Function Sales & Marketing
Challenges:
- Lead nurturing is a tedious task and involves constant following-up with the prospects and the follow-ups are often missed out
- Searching the relevant information manually from the backend systems and answering prospect questions is a slow and inefficient process
Solution:
- Kore.ai built Intelligent Virtual Assistants can automate this process with a smart follow-up sequence and engaging with the prospects on behalf of the sales reps
- Virtual Assistants can also be integrated with the organization’s knowledge base and answer the questions instantly. In addition, the conversation can also be routed to a human agent, if necessary
Generic Benefits:
- The process is streamlined and the human errors & issues with respect to the follow-ups are minimized
- Quick & Prompt engagement by the VA ensures that the customer experience is enhanced
System Integration: HubSpot, Salesforce, Zoho, and other popular CRMs
