AI Research Reports

Kore.ai named a leader in the 2025 Gartner® Magic Quadrant™
The Gartner® Magic Quadrant™ for Conversational AI Platforms includes conversational AI agents and tools leveraging generative AI.

Kore.ai is named a leader in the Gartner’s EMQs for Generative AI Engineering and GenAI Applications for 2025
The Gartner® eMQ for Generative AI Engineering report covers the complete agentic application lifecycle across multiple agents, an enterprise-wide stack, and from end-to-end; including data pipelines, model management, orchestration, observability, and automation.


Kore.ai named a leader in The Forrester Wave™: Conversational AI for Customer Service, Q2 2024
With top scores possible in 12 criteria, Kore.ai leads the way in the use of LLMs and Generative AI for conversational AI


The Forrester Wave™: cognitive search platforms report
Learn how cognitive intelligence, GenAI, and RAG improve search, boost productivity, and solve data discovery challenges.


Everest report 2024: transforming experiences with generative and conversational AI
Generative AI is a powerful addition to any AI toolkit to streamline processes and create better, more human-like experiences.

AI use cases: insights from AI's leading decision makers
Researched by Paradoxes and supported by Kore.ai, this report covers how enterprise leaders think about AI, primary use cases, challenges, success metrics, and planning.

Scaling AI: practical insights from AI leaders
A proprietary Kore.ai report capturing the beliefs, sentiments, and priorities of today’s enterprise AI decision-makers
