By Ian Krietzberg
July 6, 2023: In this exclusive piece, Ian Krietzberg profiles how Kore.ai has charted a unique path in the enterprise conversational AI space outwitting even big players like Google and Microsoft. Based on a detailed interview with the company’s CEO and Founder Raj Koneru, Kreitzberg pieces together a wonderful story on why Kore.ai’s gradual, responsible deployment of conversational AI loaded up with focused guardrails is a clincher.