Enhance the user experience through unique engaging digital interfaces
Interactions on traditional chat or messaging apps are less engaging. Those are mostly user-driven, tend to be limited in bot responses, and are limited in providing a seamless exchange of information.
Digital Assistants developed on Kore.ai virtual assistant platform provide –
- A rich blend of conversational interfaces (chatbots) and digital UX
- Proactive display of information in visually stunning widgets
- Embedded forms in conversational interfaces to collect information
- The seamless interplay of chat and digital UI to avoid switching between multiple apps, pages, and forms
That’s a true virtual assistant – making for elevated modern user experience.
Deliver next-gen experiences to your customers and employees by designing, building, and launching engaging digital UX using the Kore.ai platform.
Key Features
Build engaging experience with panels & widgets
Design interactive components to proactively present relevant information to your customers and employees using panels and widgets. Widgets are individual components that display information to end-users and can be used to trigger bot functions. Panels are a group of widgets that can be added to a user and bot conversation and can be used to engage end-users or nudge them to proactively perform follow-up actions.
Panels and widgets provide a perfect mix of chat-based conversations and UI-based interactions. And, they provide developers the option to embed specific UI elements as part of user-bot conversations in order to present information in a visually appealing manner.
Use UI Forms to collect information
The platform provides easy to use UI Forms. Design and launch interactive forms for easy and efficient information capture. UI forms provide a list of input fields required for capturing details from end-users. The UI form designer has all the required features and components needed to develop virtually any form specific to a business need.
The key capabilities of the UI form designer include –
- Components such as text boxes, checkboxes, dropdowns, labels, tooltips, separators, and more
- Layout management to check the responsiveness of your forms in various devices
- Customization of themes to suit your brand
Information collected in UI forms is automatically submitted to your virtual assistants so they can perform any necessary follow-up actions.
Use UI Forms to collect information
The platform provides easy to use UI Forms. Design and launch interactive forms for easy and efficient information capture. UI forms provide a list of input fields required for capturing details from end-users. The UI form designer has all the required features and components needed to develop virtually any form specific to a business need.
The key capabilities of the UI form designer include –
- Components such as text boxes, checkboxes, dropdowns, labels, tooltips, separators, and more
- Layout management to check the responsiveness of your forms in various devices
- Customization of themes to suit your brand
Information collected in UI forms is automatically submitted to your virtual assistants so they can perform any necessary follow-up actions.
Omnichannel
Virtual Assistants built on Kore.ai platform are by default omnichannel. Experience a unique blend of conversational chat and digital UI across all devices – mobile, web, or desktop. Launch a form-based UIs as well as panels and widgets in whichever device or platform you work on, it seamlessly syncs the information.
Use cases of a Digital User Experience
and many more.