News and Announcements

Stay up-to-date on what’s happening at Kore.ai. Learn how we are helping to create more intelligent enterprises through conversational AI.

Announcements

Kore.ai Launches Intelligent Virtual Assistants for Zoom Contact Center

21st September 2023

The Integration Will Improve Customer Service via AI-driven Conversational Chat Automation ORLANDO, Fla., Sept. 20, 2023 /PRNewswire/ — Kore.ai, one…

Announcements

Kore.ai Appoints Former Citigroup International CIO as President & COO to Lead Global Operations

24th August 2023

DK Sharma leverages expertise in core modernization and digital transformation for large-scale initiatives to enable scaling of business growth for…

Announcements

New Research Reveals Growing Acceptance for Automated Assistants in the Contact Center

8th August 2023

Kore.ai Study Shows that the Latest AI-Driven Intelligent Virtual Assistants can Boost Agent Loyalty, Productivity & Job Satisfaction Orlando, FL…

Announcements

Kore.ai Launches New Channel Partner Program to Strengthen Global Ecosystem

18th July 2023

Program set to Accelerate Go-To-Market Strategy and Conversational AI Adoption ORLANDO, Fla., July 18, 2023 — Kore.ai, the world’s leading enterprise…

Announcements

Kore.ai Customer Conference Brings Together Industry Leaders, Analysts to Contemplate on the Future of User Experiences With AI Technologies

13th June 2023

Kore Konversations plays host to scintillating discussions on how Conversational AI and Generative AI together will transform enterprise customer and…

Announcements

Mphasis, Kore.ai Partner to Transform Customer and Employee Experience for Enterprises

25th May 2023

~ Partnership with Kore.ai, a 2023 Gartner® Magic Quadrant™ Leader for Enterprise Conversational Al Platforms, to catapult Mphasis ahead of…

Announcements

Kore.ai, Ciklum Announce Partnership to Enhance Digital Experience for Customers

19th May 2023

ORLANDO, Fla., May 19, 2023 – Kore.ai, the world-leading enterprise conversational AI software platform and solutions company, today announced a…

Announcements

Kore.ai Eyes Major Expansion; Appoints Neil Barman to lead Growth in Middle East and Asia Pacific

19th May 2023

Hyderabad, May 15, 2023 — Kore.ai, the world’s leading enterprise conversational AI platform and solutions company, has today announced the…

Announcements

Kore.ai Unveils Experience Optimization (XO) Platform V10.1 Equipped with Smart Co-Pilot and Advanced Generative AI Capabilities

3rd May 2023

New advancements significantly reduce development efforts and time in building sophisticated virtual assistants, improving user experience ORLANDO, Fla., May 3, 2023…

Announcements

Kore.ai Launches AgentAssist for Zendesk Support

19th April 2023

The integration will improve agent performance for contact centers across digital channels Orlando, FL – April 19 – Kore.ai, the…

Announcements

Kore.ai XO Platform v10.1 Release: Revolutionizing IVA Development with Generative Language Models

17th April 2023

Intelligent Virtual Assistants (IVAs) have become an indispensable part of modern customer service, enabling businesses to interact with their customers…

Announcements

Kore.ai Announces Integration Partnership with Mediktor

27th March 2023

Empowers Healthcare Providers with Enhanced Conversational AI for Symptom-Checking and Triage ViVE 2023, MARCH 27, 2023 – Kore.ai, the world-leading…

Awards News

Kore.ai Applauded by Frost & Sullivan for Delivering a Scalable and Secure AI-powered Platform that Optimizes the Customer Experience

16th May 2023

Kore.ai excels in conversational artificial intelligence (AI) in healthcare, with its superior experience optimization (XO) platform and conversational AI skills…

News

The power of ChatGPT and the role it will play in the future of Conversational AI platforms

3rd May 2023

By Raj Koneru The AI Journal, April 14, 2023 : Launched in November 2022, ChatGPT has taken the world by…

News

Tech Snippets Today – Kore.ai – Prasanna Arikala – Chief Technology Officer, with Joseph Raczynski

21st March 2023

Podcast with Kore.ai CTO Prasanna Kumar Arikala Joe Technologist.com, March 21, 2023: AI is nonstop in the headlines these days.…

News

Not Everything Needs a Chatbot!

