Simplify IT for Healthcare
with Conversational AI
Dynamic IT virtual assistants for healthcare workers and teams
Prevent catastrophic service interruptions with intuitive incident reporting.
IT Assist helps your teams report and get supported on issues swiftly.
Deploy changes at scale and keep all your teams in the loop.
IT Assist can notify your workforce about organization wide changes and increase user adoption
Identify and manage problems in your existing systems with deep understanding and documentation .
IT Assist can help you flag problems in your ecosystem and get the necessary help for your teams
Manage your assets without breaking the flow of work and deliver seamless service
IT Assist smartly pairs information with intelligent suggestions to fast track asset management
Assist your employees get unstuck from tricky situations with step-by-step instructions.
IT Assist equips your teams with immense knowledge about everything they operate/use daily.
Omnichannel Service Delivery
Support your healthcare operations globally with multi-channel and multilingual capabilities.
IT Assist delivers support to your global workforce without breaking a sweat 24/7
Real-time data analytics
Keeping track of key metrics, response times, server utilization, usage patterns, virtualization and over-provisioning is overwhelming.
Leveraging IT Assist’s strong analytics, dashboards, and notification frameworks –
We’ve been able to drive significant business value since deploying our Kore.ai built employee support Slack bot. Using the bot, we are saving hundreds of support hours per quarter across multiple business areas (IT, Finance and HR).
We had an excellent experience implementing our HR virtual assistant with Kore.ai. The platform is very flexible, easy to use and configure. Kore.ai is always adding innovative capabilities for continuous improvement. As an HR end-user, I have been able to learn how to create my own simple intents and add/configure the NLP with relative ease.