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Use Disparate Data Source

Extract information from unstructured content, including web pages, PDFs, images, documents as well as structured content in .csv or JSON formats.

Intelligent Extraction

The KG engine automatically detects tables of contents and bookmarks as well as PDFs with multi-column layouts and stores the information within as assistant responses.

Review Extracted Content

Easily verify extracted questions. Modify responses to ensure your virtual assistant responds correctly with corresponding dialogs.

Add to Knowledge Collection

Selectively add the extracted questions to the appropriate taxonomy nodes in the knowledge collection.

Train and Publish

Add synonyms and alternative questions to enrich the virtual assistant’s understanding of user intent.

Manage the FAQs

Disable/re-enable selected nodes or FAQs invalid for a certain period. Also, use the new API to synchronize the FAQ status from your CMS.

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Kore.ai Named a Leader in 2023 Gartner® Magic Quadrant™ for Enterprise Conversational Al Platforms