with intelligent process automation
Existing back-office automation is limited in accepting and processing conversational inputs, often relying on human intervention to complete tasks successfully. There is a need for intelligent assistants to automate these processes efficiently and enhance the experiences.
Process Assistant by Kore.ai
powering multi-user, multi-step business workflows
The Kore.ai Experience Optimization Platform offers a lite-weight and easily manageable Process Assistant Builder. It empowers you to quickly develop and deploy business workflows to automate every business process and trigger it conversationally. The platform provides in-depth insights and suggestions, assisting you in further fine-tuning the process.
These processes might be applying for a leave, submitting a claim reimbursement or raising an invoice.
The process assistants built on the platform are conversational; interact in natural language. Just say – claim reimbursement or apply for leave.
The single platform is ideal for building virtual and process assistants; deploy them on multiple channels. You will not spend on numerous tools.
Let your users have human-like conversations and access assistants on their desired channels at their convenience, thus gaining higher customer satisfaction.
Design Business Process Flows
with a drag-and-drop tool
Most app development tools require extensive coding. Kore.ai’s intuitive drag and drop interface empowers process owners and citizen developers to build powerful process assistants with minimal coding. Flowchart-like tools on an infinite canvas comprehensively capture and implement multi-user, multi-step workflows.
the natural way of triggering processes
Seamlessly integrate AI-powered virtual assistants into your process workflows without the need for external APIs. Invoke the processes with human-like conversations.
workflows automate processes across departments
The platform offers extensive tools to implement build workflows that can accommodate your business logic and complex workflows. Efficiently execute multi-user, multi-step scenarios.
Make Informed Decisions
with advanced reports and insights
The reporting module provides comprehensive information and critical insights on events and tasks helping you discover problems and optimize performance. Graphical visualizations help with more profound analysis. Further, create custom reports to track the key performance indicators.
with ready-to-use templates
The Process Assistant builder offers pre-built templates that automate processes across the enterprise functions. These include HR, Finance, Admin, Legal, Marketing and more. Configure or customize these templates to meet your specific needs.