Secure Enterprise-Grade Platform
to serve your automation needs
Virtual assistants access critical enterprise systems to push and pull data and complete tasks for employees and customers. The platform offers superior security, resistance from vulnerabilities through highly secure protocols and enterprise-grade encryption.
Virtual Assistant Security
Kore.ai follows stringent guidelines for security and compliance, including regular scans for vulnerabilities. Intrusion detection and file integrity agents monitor the server continually.
The cutting-edge security incident and event management (SIEM) system ensures superior security. Our team analyzes and monitors security alerts, threats, and possible attack vectors 24/7.
Multiple Layers of Authentication
The platform provides the ability to rigorously verify user identities on a global or channel-by-channel and automatically accounts for channel-specific authorization and authentication nuances. Combine authentication methods to create a layered defense system that protects your enterprise and users.
Complete Protection for Sensitive User Data
The platform allows you to redact any personally identifiable information (PII) and sensitive personal information (SPI) shared with your virtual assistants, such as contact information, credit card numbers, home addresses, and more, by transforming its value into a pattern that doesn’t contain comprehensible data.
The platform provides redaction, replacement and character masking methods to protect user information.
Compliance Across the Board
Kore.ai is dedicated to providing our customers with best-in-class security, compliance, and data protection and a platform that is backed by robust infrastructure. We maintain rigorous internal security practices, regularly engage third-party external penetration experts to test our network security, and routinely refine our technical, administrative, and physical safeguards to provide a safer environment for all your assistants.
Within the Kore.ai Enterprise Optimization Platform, use the built-in tools to retain, monitor, and manage assistant-based messages.