ever-changing AI market.

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Customers and Analysts

We’ve helped hundreds of global companies

Our clients tailor customer and employee interactions from the ground up with the Kore.ai Platform. Discover how various organizations are putting AI to work today.

Customer Case Studies
Analyst Recognition
Gartner peer insights

QA expert

A Power Platform To Improve Customer Experience

My company has been using the platform for 3 years and it keeps evolving with every release. It’s a very powerful solution with a lot of capabilities still to investigate and use. The company is customer-oriented and you can be sure that your ideas will be heard.

Management / Business Consulting

Consumer Goods

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Gartner peer insights

Product Owner

Greatest strength of Kore is customizability and ability to integrate with other systems

Overall experience is very positive. Especially when it comes to consulting and customer success management. Flexibility and ease of use of the solution is another highlight.

Product Management

Consumer Goods

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Gartner peer insights

Automation DevCell Lead

Good platform with excellent customer support

Overall the platform is covering all of our needs. Support from Kore.ai has been always excellent allowing us to bring to our company the first chatbot implementations across multiple zones and languages.

Customer Service and Support

Consumer Goods

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Gartner peer insights

AI & Automation Manager

Consumer Goods company on Digital Transformation path with Kore.ai

AB-Inbev’s overall experience has been amazing, built on a very strong partnership. Kore.ai always has been super supportive and always has been a trusted partner whenever we needed them. They are always making sure that we are sucessful with our business objectives.

Information Technology

Consumer Goods

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Gartner peer insights

Senior Manager

Good platform to start with, with the simplicity in terms of development of chatbots

Easy to build workflows and easy to integrate with multiple applications. Customer focus solutions available. Understand the requirements from the customer and work on those

Information Technology

Consumer Goods

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Enabling Our Customers to Create Extraordinary Experiences

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Partners Who Can Help

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Kore.ai Named a Leader in The Forrester Wave™ for 2024
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AI for Everyone

Integrated, simple pricing
with no hidden fees.

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