Personalized Search Experience on your Website
Present your visitors the most relevant search information to help them make appropriate decisions.
Present your visitors the most relevant search information to help them make appropriate decisions.
Provide each visitor the information and the answers they need with an intelligent site search assistant. Personalize their experience, help them with relevant information and useful recommendations to keep them engaged and convert.
Powered by superior natural language understanding capabilities and search intelligence, SearchAssist provides instantaneous support to your users whether they ask a question or search for information. SearchAssist, in its unified interface, provides relevant results by taking into account a user’s journey across your site.
Provide your visitors unified information discovery across all your content sources – webpages, FAQs, blog posts, forums, resources, etc.
Classify information using SearchAssist generated dynamic facets and categories and allow users to filter various results on the basis of content type, category, date, type of documents, and more.
Provide your website users with a simple search interface yet sophisticated search experience. Whether they ask questions, browse different pages, or search for information, provide the relevant information through AI-powered SearchAssist. Create an amazing experience with as-you-type query suggestions, typo tolerance, relevance-based result ranking, and more.
SearchAssist with its deep learning capabilities, constantly monitors user behavior and proactively presents personalized and contextual recommendations based on industry best practices or similar users’ behavior. It offers your users relevant product or content results, and tailored recommendations that could aid quick and better decision making.
SearchAssist comes with the capability to enable contextual agent hand-off without leaving the search interface. The agent gets the full context of the conversation to serve the user better.
Enterprise website updates happen all the time. SearchAssist auto-crawls your website to ensure it indexes all the information and presents the most relevant and recent information to the user. You can set the crawling frequency or choose to exclude certain pages.
Containment rate
Higher Engagement
Improved NPS
*Based on Kore.ai implementation/experiments
B2B
Travel
SaaS
Banking
Healthcare
Insurance