XO Platform
BankAssist
RetailAssist
SearchAssist
HealthAssist
IT Assist
HR Assist
AgentAssist
SearchAssist
The Contact Center AI capability enhances customer and agent experiences through end-to-end AI-driven solutions. It offers an omnichannel agent desktop, intelligent routing, agent assistance, and workforce management, all with flexible deployment options.
OMNICHANNEL AGENT DESKTOP
The interactive desktop provides agents with intelligent tools for seamless customer interactions, offering performance insights, automation, and personalization to enhance efficiency and service quality. Discover performance insights, automation, and personalization.
Conversational IVR
Empowers businesses with AI-driven solutions, enhancing customer service with personalized, automated, and efficient services, enhancing overall customer experiences and operational efficiency
AgentAssist
The AI-driven tools offer personalized assistance, insights, and conversational automation for improved customer service and elevate agent performance. The solution seamlessly integrates into your existing contact center solutions like Salesforce, Zendesk, and others.
It is one place for you to learn all things about virtual assistants and process assistants with in-depth descriptions, how-to guides, API repository and explanatory videos.
Learn the best practices to implement conversational AI projects within your organization. Attend the expert training session and get rewarded with Basic and Advanced certification.
Leverage pre-built templates from the Kore.ai Marketplace. Import and edit these assistants to meet your business requirements, thus saving significant time and effort.
Customer Reviews
Excellent product and vendor support. Market readiness for several SI partners. Backend integration support. Superior NLP capabilities.
I’ve had the pleasure of working with the Kore.ai team for over two years now. Unlike many competitors, they have been extremely hands-on and helpful in ways I have not experienced before.
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