20th March 2023

By Nitish Pahwa Slate, March 20, 2023: Countless developers, startups, companies, and software tools are rushing to incorporate ChatGPT-style bots…

News

Reinventing retail experiences with Conversational AI

20th March 2023

By Gopinath Polavarapu Customer Experience Magazine (cxm.co.uk), March 20, 2023: Retailers face significant challenges today as they strive to remain…

News

Gartner MQ Coverage, 2023

14th March 2023

Kore.ai was named as a Leader in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms 2023. Please find the…

News

Heard on the Street

8th March 2023

InsideBIGDATA, March 8, 2023: insideBIGDATA’s “Heard on the Street” round-up column highlights thought-leadership commentaries from members of the big data…

News

Kore.ai’s responses to Indian Union Budget

2nd February 2023

By Ayushi Singh Voice&Data, February 2, 2023: India’s Finance Minister Nirmala Sitharaman presented the Union Budget 2023 on February 1…

News

Conversational AI for Healthcare

23rd January 2023

Written by Dr Nick incrementalhealthcare.com, January 23, 2023: In this thought leadership podcast, Dr. Nick talks to Chip Steiner, Product Manager Healthcare…

News

RetailAssist Launch Coverage

16th January 2023

January 12-16, 2023 – AiThority: Kore.ai Launches RetailAssist at NRF 2023 – AiThority: Daily AI Roundup: Biggest Machine Learning, Robotic…

News

Ecommerce Product Releases: January 16, 2023

16th January 2023

Practical Ecommerce This listicle complies a list of product releases and updates for mid-January from companies that offer services to…

News

Into the metaverse: How conversational AI will build its experiential foundation

15th September 2022

By Raj Koneru, CEO and Founder, Kore.ai VentureBeat, September 15, 2022: The much-hyped metaverse concept — once thought of as a futuristic,…

Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms

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News and Announcements

Kore.ai Launches Intelligent Virtual Assistants for Zoom Contact Center

Kore.ai Appoints Former Citigroup International CIO as President & COO to Lead Global Operations

New Research Reveals Growing Acceptance for Automated Assistants in the Contact Center

Kore.ai Launches New Channel Partner Program to Strengthen Global Ecosystem

Kore.ai Customer Conference Brings Together Industry Leaders, Analysts to Contemplate on the Future of User Experiences With AI Technologies

Mphasis, Kore.ai Partner to Transform Customer and Employee Experience for Enterprises

Kore.ai, Ciklum Announce Partnership to Enhance Digital Experience for Customers

Kore.ai Eyes Major Expansion; Appoints Neil Barman to lead Growth in Middle East and Asia Pacific

Kore.ai Unveils Experience Optimization (XO) Platform V10.1 Equipped with Smart Co-Pilot and Advanced Generative AI Capabilities

Kore.ai Launches AgentAssist for Zendesk Support

Kore.ai XO Platform v10.1 Release: Revolutionizing IVA Development with Generative Language Models

Kore.ai Announces Integration Partnership with Mediktor

Kore.ai Applauded by Frost & Sullivan for Delivering a Scalable and Secure AI-powered Platform that Optimizes the Customer Experience

The power of ChatGPT and the role it will play in the future of Conversational AI platforms

Tech Snippets Today – Kore.ai – Prasanna Arikala – Chief Technology Officer, with Joseph Raczynski

Not Everything Needs a Chatbot!

Reinventing retail experiences with Conversational AI

Gartner MQ Coverage, 2023

Heard on the Street

Kore.ai’s responses to Indian Union Budget

Conversational AI for Healthcare

RetailAssist Launch Coverage

Ecommerce Product Releases: January 16, 2023

Into the metaverse: How conversational AI will build its experiential foundation

Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms

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